1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the FF Dishwasher Ball Holder Kit, part number 8801349-77. This kit is designed to replace worn or damaged ball holders on the upper rack of compatible dishwashers, including those using Subzero part 428814. Proper installation ensures smooth and stable movement of the dishwasher's upper rack.
2. Safety Information
- Always disconnect power to the dishwasher before attempting any installation or maintenance.
- Wear appropriate personal protective equipment, such as gloves, to prevent injury.
- Handle parts carefully to avoid damage or injury.
- If you are unsure about any step, consult a qualified appliance technician.
3. Package Contents
Verify that all components are present in your kit:
- 2 x Dishwasher Ball Holder Kit (Part 8801349-77)

Figure 3.1: Two units of the FF Dishwasher Ball Holder Kit. These gray plastic components feature integrated metal balls designed to facilitate the smooth movement of the dishwasher's upper rack.
4. Setup and Installation
Follow these steps to install the new ball holder kit:
- Disconnect Power: Unplug the dishwasher from the electrical outlet or turn off the circuit breaker supplying power to the appliance.
- Remove Upper Rack: Carefully pull out the upper dishwasher rack. Depending on your dishwasher model, you may need to remove the end caps or clips from the rack rails to fully detach the rack.
- Locate Old Ball Holders: Identify the existing ball holders on the upper rack rails. These are typically located at the front and/or rear of the rack where it connects to the rail system.
- Remove Old Ball Holders: Gently pry off or unclip the old, deteriorated ball holders. Note their orientation for correct installation of the new parts.
- Install New Ball Holders: Align the new FF Dishwasher Ball Holder Kit (Part 8801349-77) with the mounting points on the upper rack rail. Press firmly until it snaps securely into place. Ensure the ball holders are oriented correctly to allow the rack to slide smoothly.

Figure 4.1: An alternative view of the FF Dishwasher Ball Holder Kit, showing the structural design and the integrated ball bearings. This view helps in understanding the correct alignment during installation onto the dishwasher's upper rack rail.
- Reinstall Upper Rack: Carefully slide the upper rack back onto its rails, ensuring the new ball holders engage properly.
- Test Movement: Gently slide the upper rack in and out to confirm smooth and unobstructed movement.
- Reconnect Power: Once installation is complete and verified, reconnect power to the dishwasher.
5. Operating
Once correctly installed, the FF Dishwasher Ball Holder Kit facilitates the smooth gliding of your dishwasher's upper rack. No special operation is required beyond the normal use of your dishwasher. The ball holders ensure the rack moves freely, preventing binding or sticking when loading and unloading dishes.
6. Maintenance
To ensure the longevity and optimal performance of your dishwasher's upper rack system:
- Regular Inspection: Periodically inspect the ball holders for any signs of wear, cracks, or damage.
- Cleaning: If food debris or grime accumulates around the ball holders, gently clean them with a soft brush and mild detergent. Rinse thoroughly.
- Avoid Overloading: Do not overload the upper rack, as excessive weight can put undue stress on the ball holders and rails.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Upper rack does not slide smoothly. | Incorrect installation of ball holders, obstructions on rails, or damaged new part. | Verify ball holders are securely snapped into place and correctly oriented. Check rails for food debris or foreign objects. If the new part is damaged, replace it. |
| Upper rack still sags or is unstable. | Ball holders not fully engaged, or other rack components are damaged. | Ensure ball holders are fully seated. Inspect other parts of the rack and rail system for damage that may require additional repairs. |
8. Specifications
- Part Number: 8801349-77
- Brand: FF
- Compatibility: Designed to fit dishwashers requiring Subzero part 428814, and other compatible models (e.g., Asko dishwashers).
- Material: Durable plastic with metal ball bearings.
- Quantity: 2 pieces per kit.
- ASIN: B07TWSWP27
- Date First Available: July 4, 2019
9. Warranty and Support
For warranty information or technical support, please refer to the seller's policies or contact the manufacturer directly. Keep your purchase receipt as proof of purchase.