TRUE IMAGE 201X Black Toner Cartridge User Manual

1. Introduction

This manual provides essential instructions for the installation, operation, maintenance, and troubleshooting of your TRUE IMAGE 201X Black Toner Cartridge. This cartridge is designed to be compatible with various HP Color LaserJet Pro series printers, ensuring reliable and high-quality printing performance.

2. Safety Information

• Keep toner cartridges out of reach of children.
• Do not ingest toner powder. If ingested, seek medical attention immediately.
• Avoid direct contact with toner powder. If contact occurs, wash thoroughly with soap and water.
• Do not expose cartridges to open flames or high temperatures.
• Store cartridges in a cool, dry place away from direct sunlight.

3. Setup and Installation

Follow these steps to correctly install your new TRUE IMAGE 201X Black Toner Cartridge:

1. Unpack the Cartridge: Carefully remove the new toner cartridge from its packaging.
2. Shake the Cartridge: Gently shake the toner cartridge 5-6 times horizontally to distribute the toner evenly inside.
3. Remove Protective Elements: Pull out any orange isolation rims or protective caps from both ends of the cartridge. Also, locate and pull off the sealing tape (often orange) from the side of the cartridge.
4. Open Printer Access: Open the front door or access panel of your HP printer to expose the toner cartridge slots.
5. Remove Old Cartridge: Carefully remove the empty toner cartridge from its slot.
6. Insert New Cartridge: Align the new TRUE IMAGE 201X cartridge with the corresponding slot (usually marked 'K' for black) and slide it in until it clicks into place.
7. Close Printer Access: Close the printer's front door or access panel. The printer will typically initialize and recognize the new cartridge automatically.

4. Operating Instructions

Once installed, the TRUE IMAGE 201X toner cartridge operates seamlessly with your compatible HP printer. Simply send print jobs from your computer or device as usual. The printer will manage toner usage and alert you when the cartridge is low or empty.

The cartridge is designed for a high page yield, providing approximately 2,800 pages at 5% coverage (Letter/A4), ensuring consistent output for your documents.

5. Maintenance

5.1 Storage

• Store unused toner cartridges in their original sealed packaging.
• Keep cartridges in a cool, dry environment, away from extreme temperatures and humidity.
• Avoid exposing cartridges to direct sunlight or strong artificial light.

5.2 Disposal

Please dispose of empty toner cartridges responsibly. Many local recycling programs or office supply stores offer recycling services for used cartridges. Do not dispose of toner cartridges in regular household waste.

6. Troubleshooting

6.1 "Non-HP Supply Installed" Message

Your HP printer may display a message indicating that a non-HP supply has been installed. This is a standard notification for compatible cartridges. You can typically dismiss this message and continue printing without issues. The TRUE IMAGE cartridge is designed to function correctly despite this notification.

6.2 Print Quality Issues (Streaks, Fading, Spots)

• Shake Cartridge: If print quality degrades, remove the cartridge and gently shake it horizontally 5-6 times to redistribute toner. Reinsert and test.
• Printer Cleaning Cycle: Run the printer's internal cleaning cycle (refer to your printer's user manual for instructions).
• Check for Obstructions: Ensure there are no foreign objects or debris inside the printer's toner area.
• Replace Cartridge: If issues persist after these steps, the cartridge may be nearing the end of its life or be defective. Replace with a new cartridge.

6.3 Cartridge Not Recognized

• Reinstall: Remove the cartridge and reinstall it, ensuring it is seated correctly and clicks into place.
• Clean Contacts: Gently wipe the metallic contacts on the cartridge and inside the printer slot with a lint-free cloth.
• Restart Printer: Turn off the printer, unplug it for a few minutes, then plug it back in and restart.

7. Specifications

8. Warranty and Support

For warranty information and customer support, please refer to the TRUE IMAGE official website or contact the retailer from whom you purchased the product. Keep your proof of purchase for any warranty claims.