1. Introduction
Product Overview
The ANNKE H500 is a 3K 5MP PoE Security Camera System designed for comprehensive surveillance. This system includes an 8-channel H.265+ NVR with a 2TB HDD for 24/7 recording and 8 wired outdoor IP cameras. Key features include 3K Ultra HD resolution, color night vision, human and vehicle detection, and IP67 weatherproof rating.
Video: An overview of the ANNKE Security Camera System, highlighting its main features and applications.
2. What's in the Box
Verify that all components are present in your package:
- 1x 8CH 8MP PoE NVR with 2TB Security Grade Hard Drive
- 8x 5MP Bullet PoE Security Cameras
- 4x 60 ft/18 m Cat5e Ethernet Cables
- 4x 100 ft/30 m Cat5e Ethernet Cables
- 8x Mounting Screw Bags
- 1x HDMI Cable
- 1x Power Adapter
- 1x USB Mouse
- 1x Wall Sticker
- 1x User Manual
Image: A visual representation of the items included in the ANNKE H500 package.
Video: An unboxing video demonstrating the contents of the ANNKE 5 Megapixels PoE Camera System.
3. Setup
3.1 Camera Installation
The ANNKE H500 system features Power over Ethernet (PoE) for simplified installation. A single network cable provides both data and power transmission to each camera.
- Mounting the Camera: Securely attach each 5MP bullet camera to your desired outdoor location using the provided mounting screws. Ensure the camera is positioned to cover the intended surveillance area.
- Connecting the PoE Cable: Connect one end of the Cat5e Ethernet cable to the camera's network port and the other end to an available PoE port on the NVR.
Image: Illustration of the simple plug-and-play setup for PoE cameras, connecting directly to the NVR.
Video: A demonstration of the easy setup process for the ANNKE 5MP PoE Security Camera System.
3.2 NVR Setup
- Connect to Display: Connect the NVR to a monitor or TV using the provided HDMI cable.
- Connect Power: Plug the power adapter into the NVR and a power outlet.
- Connect Mouse: Plug the USB mouse into one of the NVR's USB ports for navigation.
- Network Connection: For remote access, connect the NVR to your router using an Ethernet cable.
- Initial Configuration: Follow the on-screen prompts to complete the initial setup, including setting up a password and configuring network settings.
Image: The rear panel of the NVR, illustrating the HDMI, VGA, USB, and Ethernet ports for connectivity.
4. Operating the System
4.1 Live View and Recording
Once set up, the system will automatically begin recording to the pre-installed 2TB surveillance-grade HDD. You can view live feeds from all 8 cameras on your connected monitor or remotely via the ANNKE Vision App.
Image: A smartphone showing the live view from multiple cameras through the ANNKE Vision App.
4.2 3K Ultra HD and Color Night Vision
The 5MP PoE cameras deliver true 3K Super HD videos (3072x1728 pixels). With external lighting sources, the cameras provide color night vision up to 100 ft in low-light conditions, ensuring clear identification.
Image: Demonstrates the clarity of 3K HD and the effectiveness of color night vision.
4.3 Human and Vehicle Detection
The system incorporates advanced human and vehicle detection capabilities, reducing false alarms triggered by animals or environmental factors. Alerts are sent to your ANNKE Vision App.
Image: Visual representation of AI detection for humans and vehicles, enhancing security accuracy.
Video: A short clip demonstrating the ANNKE C500 camera's live video feed, potentially showing detection features.
4.4 Remote Access and Smart Automation
Access your camera feeds and system settings remotely using the ANNKE Vision App on your smartphone or tablet. The system can also be integrated with third-party platforms like Blue Iris, Milestone, and Home Assistant for advanced smart home automation.
4.5 H.265+ Video Compression
The system utilizes H.265+ video compression technology, which significantly reduces file sizes without compromising video quality. This optimizes storage space on the 2TB HDD and reduces bandwidth usage for continuous recording.
Image: Illustrates the efficiency of H.265+ video compression compared to H.264.
5. Maintenance
5.1 Weatherproof Design
The 5MP IP cameras feature an IP67 weatherproof design, ensuring reliable operation in various weather conditions, including snow, rain, and wind. The cameras are designed to withstand temperatures from -22°F (-30°C) to 140°F (60°C).
Image: Demonstrates the IP67 weatherproof rating of the camera, suitable for various weather conditions.
5.2 Regular Checks
- Periodically clean camera lenses to ensure clear image quality.
- Check cable connections for security and integrity.
- Ensure the NVR is in a well-ventilated area to prevent overheating.
- Regularly back up important footage from the HDD.
6. Troubleshooting
6.1 No Video Feed
- Check Power: Ensure the NVR and cameras are properly powered.
- Check Connections: Verify all Ethernet cables are securely connected between cameras and the NVR.
- NVR Display: Confirm the NVR is correctly connected to a monitor via HDMI/VGA and the display input is selected.
6.2 False Motion Alerts
- Adjust Sensitivity: Access the NVR settings or ANNKE Vision App to lower the motion detection sensitivity.
- Configure Detection Zones: Define specific areas for motion detection to exclude irrelevant zones like trees or busy public areas.
6.3 Hard Drive Issues (e.g., "Abnormal" Status)
- Restart NVR: Power cycle the NVR to see if the issue resolves.
- Check HDD Connection: If comfortable, power down the NVR and check the internal SATA connections to the hard drive.
- Format HDD: If data is not critical or has been backed up, try formatting the HDD through the NVR's menu.
- Contact Support: If the issue persists, the HDD may be faulty. Refer to the Warranty and Support section.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | ANNKE |
| Model Number | AU-N48PBB2-58DL-P |
| Connectivity Technology | Wired (PoE) |
| Video Capture Resolution | 5MP PoE Camera (3072x1728 pixels) |
| Special Features | Night Vision, Smart Playback, Vehicle Detection, Weatherproof |
| Number of Channels | 8 |
| Memory Storage Capacity | 2 TB (Built-in HDD) |
| Power Source | PoE |
| Operating System | Linux |
| Lens Type | Wide Angle (2.8mm) |
| Viewing Angle | 116° |
| Night Vision Range | 100 Feet |
| Weatherproof Rating | IP67 |
| Operating Temperature | -22°F (-30°C) to 140°F (60°C) |
8. Warranty and Support
ANNKE provides comprehensive customer support for its products.
- After-Sale Support: Dedicated assistance for any issues encountered after purchase.
- Lifetime Technical Help: Access to technical support for the lifespan of your product.
- Quick Response: Expect timely responses to your inquiries.
For further assistance, please visit the official ANNKE website or contact their customer service directly.
