1. Introduction and Product Overview
This manual provides essential information for the safe and efficient operation of your Gree Split System Air Conditioner, model GWC24QE-D3NTB4F. This unit is designed for both residential and commercial use, offering a cooling capacity of 24000 BTU. It features an inverter compressor, a Plasma filter for improved air quality, and uses R-32 refrigerant for efficient cooling.
2. Safety Information
Please read all safety instructions carefully before installation and operation to prevent injury or damage. Keep this manual for future reference.
- Professional Installation: Installation and maintenance must be performed by qualified service personnel. Improper installation can lead to electric shock, fire, or water leakage.
- Electrical Safety: Ensure the power supply matches the unit's requirements. Do not use damaged power cords or plugs. Always disconnect power before cleaning or servicing.
- Children and Vulnerable Persons: This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction. Children should be supervised to ensure they do not play with the appliance.
- Refrigerant: The unit contains R-32 refrigerant. Handle with care and ensure proper ventilation during installation and servicing. R-32 is a mildly flammable refrigerant.
- Cleaning: Do not spray water directly onto the air conditioner for cleaning. Use a soft, damp cloth.
- Obstruction: Do not block the air inlet or outlet of either the indoor or outdoor unit.
3. Package Contents
Verify that all items are present in the package:
- Indoor Unit
- Outdoor Unit
- Remote Control
- User Manual
- Installation Kit (Piping, wiring, drainage hose, etc. - specific components may vary)
4. Product Components
The Gree GWC24QE-D3NTB4F Split System Air Conditioner consists of an indoor unit, an outdoor unit, and a remote control.

Image: The indoor unit of the Gree Split System Air Conditioner, typically mounted on a wall, featuring a white casing and air vents.
Indoor Unit
The indoor unit is responsible for circulating conditioned air within the room. It houses the evaporator coil, fan, air filter (Plasma filter), and control electronics.
Outdoor Unit
The outdoor unit contains the compressor (inverter rotary scroll type), condenser coil, and expansion valve. It dissipates heat to the outside environment during cooling operation.
Remote Control
The remote control allows you to adjust settings such as temperature, operating mode, fan speed, and timer functions from a distance.
5. Setup and Installation
Installation of a split system air conditioner requires specialized tools and knowledge. It is mandatory to have the unit installed by a certified and qualified technician to ensure proper function, safety, and warranty validity.
Key Installation Steps (Performed by Technician):
- Site Selection: Choosing appropriate locations for both indoor and outdoor units, considering air circulation, drainage, and structural support.
- Mounting: Securely mounting the indoor unit on the wall and the outdoor unit on a stable surface or bracket.
- Piping Connection: Connecting the copper refrigerant lines between the indoor and outdoor units. This system requires two pipes.
- Electrical Wiring: Connecting the power supply and communication cables between the units and to the main power source. The unit is wired electric.
- Drainage: Installing the drainage hose for condensate water from the indoor unit.
- Vacuuming and Refrigerant Charging: Evacuating air and moisture from the refrigerant lines and ensuring correct R-32 refrigerant levels.
- Test Run: Performing a test run to verify proper operation and detect any leaks or malfunctions.
6. Operating Instructions
Your air conditioner is controlled via the provided remote control. Ensure batteries are correctly inserted.
Basic Remote Control Functions:
- Power Button: Turns the unit ON or OFF.
- Mode Button: Cycles through operating modes:
Cool: For cooling the room.
Fan: Circulates air without cooling.
Dry: Reduces humidity.
Auto: Automatically selects mode based on room temperature. - Temperature Adjustment Buttons (▲/▼): Increases or decreases the desired temperature setting.
- Fan Speed Button: Adjusts the fan speed (Auto, Low, Medium, High).
- Swing Button: Controls the vertical louver movement for air direction.
- Timer Button: Sets the ON/OFF timer for automatic operation.
- Plasma Button: Activates or deactivates the Plasma air purification function.
For detailed instructions on advanced functions, refer to the remote control section of the full user manual.
7. Maintenance
Regular maintenance ensures optimal performance and longevity of your air conditioner. Always disconnect power before performing any maintenance.
Indoor Unit Maintenance:
- Air Filter Cleaning: The Plasma filter should be cleaned every two weeks or more frequently depending on usage and air quality. Open the front panel, remove the filter, and clean it with a vacuum cleaner or wash it with lukewarm water. Allow it to dry completely before reinserting.
- Unit Surface Cleaning: Wipe the indoor unit's surface with a soft, dry cloth. For stubborn dirt, use a damp cloth with a mild detergent, then wipe dry.
Outdoor Unit Maintenance:
- Coil Cleaning: Periodically check the outdoor unit's condenser coils for dirt, leaves, or other obstructions. Carefully clean them with a soft brush or water spray.
- Clearance: Ensure there is adequate clearance around the outdoor unit for proper airflow.
Seasonal Checks:
- Before the cooling season, ensure all components are clean and free from damage.
- Check for any unusual noises or odors during operation. If detected, contact a qualified technician.
8. Troubleshooting
Before contacting service, refer to the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not start | No power; Remote control batteries dead; Timer function active. | Check power supply; Replace remote batteries; Cancel timer setting. |
| Insufficient cooling | Dirty air filter; Blocked outdoor unit; Room too large; Doors/windows open. | Clean air filter; Clear obstructions from outdoor unit; Close doors/windows. |
| Unusual noise | Loose parts; Foreign object in fan; Unit not level. | Check for loose parts; Remove foreign objects (after disconnecting power); Ensure unit is level. If noise persists, contact service. |
| Water leakage from indoor unit | Blocked drain hose; Improper installation. | Clear drain hose; Contact technician for inspection. |
If the problem persists after attempting these solutions, please contact qualified service personnel.
9. Specifications
| Brand | Gree |
| Model Number | GWC24QE-D3NTB4F |
| Type | Split System Air Conditioner |
| Cooling Capacity | 24000 BTU (approx. 2.33 Ton) |
| Refrigerant Type | R-32 |
| Filter Type | Plasma |
| Compressor Type | Inverter (Rotary Scroll) |
| Power Source | Wired Electric |
| Control Method | Remote Control |
| Color | White |
| Product Dimensions (Outdoor Unit) | Depth: 63.5 cm x Height: 88.9 cm |
| Main Material | Copper (for piping) |
| Usage | Residential/Commercial |
| Energy Efficiency | Energy Star Certified, High Energy Efficiency |
| Outdoor Unit Required | Yes |
10. Warranty and Support
Your Gree GWC24QE-D3NTB4F Air Conditioner comes with a limited warranty. Please refer to the warranty card included with your product for specific terms, conditions, and duration of coverage.
For technical support, service requests, or warranty claims, please contact your local Gree authorized service center or the retailer from whom you purchased the product. Ensure you have your model number (GWC24QE-D3NTB4F) and proof of purchase available when contacting support.





