Epson EcoTank ET-2720 Wireless Color All-in-One Supertank Printer User Manual

Introduction

This manual provides instructions for the setup, operation, maintenance, and troubleshooting of your Epson EcoTank ET-2720 Wireless Color All-in-One Supertank Printer. The ET-2720 is designed for efficient printing, scanning, and copying with its high-capacity, refillable ink tanks.

1. Setup

1.1 Unboxing and Package Contents

Carefully remove the printer and all components from the packaging. Ensure all protective tapes and materials are removed from the printer before proceeding.

Image: The Epson EcoTank ET-2720 printer shown with its included accessories: four EcoTank 522 ink bottles (Black, Cyan, Magenta, Yellow), a power cord, and a CD with documentation.

The box should contain:

• Epson EcoTank ET-2720 All-in-One Printer
• 1x bottle 522 Black ink (65 mL)
• 1x bottle each 522 Cyan, Magenta, Yellow ink (65 mL)
• Power Cord
• CD-ROM for product setup (includes drivers and software)
• Manual and Documentation

1.2 Ink Filling Procedure

The EcoTank ET-2720 uses high-capacity ink tanks instead of cartridges. Follow these steps to fill the ink tanks:

1. Open the ink tank unit cover on the front of the printer.
2. Open the cap for the black ink tank.
3. Uncap the black ink bottle. The EcoFit bottles are uniquely keyed to fit only the correct color tank, preventing accidental filling errors.
4. Insert the ink bottle into the filling port. The ink will automatically begin to fill the tank and stop when full. Do not squeeze the bottle.
5. Once the tank is full, remove the ink bottle and securely close the ink tank cap.
6. Repeat the process for the Cyan, Magenta, and Yellow ink tanks using their respective color bottles.
7. Close the ink tank unit cover.

Image: A hand demonstrating the process of filling an ink tank using an EcoFit auto-stop ink bottle, ensuring a mess-free refill.

Important:

• Use only genuine Epson inks for optimal performance and to avoid potential damage not covered by warranty.
• After initial filling, some ink may remain in the bottles. Store them upright for future refills.

1.3 Initial Printer Setup and Alignment

After filling the ink tanks, connect the power cord and turn on the printer. The printer will initiate an ink charging process, which may take approximately 10 minutes. During this time, do not turn off the printer or perform any other operations.

Once ink charging is complete, the printer will guide you through initial setup steps on its display panel, including:

• Print Head Alignment: This process involves printing test patterns to ensure proper alignment of the print heads. Follow the on-screen instructions to select the best patterns, which helps prevent lines or misalignments in your prints.
• Paper Loading: Load plain paper into the rear paper feed slot.

1.4 Connectivity

The Epson ET-2720 offers wireless connectivity for convenient printing from various devices.

• Wireless (Wi-Fi) Setup:
  1. On the printer's control panel, navigate to the Wi-Fi setup menu.
  2. Select your wireless network (SSID) from the list.
  3. Enter your network password (WPA/WPA2 key) using the control panel.
  4. Confirm the connection.
• USB Connection: For a direct connection, use a USB cable (not included) to connect the printer to your computer.
• Epson Smart Panel App: Download the Epson Smart Panel App on your smartphone or tablet for easy setup and mobile printing.
• Voice-Activated Printing: The printer supports voice commands via Amazon Alexa and Google Assistant. Refer to the Epson support website for detailed instructions on integrating with these services.

2. Operating Instructions

2.1 Printing

The ET-2720 supports various printing functions, including color and monochrome output, and borderless printing for photos.

• Loading Paper: Load paper into the rear paper feed slot. Ensure the paper guides are adjusted to the width of your paper. The printer supports various sizes including 4" x 6", 5" x 7", A6, Half Letter, Letter, A4, Executive, Legal, and user-definable sizes.
• Printing from a Computer:
  1. Install the printer drivers from the included CD-ROM or download them from the Epson support website.
  2. Open the document or image you wish to print.
  3. Select "Print" from your application's menu.
  4. Choose the Epson ET-2720 as your printer.
  5. Adjust print settings such as paper type, size, quality, and color options as needed.
  6. Click "Print".
• Printing from a Smart Device: Use the Epson Smart Panel App to print documents and photos directly from your smartphone or tablet.
• Borderless Printing: This feature allows printing photos without white margins on compatible paper sizes (e.g., 4" x 6"). Select the borderless option in your print settings.
• Duplex Printing: The ET-2720 supports manual duplex printing. You will need to manually flip the pages to print on both sides. Follow the on-screen prompts or software instructions for this process.

2.2 Scanning

The printer features a high-resolution flatbed scanner.

