Product Overview
The TOPVISION TOP402 security camera system is a comprehensive surveillance solution designed for both indoor and outdoor monitoring. This kit includes a 4-channel Digital Video Recorder (DVR) and two 1080p lite bullet cameras, providing clear video capture and reliable performance.
Key Features:
- Two 1080p 2MP Cameras: Plastic bullet cameras with 2.8mm lenses, suitable for indoor/outdoor use, equipped with infrared LEDs for night vision.
- 4-Channel 1080p Lite DVR: One digital video recorder supporting 4 video channels plus 1 IP channel.
- Expandable Storage: DVR supports up to an 8TB hard drive (HDD not included). A WD Purple hard drive is recommended for recording.
- Plug-and-Play Cables: Two 18-meter pre-terminated cables with BNC connectors for easy installation.
- Complete Accessories: Includes power adapters, power splitters, and a USB mouse.
- Versatile Video Output: Supports simultaneous HDMI and VGA video output (cables not included).

Image: The TOPVISION TOP402 kit, showing the 4-channel DVR unit and two 1080p bullet-style security cameras.
Package Contents
Please verify that all items listed below are included in your package. If any items are missing or damaged, contact customer support.
- 1 x TOPVISION 4-Channel 1080p Lite DVR (Model: XDVR-1004)
- 2 x TOPVISION 1080p 2MP Bullet Cameras
- 2 x 18-meter BNC Video/Power Cables
- 1 x Power Adapter for DVR
- 1 x Power Adapter for Cameras
- 1 x 1-to-2 Power Splitter Cable for Cameras
- 1 x USB Mouse
- 1 x User Manual (this document)

Image: All components of the TOPVISION TOP402 security system, including the DVR, two cameras, cables, power supplies, and a mouse.
Safety Information
Please read and follow these safety guidelines to prevent damage to the product and ensure user safety.
- Use only the power adapters provided with the system.
- Ensure proper ventilation for the DVR to prevent overheating.
- Do not expose the DVR or cameras to extreme temperatures, humidity, or direct water.
- Avoid placing the DVR near strong magnetic fields or sources of electrical interference.
- Installation should be performed by qualified personnel if you are unsure about any steps.
- Disconnect power before performing any maintenance or installation procedures.
Setup Guide
1. Unpacking and Preparation
- Carefully remove all components from the packaging.
- Inspect all items for any signs of damage.
- Choose a suitable location for the DVR, ensuring it is dry, well-ventilated, and away from direct sunlight.
- Plan the camera placement to cover desired areas, considering cable length and power access.
2. DVR Connection
Connect the necessary peripherals to the DVR before powering it on.
- Monitor Connection: Connect a monitor to the DVR's HDMI or VGA port using a compatible cable (not included).
- Mouse Connection: Plug the included USB mouse into one of the USB ports on the DVR.
- Network Connection (Optional): For remote viewing, connect an Ethernet cable from the DVR's LAN port to your router.
- Hard Drive Installation (Optional): If you plan to record video, install a compatible 3.5-inch SATA hard drive (up to 8TB, WD Purple recommended) inside the DVR. Refer to the separate HDD installation guide if provided, or consult online resources.

Image: The DVR unit, showing the front panel and the rear panel with various ports including BNC video inputs, audio inputs/outputs, HDMI, VGA, LAN, and USB ports.
3. Camera Installation
Mount the cameras in desired locations and connect them to the DVR.
- Mounting: Use screws and anchors (not included) to securely mount the cameras to a wall or ceiling. Adjust the camera angle as needed.
- Cable Connection: Connect one end of the 18-meter BNC cable to the camera's video and power ports.
- DVR Connection: Connect the other end of the BNC cable's video connector to an available BNC input port on the DVR (e.g., Video In 1, Video In 2).
- Power Connection: Connect the power end of the BNC cable to the 1-to-2 power splitter, then connect the splitter to the camera power adapter.

