EPOS Sennheiser SDW 5 BS (507044) Base Station User Manual

1. Product Overview

The EPOS Sennheiser SDW 5 BS (507044) is a dedicated base station designed to provide reliable wireless connectivity for EPOS Sennheiser SDW 5066 and SDW 5065 headsets. This base station serves as a central hub for your communication setup, offering DECT connectivity and optional Bluetooth capabilities when paired with a BTD 800 USB dongle (not included).

Figure 1: Front view of the EPOS Sennheiser SDW 5 BS Base Station.

2. Key Features

• DECT Connectivity: Provides secure and stable wireless communication.
• Optional Bluetooth Connectivity: Supports Bluetooth 5.0 when used with a BTD 800 USB dongle (sold separately).
• Compact Design: Space-saving dimensions for a minimal footprint on your workspace.
• Lightweight: Easy to handle and position.
• Dedicated Base Station: Optimized for seamless integration with SDW 5066 and SDW 5065 headsets.

3. Package Contents

The EPOS Sennheiser SDW 5 BS (507044) package includes:

• SDW 5 BS Base Station only

Note: Headsets and the BTD 800 USB dongle are sold separately.

4. Setup

Follow these steps to set up your EPOS Sennheiser SDW 5 BS Base Station:

1. Connect Power: Plug the power adapter into the base station and then into a power outlet.
2. Connect to Device: Connect the base station to your computer or desk phone using the appropriate cables (e.g., USB cable for PC connection).
3. Pair Headset: Place your compatible SDW 5066 or SDW 5065 headset onto the base station. The headset should automatically begin the pairing process. Refer to your headset's specific manual for detailed pairing instructions if needed.
4. Optional Bluetooth Dongle: If using Bluetooth, insert the BTD 800 USB dongle into an available USB port on your computer.

Figure 2: Angled view of the EPOS Sennheiser SDW 5 BS Base Station, illustrating its form factor.

5. Operating Instructions

Once set up, the base station facilitates communication with your paired headset. Specific call control functions (answer/end call, volume, mute) are typically managed directly from your headset or connected device.

• Charging: Place your headset on the base station to charge its battery.
• Call Management: Use the controls on your headset or the connected softphone/desk phone to manage calls. The base station acts as the communication link.
• Status Indicators: Observe the LED indicators on the base station for status information (e.g., power, connection status, charging). Refer to the full product manual for a detailed explanation of LED patterns.

6. Device Compatibility

The SDW 5 BS Base Station is specifically designed for use with the following EPOS Sennheiser headsets:

• EPOS Sennheiser SDW 5066 Headset
• EPOS Sennheiser SDW 5065 Headset

For optimal performance, ensure your headset firmware is up to date.

7. Maintenance

Proper maintenance ensures the longevity and optimal performance of your base station:

• Cleaning: Use a soft, dry cloth to clean the exterior of the base station. Avoid using liquid cleaners or solvents.
• Storage: Store the base station in a cool, dry place away from direct sunlight and extreme temperatures.
• Avoid Obstructions: Ensure the base station is placed in an open area, free from obstructions that could interfere with the wireless signal.

8. Troubleshooting

If you encounter issues with your base station, try the following solutions:

• No Power:
  • Check if the power adapter is securely connected to both the base station and the power outlet.
  • Verify the power outlet is functional.
• Headset Not Pairing:
  • Ensure the headset is correctly placed on the base station.
  • Restart both the base station and the headset.
  • Refer to your headset's manual for specific pairing instructions.
• No Audio/Poor Connection:
  • Check all cable connections between the base station and your computer/phone.
  • Ensure the base station is within range of the headset and free from interference sources.
  • Verify audio settings on your computer or phone.

If the issue persists, contact EPOS support for further assistance.

9. Specifications

10. Warranty and Support

For warranty information and technical support, please refer to the official EPOS website or contact EPOS customer service directly. Keep your proof of purchase for warranty claims.

EPOS Support: Visit EPOS Support Page