1. Place the document or photo face-down on the scanner glass, aligning it with the corner mark.
2. Close the scanner lid gently.
3. From your computer, open the Epson Scan software or use the Epson Smart Panel App on your mobile device.
4. Select your desired scan settings (e.g., document type, resolution, color mode, destination).
5. Initiate the scan.
6. Save the scanned image or document to your preferred location.

2.3 Copying

The ET-2720 can make color or black-and-white copies.

1. Place the original document face-down on the scanner glass.
2. On the printer's control panel, press the Copy button or navigate to the Copy function.
3. Adjust settings such as number of copies (up to 20), paper size, and quality if necessary.
4. Press the Start button (color or black-and-white) to begin copying.

3. Maintenance

3.1 Ink Refill

Monitor ink levels regularly using the transparent ink tanks on the front of the printer. When an ink tank is low, refill it using genuine Epson 522 series ink bottles. Refer to section 1.2 for detailed ink filling instructions.

Image: An official Epson graphic stating the "Epson Genuine Ink Promise," advising the use of genuine Epson inks for quality printing and warranty coverage.

Note:

• All ink colors are used for printing and printer maintenance. All colors must be available for printing.
• Non-Epson inks or inks not formulated for your specific printer may cause damage not covered by the Epson warranty.

3.2 Cleaning the Printer

• Nozzle Check and Head Cleaning: If print quality declines (e.g., missing lines, incorrect colors), perform a nozzle check and head cleaning. These functions can be accessed through the printer's control panel or the printer utility software on your computer.
• Print Head Alignment: If prints show misaligned lines or banding, perform a print head alignment. This can also be done via the control panel or printer utility.
• Exterior Cleaning: Wipe the exterior of the printer with a soft, damp cloth. Avoid using abrasive cleaners or solvents.
• Scanner Glass Cleaning: If scanned images have streaks or smudges, clean the scanner glass with a soft, lint-free cloth and a mild glass cleaner.

4. Troubleshooting

This section addresses common issues you might encounter with your Epson ET-2720 printer.

4.1 Paper Jams (Error Codes W-01, E-01)

If you encounter a paper jam error (W-01, E-01) or the printer stops feeding paper:

1. Turn off the printer and unplug the power cord.
2. Carefully open all covers (front, rear, and scanner unit) to access the paper path.
3. Gently pull out any jammed paper, ensuring no small pieces are left inside. Avoid tearing the paper.
4. Check for any obstructions in the paper feed area.
5. Close all covers securely.
6. Plug in the power cord and turn on the printer.
7. If the error persists, try performing a print head cleaning or alignment as described in the Maintenance section.

Note:

• Sometimes the printer may indicate a jam even if no paper is physically stuck. Follow the steps above to clear any potential unseen debris.
• Ensure you are using appropriate paper types and that paper is loaded correctly without being bent or creased.

4.2 Print Quality Issues

• Lines or Banding in Prints: Perform a nozzle check to identify clogged nozzles. If clogs are present, run a head cleaning cycle. If the issue persists, perform a print head alignment.
• Faded or Incorrect Colors: Check ink levels and refill any low tanks. Perform a nozzle check and head cleaning. Ensure you are using genuine Epson inks.
• Smudges or Streaks: Clean the print head and check for any foreign objects on the paper path or scanner glass.

4.3 Connectivity Problems

• Cannot Connect to Wi-Fi:
  • Ensure your Wi-Fi router is on and functioning.
  • Verify the Wi-Fi password entered on the printer is correct.
  • Move the printer closer to the router if possible to improve signal strength.
  • Restart your router, computer, and printer.
• USB Connection Not Recognized:
  • Ensure the USB cable is securely connected to both the printer and the computer.
  • Try a different USB port on your computer.
  • Install or reinstall the printer drivers.

5. Specifications

6. Warranty and Support

6.1 Limited Warranty

The Epson EcoTank ET-2720 comes with a 12-month standard limited warranty or 30,000 plain paper sheets (whichever occurs first). For an additional 12 months (total of 24 months or 30,000 plain paper sheets, whichever occurs first), you must register your product. This warranty includes full unit replacement.

Image: The Epson EcoTank ET-2720 printer in an office setting, highlighting its 2-year limited warranty with registration.

Important:

• Product registration is required to extend the warranty.
• Use of non-genuine Epson inks or inks not formulated for this specific printer may void the warranty.

6.2 Customer Support

For further assistance, technical support, or warranty claims, please visit the official Epson support website or contact Epson customer service. Refer to the documentation included with your printer for specific contact information.

Online resources often include:

• Driver downloads
• FAQs and troubleshooting guides
• Video tutorials
• Contact information for live support