1. Introduction
This manual provides essential information for the proper installation, operation, and maintenance of your LG 86UH5E-B Digital Signage Display. Please read this manual thoroughly before using the product to ensure safe and efficient operation. Keep this manual for future reference.

Figure 1.1: Front view of the LG 86UH5E-B Digital Signage Display. This image shows the large, black display screen.
2. Safety Information
Observe the following safety precautions to prevent electric shock, fire, or damage to the product.
- Power Supply: Use only the specified power cord and connect to a grounded outlet. Do not overload power outlets.
- Ventilation: Ensure adequate ventilation around the display. Do not block ventilation openings.
- Liquid Exposure: Do not expose the display to rain or moisture. Avoid placing objects filled with liquids on the display.
- Cleaning: Disconnect the power cord before cleaning. Use a soft, dry cloth. Avoid liquid cleaners or aerosols.
- Servicing: Do not attempt to service this product yourself. Refer all servicing to qualified service personnel.
- Placement: Place the display on a stable surface or mount it securely according to installation instructions.
3. Package Contents
Verify that all components are present in the package before proceeding with installation.
- LG 86UH5E-B Digital Signage Display
- Power Cord
- Remote Control (with batteries)
- User Manual (this document)
- Warranty Card
- Cables (e.g., HDMI, USB, DVI, Serial - may vary by region)
4. Setup
4.1 Physical Dimensions
The LG 86UH5E-B display measures approximately 82 x 12 x 50 inches (Length x Width x Height) and weighs about 1 pound. Ensure sufficient space for installation and proper ventilation.

Figure 4.1: Side view of the LG 86UH5E-B Digital Signage Display, illustrating its slim profile.
4.2 Installation
The display can be mounted on a wall or placed on a suitable stand. For wall mounting, use a VESA-compatible mount (not included) that supports the display's weight and dimensions. Follow the instructions provided with your mounting hardware carefully.

Figure 4.2: The LG 86UH5E-B Digital Signage Display, showing potential mounting points on the rear.
4.3 Connecting Devices
The LG 86UH5E-B offers various input and output ports for connecting external devices. Ensure the display is powered off before connecting or disconnecting any cables.
- HDMI: Connect high-definition video and audio sources.
- USB: For media playback or firmware updates. The display features 2 USB 2.0 ports.
- DVI: Connect digital video sources.
- Serial (RS-232C): For remote control and system integration.
- Ethernet (LAN): For network connectivity and IP control.
- Wireless LAN: For wireless network connectivity.

Figure 4.3: Rear view of the LG 86UH5E-B Digital Signage Display, highlighting the various input and output ports for connectivity.
5. Operating the Display
5.1 Power On/Off
To power on the display, press the power button on the remote control or the display's control panel. To power off, press the power button again. A standby indicator light will typically show the display's power status.
5.2 Input Selection
Use the 'Input' or 'Source' button on the remote control to cycle through available input sources (e.g., HDMI1, HDMI2, DVI, USB). Select the input corresponding to your connected device.
5.3 Basic Display Settings
Access the display's on-screen menu (OSD) using the 'Menu' button on the remote. From here, you can adjust settings such as brightness, contrast, color, aspect ratio, and network configurations. Refer to the on-screen help for detailed explanations of each setting.
6. Maintenance
6.1 Cleaning the Display
Before cleaning, ensure the display is powered off and unplugged from the power outlet. Use a soft, lint-free cloth to gently wipe the screen and cabinet. For stubborn marks, slightly dampen the cloth with water or a mild, non-abrasive screen cleaner. Never spray liquid directly onto the display.
6.2 General Care
Avoid exposing the display to direct sunlight or extreme temperatures. Do not place heavy objects on the display. If the display will not be used for an extended period, unplug it from the power source.
7. Troubleshooting
If you encounter issues with your display, refer to the following common problems and solutions before contacting service personnel.
- No Power: Ensure the power cord is securely connected to both the display and a working power outlet. Check if the power outlet has power.
- No Signal: Verify that the input source is correctly connected to the display and that the correct input source is selected via the remote control. Check the source device for proper operation.
- No Picture, but Sound: Check the display's brightness and contrast settings in the OSD menu. Ensure the backlight is not turned off.
- Picture is Distorted or Unclear: Adjust the resolution and refresh rate settings on your source device to match the display's optimal settings (3840x2160). Check cable connections for looseness or damage.
- Remote Control Not Working: Check the batteries in the remote control. Ensure there are no obstructions between the remote and the display's IR receiver.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | LG |
| Model Number | 86UH5E-B |
| Screen Size | 86 Inches |
| Screen Resolution | 3840 x 2160 (4K UHD) |
| Max Screen Resolution | 3840 x 2160 |
| Display Type | LCD with LED Backlight |
| Brightness | 500 Nit |
| Aspect Ratio | 16:9 |
| Screen Surface Description | Glossy |
| Connectivity | HDMI, USB (2x USB 2.0), DVI, Serial, Wireless LAN, Ethernet |
| Color | Black |
| Item Weight | 1 pounds |
| Product Dimensions (LxWxH) | 82 x 12 x 50 inches |
| Voltage | 100 Volts (AC) |
| TAA Compliance | Yes |
9. Warranty and Support
Your LG 86UH5E-B Digital Signage Display comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package for specific terms and conditions, including coverage duration and limitations. Keep your proof of purchase for warranty claims.
For technical support, service inquiries, or to purchase replacement parts, please contact LG customer service. Contact information can typically be found on the LG official website or on the warranty card.
Note: Warranty coverage may be affected if the product is purchased from an unauthorized reseller. Always verify reseller authorization to ensure full warranty benefits.