Model: IPC-P100-D/W | Brand: HiLook
This user manual provides comprehensive instructions for the installation, operation, and maintenance of your HiLook IPC-P100-D/W 1MP Surveillance Camera. Please read this manual carefully before using the product and retain it for future reference.
The HiLook IPC-P100-D/W is a 1MP indoor surveillance camera featuring a 2.8-12mm vari-focal lens and up to 5m IR illumination, designed for reliable indoor monitoring.
Important Safeguards:
For detailed safety guidelines, refer to local regulations and product warnings.
Please check the package contents upon opening. If any items are missing or damaged, contact your retailer.
Familiarize yourself with the components of your HiLook IPC-P100-D/W camera.

Figure 4.1: Front view of the HiLook IPC-P100-D/W 1MP Surveillance Camera. The image shows the white dome-shaped camera with a black lens module in the center, and the HiLook logo printed on the base.
The camera supports Wi-Fi connectivity. For initial setup, it is recommended to connect via Ethernet if available, or proceed with Wi-Fi setup via the mobile application.
Once connected, you can access and control your camera through the mobile application.
From the app's device list, tap on your camera to access the live view. You can pan, tilt, and zoom (digital zoom) the view, and adjust image settings.
Enable motion detection in the camera settings to receive alerts on your smartphone when motion is detected. You can adjust sensitivity and define detection zones.
If your camera supports two-way audio, you can use the microphone and speaker icons in the live view to listen to the camera's surroundings or speak through the camera.
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera offline | No power; Wi-Fi disconnected; Network issue. | Check power connection; Restart camera and router; Verify Wi-Fi password in app. |
| Poor image quality | Dirty lens; Insufficient lighting; Network bandwidth. | Clean the lens; Ensure adequate lighting; Check network speed. |
| Cannot connect to Wi-Fi | Incorrect password; Camera too far from router; Router settings. | Double-check Wi-Fi password; Move camera closer to router; Ensure router is 2.4GHz compatible. |
| No recording | MicroSD card full/faulty; Recording schedule not set; Motion detection off. | Check/format MicroSD card; Configure recording schedule; Enable motion detection. |
If the problem persists, please contact HiLook customer support.
| Feature | Detail |
|---|---|
| Model Number | IPC-P100-D/W |
| Resolution | 1 Megapixel |
| Lens | 2.8-12mm Vari-focal |
| IR Range | Up to 5 meters |
| Power Supply | 220 Volts |
| Item Weight | 2 Kilograms |
| Product Dimensions (L x W x H) | 60 x 60 x 85 cm |
| Compatible Devices | Smartphone |
| Controller Type | Push Button (via app) |
| First Available Date | 10 October 2021 |
For warranty information and technical support, please refer to the warranty card included with your product or visit the official HiLook website. Keep your purchase receipt as proof of purchase.
For further assistance, you may contact your local HiLook distributor or customer service.
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