Introduction
The Svago ZGR Plus SV-395 is a revolutionary dual power infinite position zero gravity recliner designed for ultimate relaxation and comfort. It features heat and massage functions, allowing you to decompress and achieve a state of total relaxation. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your recliner to ensure optimal performance and longevity.
Important Safety Information
WARNING: This chair is heavy and requires careful handling during assembly and movement. Always follow the assembly instructions provided. Be cautious when using the adjustable features to avoid injury. Do not exceed the maximum weight capacity of 300 lbs.
Setup
The Svago ZGR Plus SV-395 recliner is designed for straightforward assembly. While the chair comes as one main piece, it is recommended to have two people for unboxing and positioning due to its weight (approximately 110 lbs). If you have back concerns, consider professional assistance for setup.
To move the chair through narrow doorways (e.g., 28 inches), it can be carefully tipped sideways. Ensure adequate protection for the chair and flooring during movement.
Once positioned, connect the power cord to a suitable electrical outlet. The remote control is corded and attaches to the chair, ensuring it is always within reach and not easily misplaced.

Figure 1: Svago ZGR Plus SV-395 Recliner in upright position.

Figure 2: Product dimensions for placement planning.
Operating Instructions
Your Svago ZGR Plus SV-395 recliner is controlled via a user-friendly remote. Familiarize yourself with the buttons for optimal use.

Figure 3: Remote control for the Svago ZGR Plus SV-395.
Power On/Off
To power on your chair, press the red Power button. To turn off the chair and return it to the home position, press the red Power button again.
Zero Gravity Position
Press the ZGR button to automatically move your chair into the zero gravity position. This position helps maximize lung performance and optimizes blood flow.
Chair Position Adjustments
The arrow buttons on the remote allow for independent adjustment of the backrest and footrest. Use the Back arrows to move the backrest up or down, and the Foot arrows to move the footrest up or down. This allows for customized seating positions.
Vibration Massage
The remote features V1 and V2 buttons to activate two different vibration massage programs. These programs cycle through three vibrating zones in the back. Note that continuous vibration in a single zone is not an option, and the massage automatically shuts off after 15 minutes.
Heat Function
Press the Heat button to activate the heat function. Heat is provided in both the seat and lower back areas simultaneously. The heat function has a single intensity level and automatically shuts off after 1 hour.
Memory Positions
To save a preferred chair position, adjust the chair to your desired setting, then press and hold the Save button. While holding Save, press either M1 or M2 to store the position. To recall a saved position, simply press M1 or M2.
Smart Wake-up Timer
The Timer button allows you to set a Smart Wake-up function. Press the button repeatedly to cycle through 1-hour, 2-hour, and 3-hour settings. After the selected time, the chair will vibrate and return to the home position.
Video 1: Official operating instructions for the Svago ZGR Plus SV-395 recliner, demonstrating power, zero gravity, position adjustments, vibration, heat, memory, and timer functions.
Maintenance
Maintaining your Svago ZGR Plus SV-395 recliner is simple due to its synthetic leather upholstery.
- Cleaning: For general cleaning, spot wash the synthetic leather. No special conditioning is required. Simply use a damp cloth to wipe down the surface as needed.
- Base Cleaning: The wooden base can be dusted or wiped clean with a dry or slightly damp cloth.
- Internal Access: The chair features zippered access points for internal components, allowing for easier maintenance or service if ever required.
Troubleshooting
Here are some common issues and potential solutions for your Svago ZGR Plus SV-395 recliner:
- Remote Control Placement: The remote control's hanger is located on the side of the chair. If you find it difficult to reach or prone to falling, consider alternative storage solutions that keep it securely accessible, especially when reclined.
- Vibration Massage Patterns: The vibration massage offers two distinct programs (V1 and V2) that cycle through three back zones. It does not provide a constant-on setting for a single zone. If a continuous, localized massage is desired, external massage devices may be considered. The massage function has a 15-minute auto-shutoff.
- Heat Function Intensity/Duration: The heat function provides a single intensity level in both the seat and lower back, similar to a medium setting on a heating pad. It has a 1-hour auto-shutoff. If higher heat or longer duration is needed, an external heating pad might be a suitable supplement.
- Lumbar Pillow Adjustment: The removable lumbar pillow can be adjusted for height using its Velcro attachment. If not desired, it can be folded back or removed entirely.
Specifications
| Feature | Detail |
|---|---|
| Brand | Cozzia |
| Model Name | SvagoZGRPlusSV-395-Chestnut |
| Color | Chestnut-black Wood |
| Product Dimensions (D x W x H) | 43.5"D x 31"W x 48"H |
| Item Weight | 68 pounds |
| Maximum Weight Recommendation | 300 Pounds |
| Material | Synthetic Polyurethane Leather, Polyester Fill |
| Special Feature | Adjustable, Heat Therapy, Seat Vibration Massage, Remote Control, Zero Gravity Position, Independently Adjustable Headrest/Footrest, Footrest Extension, Removable Sensi-Temp Foam Lumbar Pillow |
| Power Source | Electric (Dual Power) |
| Product Care Instructions | Spot Wash |
| Reclining Position Count | 3 (including Zero Gravity) |
| Indoor/Outdoor Usage | Indoor |
Warranty
The Svago ZGR Plus SV-395 recliner typically includes a manufacturer's warranty. For specific details regarding your warranty coverage, please refer to the documentation provided with your purchase or contact the manufacturer directly.
Protection plans may also be available for extended coverage:
- 2-Year Protection Plan
- 3-Year Protection Plan
- Complete Protect (monthly plan covering eligible purchases)
A 30-day easy return policy is generally offered for this product.
Support
For further assistance, technical support, or inquiries regarding your Svago ZGR Plus SV-395 recliner, please contact Cozzia customer service. Refer to the contact information provided in your product packaging or on the official Cozzia website.