Microsoft Surface Pro 2017 User Manual

Introduction

This manual provides essential instructions for setting up, operating, maintaining, and troubleshooting your Microsoft Surface Pro 2017. The Surface Pro 2017 is a versatile 2-in-1 device designed to function as both a powerful laptop and a portable tablet, offering a seamless computing experience.

Please read this manual thoroughly to ensure proper use and to maximize the lifespan of your device. Keep this manual for future reference.

What's in the Box

Upon unboxing your Microsoft Surface Pro 2017, verify that all components are present:

• Microsoft Surface Pro 2017 device
• AC Power Adapter

Note: Additional accessories such as the Surface Pen, Type Cover, or Surface Dial are sold separately and may not be included with your device.

Setup

1. Initial Power-On and Charging

1. Connect the Power Adapter: Plug the AC power adapter into a wall outlet and then connect the magnetic charging connector to the charging port on your Surface Pro. The LED indicator on the connector will illuminate when charging.
2. Power On: Press and hold the power button located on the top edge of the device for a few seconds until the Microsoft logo appears on the screen.

2. Windows Setup

Follow the on-screen prompts to complete the initial Windows setup. This process typically includes:

• Selecting your region and language.
• Connecting to a Wi-Fi network.
• Accepting the license agreement.
• Creating or signing in with a Microsoft account.
• Setting up security features like Windows Hello (facial recognition) or a PIN.

3. Connecting to Wi-Fi

1. During Windows setup, you will be prompted to connect to a network. Select your desired Wi-Fi network from the list and enter the password if required.
2. If you need to connect later, go to Start > Settings > Network & Internet > Wi-Fi. Turn Wi-Fi on, select your network, and click Connect.

Operating Instructions

Basic Device Orientation and Controls

The Surface Pro 2017 features a 12.3-inch PixelSense display with multi-touch support. Key physical controls include:

• Power Button: Located on the top edge, used to turn the device on/off, sleep, or wake.
• Volume Buttons: Located on the side, used to adjust audio volume.
• Kickstand: Integrated on the back, allows for multiple viewing angles.

Image: Microsoft Surface Pro 2017 in laptop mode with its kickstand extended, showcasing the device's display.

Using the Kickstand

The integrated kickstand allows you to position your Surface Pro at various angles for comfortable viewing, typing, or drawing. Gently pull the kickstand out from the back of the device until it reaches your desired angle.

Power Management

• Sleep Mode: Briefly press the power button to put the Surface Pro into sleep mode. Press it again to wake the device.
• Shut Down: Go to Start > Power > Shut down.
• Restart: Go to Start > Power > Restart.

Connecting Peripherals

The Surface Pro 2017 includes various ports for connecting external devices:

• USB 3.0 Port: For connecting USB drives, keyboards, mice, and other compatible accessories.
• Mini DisplayPort: For connecting to external monitors or projectors.
• microSD Card Reader: For expanding storage or transferring files from memory cards.
• Surface Connect Port: For power and connecting to Surface Dock accessories.
• 3.5mm Headphone Jack: For audio output.

Bluetooth: To connect Bluetooth devices (e.g., headphones, mice), go to Start > Settings > Devices > Bluetooth & other devices. Ensure Bluetooth is turned on, then select "Add Bluetooth or other device" and follow the pairing instructions.

Image: Side profile of the Microsoft Surface Pro 2017, highlighting the various ports available for connectivity.

Maintenance

Cleaning Your Surface Pro

• Screen: Use a soft, lint-free cloth slightly dampened with water or an approved screen cleaner. Avoid harsh chemicals or abrasive materials.
• Body: Wipe the exterior with a soft, dry cloth. Do not allow liquids to enter openings.
• Ports: Keep ports free of dust and debris. Use compressed air carefully if needed, holding the can upright.

Battery Care

• Avoid extreme temperatures, as they can degrade battery life.
• For optimal battery health, avoid consistently discharging the battery completely or keeping it at 100% charge for extended periods.
• Use only the official Microsoft AC power adapter or a compatible charger.

Software Updates

Regularly update your Windows operating system and device drivers to ensure optimal performance, security, and compatibility. Go to Start > Settings > Update & Security > Windows Update to check for and install updates.

Troubleshooting

This section addresses common issues you might encounter with your Surface Pro 2017.

Device Will Not Turn On

• Ensure the device is charged. Connect the power adapter and wait a few minutes before attempting to power on.
• Perform a two-button shutdown: Press and hold the volume-up button and the power button simultaneously for at least 15 seconds, then release both. Wait 10 seconds, then press the power button again to turn on the Surface.

Screen Not Responding to Touch

• Restart the device.
• Ensure the screen is clean and free of debris.
• Check for available Windows updates, as driver updates can resolve touch issues.

Wi-Fi Connectivity Issues

• Ensure Wi-Fi is enabled in Settings > Network & Internet > Wi-Fi.
• Restart your Surface Pro and your Wi-Fi router.
• Forget the network and reconnect: Go to Settings > Network & Internet > Wi-Fi, click on your network, then Forget. Reconnect and enter the password.

Specifications

Warranty and Support

For detailed warranty information, please refer to the warranty card included with your purchase or visit the official Microsoft support website. Warranty terms and conditions may vary based on region and retailer.

For technical support, driver downloads, and additional resources, please visit the official Microsoft Support website: support.microsoft.com/surface