1. Important Safeguards
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons, including the following:
- Read all instructions carefully before operating the appliance.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against electrical shock, do not immerse the base unit, cord, or plug in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact customer service for examination, repair, or adjustment.
- The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to "OFF", then remove plug from wall outlet.
- Do not use appliance for other than intended use.
- Avoid sudden temperature changes, such as adding refrigerated foods into a heated pot.
- The ceramic pot and glass lid are fragile. Handle with care.
2. Product Overview
The Bestron ASC350 Slow Cooker is designed for gentle cooking of various dishes, preserving flavor and nutrients. It features a durable stainless steel exterior, a removable ceramic inner pot, and a clear glass lid.

Components:
- Glass Lid: Transparent lid for monitoring cooking progress without releasing heat. Features a heat-insulated knob.
- Ceramic Inner Pot: Removable, non-stick ceramic pot for cooking. Dishwasher safe.
- Heating Base Unit: Stainless steel exterior housing the heating element and control dial. Features heat-insulated handles.
- Control Dial: For selecting temperature settings (OFF, LOW, HIGH, KEEP WARM).
- Indicator Light: Illuminates when the appliance is powered on.

3. Setup and First Use
3.1 Unpacking
- Carefully remove all packaging materials and promotional labels from the slow cooker.
- Ensure all components listed in the "Product Overview" section are present.
- Retain packaging for future storage or disposal.
3.2 Initial Cleaning
- Before first use, wash the ceramic inner pot and glass lid in warm, soapy water. Rinse thoroughly and dry completely.
- Wipe the exterior of the heating base unit with a damp cloth. Do not immerse the base unit in water.
3.3 Placement
- Place the slow cooker on a flat, stable, heat-resistant surface, away from walls and other appliances to allow for proper ventilation.
- Ensure the power cord is not dangling where it can be pulled or tripped over.
4. Operating Instructions
4.1 Preparing Food
- Prepare your ingredients as per your recipe.
- Place the ceramic inner pot into the heating base unit.
- Add all ingredients to the ceramic inner pot. Do not overfill; leave at least 2-3 cm space from the rim.
- Place the glass lid securely on the ceramic pot.
4.2 Cooking
- Plug the power cord into a suitable electrical outlet. The indicator light will illuminate.
- Turn the control dial to your desired setting:
- LOW: For slow, gentle cooking over a longer period (typically 6-8 hours). Ideal for tenderizing meats and developing rich flavors.
- HIGH: For faster cooking (typically 3-4 hours). Use when you have less time or for recipes that require a higher initial heat.
- KEEP WARM: After cooking is complete, this setting maintains the food at a safe serving temperature without further cooking. Do not use this setting for cooking.
- Allow the food to cook for the recommended time according to your recipe. Avoid lifting the lid frequently, as this releases heat and extends cooking time.
- Once cooking is complete, turn the control dial to "OFF" and unplug the appliance from the wall outlet.


5. Maintenance and Cleaning
Proper cleaning and maintenance will ensure the longevity and optimal performance of your slow cooker.
5.1 Before Cleaning
- Always unplug the slow cooker from the power outlet and allow it to cool completely before cleaning.
5.2 Cleaning the Ceramic Inner Pot and Glass Lid
- The ceramic inner pot and glass lid are dishwasher safe. Alternatively, they can be washed by hand in warm, soapy water.
- For stubborn food residue, soak the pot in warm water before cleaning. Avoid using abrasive cleaners or scouring pads that could damage the ceramic surface.
- Rinse thoroughly and dry completely before storing or next use.
5.3 Cleaning the Heating Base Unit
- Wipe the exterior of the heating base unit with a soft, damp cloth.
- Do not immerse the heating base unit in water or any other liquid.
- Ensure the unit is completely dry before plugging it back in or storing.
6. Troubleshooting
If you encounter any issues with your slow cooker, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not turn on. | Not plugged in; power outlet not functioning; control dial set to "OFF". | Ensure the plug is securely inserted into a working outlet. Turn the control dial to "LOW", "HIGH", or "KEEP WARM". |
| Food is not cooking or cooking too slowly. | Lid not sealed properly; insufficient cooking time; too much liquid; control dial on "KEEP WARM". | Ensure the lid is seated correctly. Increase cooking time. Reduce liquid if recipe allows. Set the dial to "LOW" or "HIGH". Avoid lifting the lid frequently. |
| Food is burning or overcooking. | Cooking on "HIGH" for too long; too little liquid. | Adjust cooking time or switch to "LOW" setting. Ensure adequate liquid as per recipe. |
| Ceramic pot has cracks. | Impact damage; sudden temperature changes. | Discontinue use. Contact customer support for a replacement pot. Avoid dropping or exposing to extreme temperature changes. |
7. Specifications
- Model: ASC350
- Brand: Bestron
- Capacity: 3.5 Litres / 3.7 Quarts
- Wattage: 180 Watts
- Voltage: 240 Volts
- Material: Stainless Steel (exterior), Ceramic (inner pot), Glass (lid)
- Product Dimensions: Approximately 33.5 cm (L) x 23.5 cm (W) x 25 cm (H) (13.19"L x 9.25"W x 9.84"H)
- Item Weight: Approximately 2 kg (4.4 pounds)
- Control Method: Rotary Dial (Push Button type)
- Number of Settings: 3 (Low, High, Keep Warm)
- Dishwasher Safe Parts: Ceramic inner pot, Glass lid
- Cable Length: 70 cm
8. Warranty and Support
Bestron products are manufactured to high quality standards. This product comes with a 5-year guarantee from the date of purchase, covering manufacturing defects.
For warranty claims, technical support, or spare parts, please contact Bestron customer service. Keep your proof of purchase for warranty validation.
- EU Spare Part Availability Duration: 2 Years
- Customer Service: Refer to the contact information provided in your product packaging or visit the official Bestron website.