Image: Two TOPVISION 1080p bullet cameras, highlighting their night vision capability and compatibility with mobile viewing applications.
4. Initial Power On
- Once all connections are secure, plug the DVR power adapter into an electrical outlet.
- Plug the camera power adapter into an electrical outlet.
- The DVR will power on automatically. Follow the on-screen instructions for initial setup, which may include setting the language, date/time, and creating a password.
Operating Instructions
1. Basic DVR Operation
- Live View: After booting, the DVR will display the live feed from all connected cameras on the monitor.
- Menu Navigation: Use the USB mouse to navigate the DVR's on-screen menu. Right-click to access the main menu.
- System Settings: Access the 'System' or 'Configuration' menu to adjust video settings, network settings, user accounts, and other system parameters.
2. Remote Viewing Setup
To view your cameras remotely on a smartphone or tablet, follow these general steps:
- Connect DVR to Network: Ensure the DVR is connected to your router via an Ethernet cable.
- Download App: Search for the official TOPVISION security app (often named 'XMeye' or similar for generic DVRs) on your smartphone's app store (iOS or Android).
- Register Account: Create an account within the app.
- Add Device: Use the app to scan the QR code displayed on the DVR's monitor (usually found in the 'Network' or 'P2P' settings) or manually enter the DVR's serial number to add it to your account.
- Live View: Once added, you should be able to view your camera feeds remotely.

Image: A smartphone screen showing multiple live camera feeds, demonstrating the remote viewing capability of the security system.
3. Recording and Playback
- Recording Settings: Access the 'Record' menu on the DVR to configure recording schedules, motion detection recording, and continuous recording options.
- Playback: From the main menu, select 'Playback' to review recorded footage. You can search by date, time, and event type.
- Backup: Connect a USB flash drive to the DVR's USB port to back up recorded video files.
Maintenance
Regular maintenance ensures optimal performance and longevity of your security system.
- Cleaning: Periodically clean the camera lenses with a soft, dry cloth to remove dust and smudges. Clean the DVR exterior with a soft, damp cloth. Do not use harsh chemicals.
- Firmware Updates: Check the manufacturer's website for available firmware updates for your DVR. Firmware updates can improve performance, add features, and fix bugs. Follow update instructions carefully.
- Hard Drive Health: If a hard drive is installed, regularly check its health status through the DVR's system settings. Back up important footage periodically.
- Cable Inspection: Periodically inspect all cables for wear, damage, or loose connections.
Troubleshooting
This section addresses common issues you might encounter with your TOPVISION TOP402 system.
| Problem | Possible Cause | Solution |
|---|---|---|
| No video display on monitor | Loose video cable, incorrect input selected on monitor, DVR not powered on. | Check HDMI/VGA cable connections. Ensure monitor is on correct input. Verify DVR power. |
| Camera not showing video | Loose BNC cable, camera not receiving power, faulty camera/cable. | Check BNC video and power connections for the specific camera. Ensure power adapter and splitter are working. Test with a different cable or camera if possible. |
| No remote viewing | DVR not connected to network, incorrect network settings, app not configured correctly. | Verify Ethernet cable connection to router. Check DVR network settings (DHCP enabled). Ensure correct device ID/QR code is added to the mobile app. |
| No recording | No hard drive installed, hard drive full, recording schedule not set. | Install a compatible hard drive. Check HDD status in DVR settings. Configure recording schedules. |
| Night vision not working | IR LEDs blocked, insufficient power to camera. | Ensure nothing is obstructing the camera's IR LEDs. Verify camera power supply. |
Specifications
| Feature | Specification |
|---|---|
| Model Number | TOP402 |
| Brand | TOPVISION |
| DVR Channels | 4 Video Channels + 1 IP Channel |
| Video Capture Resolution | 1080p Lite |
| Camera Resolution | 2 Megapixels (1080p) |
| Camera Lens | 2.8mm |
| Special Feature | Night Vision (Infrared LEDs) |
| Connectivity Technology | Wired |
| Hard Drive Support | Up to 8TB (3.5-inch SATA, HDD not included) |
| Video Output | HDMI, VGA (simultaneous) |
| Product Dimensions (DVR) | Approximately 30 x 25 x 7 cm |
| Product Weight | Approximately 3.6 kg (total kit) |
Warranty and Support
TOPVISION products are designed for reliability and performance. For specific warranty details, please refer to the warranty card included with your product or visit the official TOPVISION website.
If you encounter any issues or require technical assistance, please contact TOPVISION customer support through the contact information provided on the official website or your purchase platform. When contacting support, please have your product model number (TOP402) and purchase details ready.
For the latest drivers, software, and FAQs, please visit the TOPVISION support page online.
