1. Introduction
The Cisco DX80 is an all-in-one desktop collaboration device designed to enhance your communication experience. It integrates High-Definition (HD) video conferencing, unified communications features, and a display for your laptop into a single, sleek unit. This device operates on an Android OS and features a 23-inch 1080p touchscreen, providing an intuitive interface for various collaboration tasks.
Figure 1: Cisco DX80 Video Conferencing Kit, showcasing its touchscreen interface and integrated camera.
2. Setup
2.1 Unpacking and Component Check
Carefully remove all components from the packaging. Verify that all items are present:
- Cisco DX80 unit
- Power adapter and cable
- Documentation (if included)
Figure 2: Product label for the Cisco DX80, showing model number CP-DX80-K9 and serial information.
2.2 Physical Connections
- Power: Connect the power cable to the DX80 unit and then to a power outlet.
- Network: Connect an Ethernet cable from your network router or switch to the Ethernet port on the DX80 for internet and network access.
- External Devices (Optional): If connecting a laptop for display purposes, use the appropriate video input port (e.g., HDMI) on the DX80.
2.3 Initial Power-On and Configuration
Press the power button to turn on the device. Follow the on-screen prompts for initial setup, which may include:
- Language selection
- Network settings (if not using Ethernet)
- Time and date settings
- Cisco Unified Communications Manager (UCM) registration: Note: This device requires an existing Cisco Unified Communications Manager (CallManager) License for full functionality. It is not intended for use on third-party (non-Cisco) platforms.
3. Operation
3.1 Touchscreen Navigation
The DX80 features a responsive touchscreen. Navigate through menus and applications by tapping, swiping, and pinching as you would on a standard Android tablet.
3.2 Making and Receiving Calls
- To make a call: Tap the "Call" icon on the home screen, then enter the contact or number and press the call button.
- To receive a call: When an incoming call is detected, tap the "Answer" button on the screen.
3.3 Using Cisco Webex Meeting Applications
The DX80 supports conferencing with Cisco Webex meeting applications. Access these applications from the home screen or app drawer to join or host meetings.
3.4 Connecting a Personal Computer
The DX80 can function as an external display for your personal computer. Connect your PC to the appropriate video input port on the DX80. Use the on-screen controls to switch input sources.
4. Maintenance
4.1 Cleaning the Device
- Screen: Use a soft, lint-free cloth slightly dampened with water or a screen-cleaning solution. Avoid harsh chemicals or abrasive materials.
- Body: Wipe the exterior surfaces with a dry or slightly damp soft cloth.
- Ensure the device is powered off and unplugged before cleaning.
4.2 Software Updates
Periodically check for software updates through the device's settings menu to ensure optimal performance and access to the latest features and security patches. Follow the on-screen instructions for any available updates.
4.3 Environmental Considerations
Operate the DX80 in a clean, dry environment. Avoid exposing the device to extreme temperatures, direct sunlight, or excessive moisture.
5. Troubleshooting
This section addresses common issues you might encounter with your Cisco DX80.
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Power cable not connected or power outlet issue. | Ensure power cable is securely connected to the device and a working power outlet. Test the outlet with another device. |
| No video during a call. | Camera blocked or disabled; network connectivity issues. | Check if the camera lens is clear. Verify camera settings in the call application. Ensure stable network connection. |
| No audio during a call. | Volume too low; microphone muted; speaker issues. | Adjust volume controls. Check if the microphone is muted. Verify speaker settings. |
| Cannot connect to network. | Ethernet cable disconnected; Wi-Fi issues; network configuration error. | Ensure Ethernet cable is connected. If using Wi-Fi, check network settings and password. Restart router/modem. |
| Device not working with non-Cisco platforms. | Incompatibility with third-party systems. | The Cisco DX80 is designed for use with Cisco Unified Communications Manager and Webex applications. It is not intended for use with third-party platforms. |
For further assistance, refer to the official Cisco support documentation or contact Cisco technical support.
6. Specifications
| Feature | Detail |
|---|---|
| Model Number | CP-DX80-K9 DX80 |
| Display | 23-inch LCD (1080p High-Quality Touchscreen) |
| Processor | TI OMAP 4470 1.5 GHz |
| Memory | 8GB Flash Memory, 2GB RAM |
| Operating System | Android OS |
| Control Method | Touch |
| Dimensions (L x W x H) | 22.24 x 3.5 x 20.16 inches |
| Item Weight | 15.65 pounds |
| Compatible Devices | Personal Computer (for display) |
| UPC | 683332386044, 766234091107 |
7. Warranty and Support
This Cisco DX80 unit is listed as a "Renewed" product. Warranty terms for renewed products can vary significantly from new products. It is recommended to:
- Contact the Seller: For specific warranty details, including duration and coverage, please contact the seller from whom you purchased this renewed device (e.g., Ingram Wholesale).
- Cisco Support: For technical documentation, software downloads, and general product information, visit the official Cisco support website.
Please retain your purchase receipt for any warranty claims or support inquiries.
