1. Introduction
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of the Cisco Catalyst 2960X-24PS-L 24-Port PoE Ethernet Network Switch. This device is designed to provide reliable and secure network connectivity for various environments.
2. Safety Information
Always observe the following safety precautions to prevent injury and damage to the equipment:
- Ensure proper grounding of the device.
- Do not operate the switch in wet or damp conditions.
- Disconnect power before performing any maintenance or installation procedures.
- Use only approved power cords and accessories.
- Refer to local electrical codes for proper installation.
3. Product Overview
The Cisco Catalyst 2960X-24PS-L is a 24-port Gigabit Ethernet switch with Power over Ethernet (PoE) capabilities, designed for enterprise-class access. It provides advanced Layer 2 features and intelligent services for enhanced network performance and security.

Figure 3.1: Front view of the Cisco Catalyst 2960X-24PS-L Network Switch, showing 24 Ethernet ports, uplink ports, and LED indicators.

Figure 3.2: Cisco products in their original packaging. This image illustrates the typical packaging for Cisco networking equipment.
4. Setup and Installation
4.1 Unpacking
Carefully remove the switch and all accessories from the packaging. Verify that all components are present:
- Cisco Catalyst 2960X-24PS-L Switch
- Power cord
- Rack-mount kit (if included)
- Console cable (RJ-45 to DB-9)
4.2 Physical Installation
The switch can be installed on a desktop or mounted in a standard 19-inch equipment rack.
Desktop Placement:
Place the switch on a flat, stable surface, ensuring adequate ventilation around the device.
Rack Mounting:
- Attach the rack-mount brackets to the sides of the switch using the provided screws.
- Secure the switch into the equipment rack using appropriate rack screws.
- Ensure proper airflow by leaving adequate space around the switch.
4.3 Connecting Power
Connect the provided power cord to the AC power connector on the rear of the switch and then to a grounded electrical outlet. The switch will power on automatically.
4.4 Connecting Network Cables
Connect Ethernet cables from your network devices (computers, access points, IP phones) to the 24 Gigabit Ethernet ports on the front panel. For devices requiring Power over Ethernet (PoE), ensure they are connected to PoE-enabled ports.
Use the uplink ports (SFP/SFP+) for connecting to other switches or routers, typically with fiber optic cables or copper transceivers.
4.5 Initial Configuration Access
For initial configuration, connect a console cable from your computer's serial port to the console port on the switch. Use a terminal emulation program (e.g., PuTTY, Tera Term) with the following settings:
- Baud Rate: 9600
- Data Bits: 8
- Parity: None
- Stop Bits: 1
- Flow Control: None
Alternatively, if the switch has a pre-configured IP address and is accessible on the network, you can use SSH or a web-based management interface for configuration.
5. Operating Instructions
5.1 Powering On/Off
The switch powers on automatically when connected to a power source. To power off, disconnect the power cord. For controlled shutdown, use the appropriate command-line interface (CLI) commands if configured.
5.2 LED Indicators
The front panel features various LED indicators to provide status information:
- System LED: Indicates overall system status (e.g., green for normal operation, amber for fault).
- RPS LED: Indicates Redundant Power System status.
- Port Status LEDs: Located next to each Ethernet port, indicating link status, activity, and PoE status.
- Mode Button LEDs: Indicate the currently selected mode for port LEDs (e.g., Stat, Duplex, Speed, PoE).
Refer to the Cisco documentation for a detailed explanation of each LED state.
5.3 Basic Network Connectivity
Once powered on and configured, the switch will forward traffic between connected devices. Verify connectivity by checking port LEDs and testing network access from connected devices.
5.4 PoE Functionality
The 24-Port PoE switch provides power to compatible devices (e.g., IP phones, wireless access points) connected to its Ethernet ports. Ensure that the connected devices are PoE-compliant and that the switch has sufficient power budget.
6. Maintenance
6.1 Cleaning
Keep the switch clean and free of dust. Use a soft, dry cloth to wipe the exterior. Do not use liquid or aerosol cleaners directly on the device.
6.2 Firmware Updates
Periodically check the Cisco website for firmware updates. Applying updates can improve performance, add new features, and address security vulnerabilities. Follow Cisco's official procedures for firmware upgrades.
6.3 Environmental Considerations
Ensure the switch operates within its specified temperature and humidity ranges. Maintain proper ventilation to prevent overheating.
7. Troubleshooting
This section provides basic troubleshooting steps for common issues.
- No Power:
- Verify the power cord is securely connected to both the switch and the electrical outlet.
- Check the power outlet with another device.
- Ensure the power supply is functioning correctly.
- No Network Connectivity:
- Check the port LED for the connected device. If off, reseat the cable or try a different port/cable.
- Verify the connected device is powered on and configured correctly.
- Check switch configuration for port shutdown or VLAN issues.
- PoE Not Working:
- Ensure the connected device is PoE-compliant.
- Check the PoE status LED for the port.
- Verify the switch's PoE power budget is not exceeded.
- Check PoE configuration on the switch.
For advanced troubleshooting, consult the official Cisco documentation or contact Cisco technical support.
8. Specifications
| Model | Cisco Catalyst 2960X-24PS-L |
| Manufacturer | Cisco Systems, Inc |
| Ports | 24 x Gigabit Ethernet PoE+ ports |
| Product Dimensions | 18 x 15 x 2 inches |
| Item Weight | 13.9 pounds |
| ASIN | B07QYVZ7KD |
| Date First Available | April 23, 2019 |
9. Warranty and Support
9.1 Warranty Information
This product typically comes with a 1 Year Warranty. Please refer to your purchase documentation or contact your vendor for specific warranty terms and conditions.
9.2 Technical Support
For technical assistance, configuration guidance, or to report issues not covered in this manual, please contact Cisco Systems support or your authorized reseller. Have your product model and serial number ready when contacting support.
You can find additional resources and documentation on the official Cisco website.





