Introduction
The Teradek ACE 500 is a high-performance wireless video transmission system designed for professional video production. This set includes both a transmitter and a receiver, enabling the wireless transmission of uncompressed HD video signals up to 1080p60. With an extended wireless range of up to 500 feet line-of-sight and ultra-low latency, the ACE 500 ensures reliable, real-time monitoring critical for dynamic production environments. It features secure 128-bit AES encryption to protect your video content and offers versatile HDMI input/output for broad compatibility with various cameras and monitors.
Setup Guide
Follow these steps to set up your Teradek ACE 500 system for optimal performance.
1. Unpacking and Component Identification
Carefully unpack all components. The standard set includes:
- Teradek ACE 500 Transmitter
- Teradek ACE 500 Receiver
- Power adapters (AC to DC)
- HDMI cables (optional, depending on package)
2. Power Connection
Connect the provided power adapter to the DC input port on both the transmitter and receiver units. Ensure a secure connection. The power input is 7-17V DC.
3. HDMI Connection
Transmitter: Connect an HDMI cable from your video source (e.g., camera, video switcher) to the HDMI IN port on the Teradek ACE 500 Transmitter.
Receiver: Connect an HDMI cable from the HDMI OUT port on the Teradek ACE 500 Receiver to your display device (e.g., monitor, recorder).
4. Power On
Once all connections are secure, power on your video source and display device, then connect power to both the ACE 500 Transmitter and Receiver. The units will automatically attempt to establish a wireless link.
Operating Instructions
Understanding the operational aspects of your ACE 500 system.
1. Status Indicators
Both the transmitter and receiver feature LED indicators to provide status information:
- Power LED: Indicates the unit is powered on.
- Link LED: Indicates a successful wireless connection between the transmitter and receiver.
- Video LED: Indicates a valid video signal is being received (on transmitter) or outputted (on receiver).
2. Wireless Transmission
The ACE 500 operates on a secure wireless frequency, providing a robust link. For optimal performance, ensure a clear line-of-sight between the transmitter and receiver. Obstructions such as walls, large crowds, or other wireless devices can affect signal strength and range.
3. Supported Formats
The system supports a wide range of video formats and resolutions, including 1080p, 1080i, 720p, 576p, and 480p/i, up to 60 frames per second. It also supports 2-channel audio transmission.
Maintenance
Proper maintenance ensures the longevity and reliable operation of your Teradek ACE 500 system.
- Cleaning: Use a soft, dry cloth to clean the exterior of the units. Avoid using liquid cleaners or solvents, which may damage the finish or internal components.
- Storage: When not in use, store the units in a cool, dry place, away from direct sunlight and extreme temperatures. It is recommended to use the original packaging or a padded case for transport and storage.
- Firmware Updates: Periodically check the Teradek official website for available firmware updates. Keeping your device's firmware up-to-date can improve performance, add new features, and resolve potential issues.
Troubleshooting
If you encounter issues with your Teradek ACE 500, refer to the following common problems and solutions.
- No Video Signal:
- Ensure both the transmitter and receiver are powered on and their power LEDs are illuminated.
- Verify that HDMI cables are securely connected to both the input and output ports.
- Check if your video source is outputting a supported resolution and frame rate (e.g., 1080p60, 720p60).
- Confirm that the display device is set to the correct HDMI input.
- Intermittent Signal / Signal Dropouts:
- Ensure a clear line-of-sight between the transmitter and receiver. Obstructions (walls, people, metal objects) can degrade signal quality.
- Reduce the distance between the transmitter and receiver. The maximum range is 500 feet line-of-sight.
- Minimize interference from other wireless devices operating on similar frequencies (e.g., Wi-Fi routers, other wireless video systems).
- Check the Link LED on both units; if it's blinking or off, the wireless connection is unstable or lost.
- Poor Video Quality / Artifacts:
- Ensure the HDMI cables are not damaged and are of good quality.
- Check for strong sources of electromagnetic interference in the vicinity.
- Verify that the video source is providing a clean signal.
Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 11.4 x 6.5 x 3.6 inches |
| Item Weight | 1.85 pounds |
| Item Model Number | 10-1805 |
| Connectivity Technology | HDMI |
| Total HDMI Ports | 1 (per unit, IN on TX, OUT on RX) |
| Connector Type | HDMI |
| Audio Output Mode | Stereo, Surround (2-channel supported) |
| Surround Sound Channel Configuration | 5.1 (supported by HDMI passthrough) |
| Video Encoding | Uncompressed HD |
| Wireless Range | Up to 500' (152.4m) line-of-sight |
| Latency | Less than 1ms |
| Encryption | 128-bit AES |
| Country of Origin | USA |
Warranty and Support
Warranty Information: For detailed warranty terms and conditions, please refer to the official Teradek website or the warranty card included with your product. Warranty coverage typically includes defects in materials and workmanship under normal use.
Technical Support: If you require further assistance or encounter issues not covered in this manual, please visit the official Teradek support page or contact their customer service.
Teradek Support Website
