Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your HiLook by Hikvision IPC-T240H 4MP IP PoE Turret Network Camera. Please read this manual thoroughly before using the product to ensure correct usage and optimal performance.
An image showing the white HiLook by Hikvision IPC-T240H 4MP IP PoE Turret Network Camera, featuring its dome-like turret design and central lens.
Key Features
- 4 Megapixel Resolution: Captures crisp, detailed security videos.
- 4mm Lens: Provides a specific field of view suitable for general surveillance.
- IP67 Weatherproof Rating: Suitable for outdoor use in various weather conditions.
- H.265+/H.265, H.264+/H.264 Codecs: Efficient video compression for bandwidth and storage optimization.
- 30m Night Vision: Ensures surveillance in completely unlit environments.
- 120dB WDR (Wide Dynamic Range): Ensures accurate color and detail in scenes with high contrast lighting.
- PoE (Power over Ethernet): Simplifies installation by providing power and data over a single cable.
Setup Guide
1. Physical Installation
The IPC-T240H camera is designed for both indoor and outdoor use due to its IP67 weatherproof rating. Select a mounting location that provides the desired field of view and is secure. Ensure the mounting surface can support the camera's weight.
- Mounting Surface Preparation: Drill pilot holes according to the mounting template (if provided with the camera, otherwise measure carefully).
- Secure Mounting: Attach the camera base securely to the chosen surface using appropriate screws and anchors.
- Adjust Angle: Loosen the adjustment screws to position the camera lens for the desired coverage area. Tighten screws once adjusted.
2. Power and Network Connection (PoE)
This camera supports Power over Ethernet (PoE), which allows both power and data transmission over a single Ethernet cable. This simplifies installation.
- Ethernet Cable: Connect a standard Ethernet cable (Cat5e or higher) from the camera's RJ45 port to a PoE-enabled switch or a PoE injector.
- Network Connection: Ensure the PoE switch or injector is connected to your local network.
- Power-Up: Once connected, the camera will power on automatically. Allow a few minutes for the camera to boot up.
Note: If PoE is not available, the camera can also be powered via a 12V DC power adapter (not included, check product specifications for exact requirements).
Operating Instructions
1. Initial Configuration
After physical installation and power-up, the camera needs to be configured for network access and video settings.
- Discovering the Camera: Use the manufacturer's SADP (Search Active Devices Protocol) tool or similar network discovery software to find the camera's IP address on your network.
- Accessing Web Interface: Open a web browser and enter the camera's IP address. You will be prompted to create a strong password for the camera if it's the first time accessing it.
- Network Settings: Configure network parameters such as IP address, subnet mask, and gateway if necessary.
- Video Settings: Adjust resolution, frame rate, and compression settings (H.265+/H.265 recommended for efficiency).
2. Video Monitoring and Recording
The camera can be monitored and recorded using various methods:
- Web Browser: Access the live view and recording settings directly through the camera's web interface.
- Client Software: Install the manufacturer's client software (e.g., iVMS-4200) on your computer for centralized management of multiple cameras.
- NVR/DVR: Connect the IP camera to a compatible Network Video Recorder (NVR) for continuous recording and advanced features.
3. Special Features
- Night Vision: The camera automatically switches to infrared (IR) night vision mode in low-light conditions, providing clear images up to 30 meters. Ensure no obstructions block the IR illuminators.
- WDR (Wide Dynamic Range): The 120dB WDR feature balances exposure in scenes with both very bright and very dark areas, ensuring details are visible across the entire image. This is particularly useful for entrances or areas with strong backlighting.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your camera.
- Lens Cleaning: Gently clean the camera lens with a soft, lint-free cloth. For stubborn dirt, use a mild lens cleaning solution. Avoid abrasive materials.
- Housing Cleaning: Wipe the camera housing with a damp cloth. Do not use strong detergents or solvents.
- Firmware Updates: Periodically check the manufacturer's website for firmware updates. Updating firmware can improve performance, add new features, and enhance security. Follow the provided instructions carefully during updates.
- Cable Inspection: Regularly inspect all cables for signs of wear or damage, especially for outdoor installations.
Troubleshooting
If you encounter issues with your camera, refer to the following common troubleshooting steps:
- No Image/Video:
- Check power connection (PoE switch/injector).
- Verify network cable connection.
- Ensure the camera's IP address is correct and accessible on the network.
- Restart the camera and the connected network device.
- Poor Image Quality:
- Clean the camera lens.
- Check video resolution and compression settings.
- Ensure adequate lighting for optimal image quality, especially at night.
- Adjust WDR settings if experiencing high contrast issues.
- Cannot Access Camera via Web Browser:
- Confirm the camera's IP address.
- Ensure your computer is on the same network segment as the camera.
- Disable any firewall or antivirus software temporarily to rule out interference.
- Try a different web browser.
- Night Vision Not Working:
- Check if IR LEDs are obstructed.
- Ensure the camera is in an environment dark enough to trigger IR.
- Verify night vision settings in the camera's web interface.
If problems persist, consult the manufacturer's official support resources or contact technical support.
Technical Specifications
| Feature | Detail |
|---|---|
| Model Name | HiLook by Hikvision |
| Item Model Number | IPC-T240H |
| Resolution | 4 Megapixel |
| Lens | 4mm |
| Connectivity Technology | Wired (PoE) |
| Special Features | Night Vision (30m), 120dB WDR |
| Indoor/Outdoor Usage | Outdoor (IP67 rated) |
| Power Source | Corded Electric (PoE) |
| Compatible Devices | Desktop, Laptop (for management) |
| Manufacturer | Hikvision |
| Package Dimensions | 15.3 x 15.2 x 14.3 cm; 558 g |
| Date First Available | 18 February 2019 |
Warranty and Support
For information regarding the manufacturer's warranty, please refer to the documentation included with your product or visit the official Hikvision/HiLook website. Warranty terms and conditions may vary by region.
For technical support, product inquiries, or service, please contact your authorized HiLook dealer or visit the official HiLook support portal. Ensure you have your product model number (IPC-T240H) and serial number ready when seeking support.
