1. Important Safety Instructions
Please read all instructions carefully before using this massager. Failure to follow these instructions may result in injury or damage to the device.
- This appliance is for household use only. Do not use outdoors.
- Always unplug the massager from the electrical outlet immediately after use and before cleaning.
- Do not use the massager near water or in damp environments.
- Do not leave the massager unattended when plugged in.
- Keep the massager away from heated surfaces.
- Never operate the massager if it has a damaged cord or plug, if it is not working properly, or if it has been dropped or damaged. Contact customer support for assistance.
- Do not use the massager on sensitive skin areas, swollen areas, or areas with skin eruptions.
- Consult a doctor before using if you are pregnant, have a pacemaker, suffer from diabetes, phlebitis, thrombosis, or are at an increased risk of developing blood clots.
- Do not use the massager for more than 15 minutes at a time. The device has an automatic shut-off feature after 15 minutes to prevent overheating.
- Keep children and pets away from the massager during operation.
2. Product Overview
The Nekteck Neck and Back Massager is designed to provide deep tissue shiatsu massage for pain relief and relaxation. It features 16 powerful deep-kneading massage nodes and an advanced soothing heat function to help alleviate muscle soreness, ease stiffness, and improve blood circulation. The massager is designed for plug-in use only and includes both an AC adapter and a car adapter for versatile use at home, in the office, or during travel.
Image: A person using the Nekteck Neck and Back Massager around their shoulders and neck, demonstrating its ergonomic design.
3. Package Contents
Upon opening your Nekteck Neck and Back Massager package, please ensure all the following items are included:
- 1 x Shoulder Massager
- 1 x AC Wall Adapter (12V DC power supply)
- 1 x Car Adapter
- 1 x Operation Instruction Manual (this document)
Image: A visual representation of the items included in the Nekteck massager package: the massager unit, AC adapter, car adapter, and instruction manual.
4. Product Features
- 16 Deep-Kneading Massage Nodes: Provides a powerful shiatsu massage experience to target muscle soreness and stiffness.
- Advanced Heating Function: Built-in infrared heat function delivers gentle warmth up to 113°F (45°C) to enhance relaxation and improve blood circulation.
- Adjustable Intensity: Features 3 speed strength levels, allowing you to customize the massage pressure.
- Bi-Directional Massage: Massage nodes automatically reverse direction during a session for a comprehensive massage.
- 15-Minute Auto-Shutoff: For safety and to prevent overheating, the massager automatically turns off after 15 minutes of continuous use. This can be manually turned off if desired.
- Ergonomic Design: The U-shaped design with long handle straps allows for easy positioning and adjustment of massage intensity.
- Durable and Comfortable Materials: Constructed from high-quality PU leather and breathable mesh fabric for comfort and ease of cleaning.
Detailed Feature Breakdown:
Image: Diagram illustrating the advanced heating function, reaching up to 113°F (45°C), with a 15-minute auto-shutoff for safety.
Image: Diagram highlighting the ergonomic design with 16 deep-kneading nodes, bi-directional massage, and auto-reverse rotation for effective muscle relief.
Image: Diagram illustrating the breathable design, featuring eco-friendly PU leather, breathable mesh fabric, and a noiseless operation.
5. Setup
The Nekteck Neck and Back Massager is designed for simple setup and immediate use.
- Unpack: Carefully remove all components from the packaging.
- Connect Power:
- For Home/Office Use: Connect the AC wall adapter to the massager's power input port. Plug the AC adapter into a standard electrical outlet.
- For Car Use: Connect the car adapter to the massager's power input port. Plug the car adapter into your vehicle's 12V DC power outlet (cigarette lighter socket).
- Position: Place the massager around your neck, shoulders, or desired body area. Use the long handle straps to adjust the position and apply gentle pressure.
6. Operating Instructions
The control panel is conveniently located on one of the arm straps for easy access during use.
Image: Close-up of the control panel, showing buttons for Power, Bi-Direction, 3 Adjustable Speeds, and Heat function.
- Power On/Off: Press the Power button () to turn the massager on. Press it again to turn the massager off.
- Adjust Speed/Intensity: Press the Speed button () to cycle through 3 different massage speed levels (low, medium, high).
- Activate Heat Function: Press the Heat button () to turn the soothing heat function on or off.
- Change Rotation Direction: Press the Bi-Direction button () to manually reverse the rotation direction of the massage nodes. The massager will also automatically reverse direction periodically.
- Automatic Shut-off: The massager will automatically turn off after 15 minutes of continuous operation. If you wish to continue your massage, simply press the Power button again.
Recommended Usage Areas:
The versatile design allows for targeted massage on various body parts:
- Neck and Shoulders
- Upper Back and Lower Back
- Arms and Hands
- Calves and Thighs
Image: A collage demonstrating the Nekteck massager's versatility for full body massage, including neck, shoulders, back, and legs, and its benefits for office work, back pain, sore muscles, and stress relief.
7. Maintenance
Proper care and maintenance will ensure the longevity of your Nekteck massager.
- Cleaning: Always unplug the massager before cleaning. Wipe the surface with a soft, slightly damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals. Ensure the massager is completely dry before storing or using again.
- Storage: Store the massager in a cool, dry place, away from direct sunlight and extreme temperatures. Avoid placing heavy objects on the massager.
- Cord Care: Do not wrap the power cord tightly around the massager. Avoid sharp bends or twists in the cord.
8. Troubleshooting
If you encounter any issues with your massager, please refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Massager does not turn on. | Not properly plugged in; Power outlet issue; Damaged cord/adapter. | Ensure power cord is securely connected to both the massager and the power source. Test the outlet with another device. If cord or adapter is damaged, discontinue use and contact customer support. |
| Massager stops working after 15 minutes. | Automatic shut-off feature activated. | This is a safety feature. Press the Power button again to resume operation if desired. Avoid prolonged continuous use. |
| Heat function is not working. | Heat function not activated; Device malfunction. | Ensure the Heat button has been pressed. Allow a few minutes for the heat to become noticeable. If still not working, contact customer support. |
| Massage feels too weak or too strong. | Incorrect speed setting; Pressure applied. | Adjust the speed using the Speed button. Use the handle straps to control the amount of pressure applied to your body. |
If the problem persists after trying these solutions, please contact Nekteck customer support for further assistance.
9. Specifications
| Brand | Nekteck |
| Model Number | NK-MP-Biege-UK |
| Product Dimensions | 7.99 x 7.01 x 15 inches |
| Item Weight | 2.2 Pounds (1 Kilogram) |
| Power Source | Corded Electric (AC adapter 12V DC, Car adapter) |
| Material | Faux Leather |
| Massage Nodes | 16 Deep-Kneading Shiatsu Nodes |
| Heat Function | Infrared, up to 113°F (45°C) |
| Auto-Shutoff | 15 minutes |
| Use For | Arm, Back, Calf, Neck, Shoulder |
10. Warranty and Support
For information regarding the product warranty, please refer to the warranty card included with your purchase or visit the official Nekteck website. If you require technical support, have questions about product operation, or need assistance with troubleshooting beyond what is provided in this manual, please contact Nekteck customer service directly.
Contact information can typically be found on the Nekteck website or on the product packaging.
