1. Introduction
Thank you for choosing the Candy Rapido' RO4 1274DWME/1-S washing machine. This appliance is designed to provide efficient and convenient laundry care with its advanced features, including Wi-Fi connectivity, a wide range of rapid programs, and a user-friendly interface. Please read this manual carefully before using the appliance to ensure safe and optimal operation.

Figure 1: Overview of the Candy Rapido' RO4 1274DWME/1-S washing machine.
2. Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons.
- Read all instructions before using the appliance.
- Keep children and individuals with reduced physical, sensory, or mental capabilities away from the appliance.
- Do not touch the appliance with wet hands or bare feet.
- Unplug the appliance from the power supply before cleaning or performing any maintenance.
- Ensure proper installation, including water supply, drainage, and electrical connections, by a qualified technician.
- Do not overload the washing machine. Refer to program load capacities.
- Use only detergents and additives suitable for automatic washing machines.
- Do not attempt to repair or replace any part of the appliance unless specifically recommended in this manual.
3. Setup and Installation
3.1 Unpacking and Positioning
Carefully remove all packaging materials. It is crucial to remove the transit bolts located at the rear of the machine before use. These bolts secure the drum during transport and must be removed to prevent damage during operation. Position the washing machine on a firm, level surface, ensuring adequate space around it for ventilation and access.
3.2 Water and Drain Connection
Connect the water inlet hose to a cold water tap. Ensure the connections are tight to prevent leaks. Securely attach the drain hose to a suitable drain pipe or place it over a sink, ensuring it is not kinked or obstructed.
3.3 Electrical Connection
Plug the appliance into a grounded electrical outlet. Ensure the voltage and frequency match the specifications on the rating plate of the washing machine.
3.4 First Use
Before washing clothes for the first time, run an empty wash cycle (e.g., a short program at 60°C) without laundry or detergent to clean the drum and remove any manufacturing residues.
4. Operating Instructions
4.1 Control Panel Overview
The control panel features a Smart Text Display, program dial, and various function buttons for easy operation.

Figure 2: Detailed view of the control panel and display.
4.2 Program Selection
Turn the program dial to select your desired wash cycle. The Candy Rapido' offers 9 rapid programs, including:
- Daily 39'
- Mixed and Coloured 59'
- Perfect Cotton 59'
- Hygiene Plus 59'
- Sport Plus 29'
- Delicate 59'
- Saving 14'

Figure 3: Program selection dial with various wash cycles.
4.3 Loading Laundry
The washing machine features a higher and wider porthole for maximum comfort, making loading and unloading laundry easier. Open the door, load your clothes, and close the door firmly.
4.4 Detergent Dispenser
Pull out the detergent drawer and add the appropriate amount of detergent and fabric softener to the designated compartments. Refer to your detergent packaging for recommended dosages.
4.5 Smart Features (Wi-Fi Connectivity)
The Candy Rapido' washing machine is equipped with Wi-Fi connectivity via the Candy simply-Fi app, allowing for remote control and enhanced functionality.
- Simply-Fi App: Download the Candy simply-Fi app on your smartphone. Follow the in-app instructions to connect your washing machine to your home Wi-Fi network.
- Snap&Wash Function: Use the app's Snap&Wash feature by taking a photo of your laundry. The app will analyze the load and suggest the best rapid program, temperature, and spin speed.
- Remote Control: Start, pause, and monitor your wash cycles from anywhere using your smartphone. The app also provides voice control, stain removal tips, and maintenance reminders.
Video 1: This video demonstrates the Candy Rapido' washing machine's rapid programs, the Snap&Wash feature via the Simply-Fi app, and remote control capabilities, highlighting how to manage your laundry efficiently from your smartphone.

Figure 4: A user interacting with the Candy Simply-Fi app to manage a wash cycle.

Figure 5: Another user demonstrating the ease of selecting wash programs via the app.
5. Maintenance
Regular maintenance ensures the longevity and optimal performance of your washing machine.
- Cleaning the Exterior: Wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners.
- Cleaning the Detergent Drawer: Periodically remove and clean the detergent drawer under running water to prevent residue buildup.
- Cleaning the Pump Filter: The pump filter should be cleaned regularly to remove lint and small objects. Refer to the appliance diagram for its location, usually at the bottom front.
- Cleaning the Door Seal: Wipe the rubber door seal after each wash to prevent mold and mildew buildup.
- Descaling: Use a suitable descaling product periodically, especially in hard water areas, to prevent limescale buildup.
6. Troubleshooting
If you encounter issues with your washing machine, consult the following common troubleshooting tips before contacting service.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not start | Power cord unplugged, door not closed properly, program not selected, start button not pressed. | Check power connection, ensure door is latched, select program, press start. |
| Water not filling | Water tap closed, inlet hose kinked, water pressure too low. | Open water tap, straighten hose, check water supply. |
| Water not draining | Drain hose kinked or blocked, pump filter clogged. | Straighten drain hose, clean pump filter. |
| Excessive vibration/noise | Transit bolts not removed, machine not level, uneven load. | Remove transit bolts, adjust leveling feet, redistribute laundry. |
| Poor washing results | Incorrect program, insufficient detergent, overloaded. | Select appropriate program, use correct detergent amount, reduce load size. |
7. Specifications
Detailed technical specifications for the Candy Rapido' RO4 1274DWME/1-S washing machine:
- Model Number: 31010363
- Dimensions (W x D x H): 60 x 45 x 85 cm
- Weight: 62 kg
- Capacity: 7 kg
- Maximum Spin Speed: 1200 rpm
- Energy Efficiency Class: A (New Energy Label)
- Weighted Energy Consumption (100 cycles): 45 kWh
- Weighted Water Consumption (per cycle): 41 liters
- Noise Level (Spin): 74 dB
- Programs: 9 Rapid Programs, plus additional cycles via app
- Connectivity: Wi-Fi, Simply-Fi App
- Special Features: High efficiency, Hygienic Steam, Snap&Wash, Remote Control
- Door Type: Front Load
- Color: White

Figure 6: Product data sheet with detailed specifications (Italian).

Figure 7: Energy label indicating Class A efficiency and consumption details. For more information, visit eprel.ec.europa.eu/qr/300354.
8. Warranty and Support
For warranty information, technical assistance, or spare parts, please refer to the warranty card included with your appliance or contact your retailer. You can also visit the official Candy website for further support and resources.







