1. Setup
Your MATEIN Travel Laptop Backpack is designed for convenience and durability. Upon receiving your backpack, it may appear compressed due to packaging. Follow these steps to prepare it for use:
- Unpacking: Carefully remove the backpack from its packaging.
- Shaping: To help the backpack regain its original shape, you may place newspapers or other soft fillers inside the main compartments for 24 to 48 hours.
- Strap Adjustment: Adjust the breathable shoulder straps to a comfortable length for your body. The straps are designed to be adjustable for various body types.
- Familiarize with Compartments: Explore the various pockets and compartments to understand their layout and intended use.

Image 1: Front view of the MATEIN Travel Laptop Backpack in Grey.
This image displays the overall design and front pockets of the MATEIN Travel Laptop Backpack. The grey polyester fabric is visible, along with the black zippers and the MATEIN logo.
2. Operating Instructions
2.1 TSA Approved Functionality
The laptop compartment is designed to be TSA-friendly, allowing for quicker passage through airport security checkpoints. Unzip the dedicated laptop compartment fully to unfold it 90 to 180 degrees. This allows your laptop to lie flat for scanning without needing to remove it from the backpack.

Image 2: The backpack's laptop compartment fully opened (180 degrees) for TSA screening.
This illustration demonstrates the TSA-friendly design, showing the laptop compartment unzipped and laid flat, allowing for easy and quick security checks at airports.
2.2 Luggage Strap Integration
For convenient travel, utilize the trolley sleeve located on the back of the backpack. This strap allows you to slide the backpack over the handle of your rolling luggage, securing it in place and freeing your hands.

Image 3: The backpack's luggage strap being used to secure it onto a rolling suitcase handle.
This image highlights the practical luggage strap feature, showing how the backpack can be effortlessly attached to a suitcase for enhanced travel convenience.
2.3 Multiple Compartments and Pockets
The backpack features multiple compartments and pockets for organized storage:
- Dedicated Laptop Compartment: Padded to fit 15.6, 16, and 17-inch laptops and tablets.
- Main Compartment: Roomy enough for office files, travel clothes, or school books.
- Front Pockets: Includes a large zippered pocket for daily essentials and a quick-access pocket for smaller items like cards.
- Side Mesh Pockets: Designed to hold water bottles or umbrellas.
- Back Anti-Theft Pocket: Located on the back panel to securely store valuables such as wallets and passports. Ensure the zipper is fully closed with the puller at the bottom for maximum security.

Image 4: An internal view showcasing the various compartments and organizational pockets of the backpack.
This image illustrates the backpack's interior, highlighting the dedicated laptop sleeve, main storage area, and smaller pockets designed for efficient organization of personal items.
2.4 USB Charging Port
The backpack includes an external USB charging port. To use this feature, connect your own power bank (not included) to the internal USB cable located inside the main compartment. Then, connect your device to the external USB port on the side of the backpack to charge it conveniently on the go.
3. Maintenance
3.1 Cleaning Instructions
To maintain the quality and longevity of your MATEIN backpack, follow these cleaning guidelines:
- Hand Wash Only: The backpack should be hand washed only. Do not machine wash, bleach, or iron.
- Spot Cleaning: For minor spills or dirt, use a damp cloth with mild soap to gently clean the affected area.
- Drying: Air dry the backpack completely in a shaded area. Avoid direct sunlight or high heat, which can damage the fabric.
3.2 Material Care
The backpack is made of water-resistant 600D polyester fabric. While it offers protection against light rain and spills, it is not fully waterproof. Avoid prolonged exposure to heavy rain or submerging the backpack in water.
4. Troubleshooting
4.1 Backpack Appears Flat/Creased
If your backpack appears flat or creased upon arrival, this is normal due to packaging. Refer to the 'Shaping' step in the Setup section (Section 1.2) to help it regain its original form.
4.2 Zipper Issues
If a zipper becomes stiff or difficult to move, try applying a small amount of zipper lubricant (e.g., wax or silicone spray) to the teeth. Ensure zippers are not forced, as this can cause damage.
4.3 Charging Port Not Working
Ensure your power bank is fully charged and correctly connected to the internal USB cable. Verify that your device's charging cable is securely plugged into the external USB port.
5. Specifications
| Brand Name | MATEIN |
| Model Name | 103500gry 17 Inch Laptop Backpack |
| Model Number | 103501GRY |
| Color | Grey |
| Size | 17 Inch |
| Item Dimensions (D x W x H) | 7.9"D x 13"W x 18.5"H |
| Storage Volume | 30 Liters |
| Item Weight | 1.87 Pounds |
| Material Type | Polyester (600D) |
| Water Resistance Level | Water Resistant |
| Number of Compartments | 6 |
| Number of Pockets | 6 |
| Compatible Device Size Maximum | 17 Inches |
| Strap Type | Adjustable, Breathable Shoulder Straps |
6. Warranty & Support
6.1 Product Warranty
This MATEIN backpack comes with a lifetime warranty. For any issues related to material or workmanship, please contact MATEIN customer support for assistance.
6.2 Customer Support
For further assistance, questions, or to claim your warranty, please visit the official MATEIN store or contact their customer service through the platform where the product was purchased.
You can visit the MATEIN Store at: MATEIN Amazon Store





