Wacom DTH3220K0

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Wacom Cintiq Pro 32 (DTH3220K0) Creative Pen and Touch Display User Manual

Model: DTH3220K0 | Brand: Wacom

1. Overview

The Wacom Cintiq Pro 32 is a professional-grade creative pen and touch display designed for digital artists and designers. It features a large 31.5-inch 4K screen, offering exceptional detail and color accuracy for an immersive creative experience. The included Wacom Pro Pen 2 provides precise control with advanced pressure sensitivity and tilt recognition, mimicking traditional art tools.

Wacom Cintiq Pro 32 Creative Pen Display

Figure 1: Wacom Cintiq Pro 32 Creative Pen Display.

Key Features:

  • 31.5-inch 4K UHD Display: Experience stunning visual clarity with a resolution of 3840x2160 pixels.
  • Etched Glass Screen: Provides a natural, tactile drawing experience while minimizing glare and reflections.
  • Exceptional Color Performance: Achieves 99% Adobe RGB and 97% sRGB color accuracy with 1.07 billion colors (10-bit color depth).
  • Wacom Pro Pen 2: Features 8,192 levels of pressure sensitivity and tilt recognition for precise and natural pen input. Optical bonding reduces parallax for a pen-on-paper feel.
  • Multi-Touch Gestures: Navigate and interact with your artwork using intuitive multi-touch gestures.
  • ExpressKey Remote: A customizable remote for one-touch shortcuts, enhancing workflow efficiency.
  • Versatile Connectivity: Supports USB-C, HDMI, and Mini/DisplayPort connections for compatibility with various systems.

2. What's in the Box

Upon unboxing your Wacom Cintiq Pro 32, ensure all the following components are present:

  • Wacom Cintiq Pro 32 Creative Pen and Touch Display
  • Wacom Pro Pen 2
  • ExpressKey Remote
  • USB-C cable
  • HDMI cable
  • Mini/DisplayPort cable
  • AC adapter and power cable
  • Pen stand with replacement nibs and nib removal tool
  • Quick Start Guide
Wacom Cintiq Pro 32 with included cables

Figure 2: Wacom Cintiq Pro 32 with various connection cables.

3. Setup

Follow these steps to set up your Wacom Cintiq Pro 32:

  1. Unpack the Device: Carefully remove the Cintiq Pro 32 and all accessories from the packaging.
  2. Position the Display: Place the Cintiq Pro 32 on a stable, sturdy desk. Consider using an optional ergonomic stand (sold separately) for optimal viewing angles and comfort.
  3. Connect to Power: Connect the AC adapter to the Cintiq Pro 32 and plug the power cable into an electrical outlet.
  4. Connect to Computer: Choose one of the following connection methods:
    • USB-C: Connect one end of the USB-C cable to the Cintiq Pro 32 and the other end to a compatible USB-C port on your computer. This single cable can transmit video, data, and power.
    • HDMI or Mini/DisplayPort + USB-A: Connect the HDMI or Mini/DisplayPort cable for video, and then connect the USB-A cable for pen and touch functionality.
  5. Install Drivers: Visit the official Wacom website to download and install the latest drivers for your operating system (Mac OS X 10.11 or later, Windows 7 or later). Restart your computer after installation.
  6. Calibrate the Pen: After driver installation, open the Wacom Desktop Center and follow the on-screen instructions to calibrate your Wacom Pro Pen 2 for optimal accuracy.
Wacom Cintiq Pro 32 connected to a computer with pen

Figure 3: Wacom Cintiq Pro 32 in use with the Wacom Pro Pen 2.

4. Operating the Cintiq Pro 32

Using the Wacom Pro Pen 2

The Wacom Pro Pen 2 is your primary tool for interaction. It offers:

  • Pressure Sensitivity: Apply varying pressure to create lines of different thickness and opacity, just like traditional art tools.
  • Tilt Recognition: The pen detects the angle at which you hold it, allowing for natural brush strokes and shading effects.
  • Programmable Side Switches: The two side switches on the pen can be customized in the Wacom Desktop Center to perform various functions, such as right-click, scroll, or specific application commands.
  • Eraser: The eraser on the back of the pen functions as a digital eraser in compatible software.
Close-up of hand using Wacom Pro Pen 2 on Cintiq Pro 32

Figure 4: Detailed view of a hand interacting with the Cintiq Pro 32 using the Wacom Pro Pen 2.

Multi-Touch Gestures

The Cintiq Pro 32 supports multi-touch input, allowing for intuitive navigation and manipulation of your canvas:

  • Pan: Use two fingers to drag the canvas.
  • Zoom: Pinch in or out with two fingers to zoom.
  • Rotate: Place two fingers on the screen and rotate them to rotate the canvas.
  • Custom Gestures: Configure additional gestures in the Wacom Desktop Center for personalized shortcuts.

ExpressKey Remote

The ExpressKey Remote provides 17 customizable buttons and a Touch Ring for quick access to frequently used functions. Keep it within reach for an efficient workflow.

  • Customization: Assign specific keystrokes, mouse clicks, or application-specific functions to each button and the Touch Ring using the Wacom Desktop Center.
  • Placement: The remote can be placed anywhere on or around your Cintiq Pro 32 for convenient access.
Wacom Cintiq Pro 32 with ExpressKey Remote

Figure 5: Wacom Cintiq Pro 32 shown with the ExpressKey Remote for quick access to shortcuts.

5. Maintenance

Proper maintenance ensures the longevity and optimal performance of your Cintiq Pro 32:

  • Cleaning the Screen: Use a soft, lint-free cloth (microfiber is recommended) to gently wipe the screen. For stubborn smudges, slightly dampen the cloth with water or a screen-safe cleaner. Do not use harsh chemicals or abrasive materials.
  • Cleaning the Pen: Wipe the Wacom Pro Pen 2 with a dry, soft cloth. Avoid exposing it to excessive moisture.
  • Replacing Nibs: If the pen nib becomes worn, use the nib removal tool (found in the pen stand) to carefully pull out the old nib and insert a new one. Ensure the new nib is fully seated.
  • Cable Management: Keep cables organized and free from kinks or excessive tension to prevent damage.
  • Storage: When not in use, store the Cintiq Pro 32 in a clean, dry environment, away from direct sunlight and extreme temperatures.

6. Troubleshooting

Here are solutions to common issues you might encounter:

ProblemPossible Solution
No display on Cintiq Pro 32
  • Ensure power cable is securely connected and power outlet is active.
  • Verify video cable (USB-C, HDMI, or Mini/DisplayPort) is correctly connected to both the Cintiq and your computer.
  • Check your computer's display settings to ensure the Cintiq is detected and configured as an extended or mirrored display.
Pen not responding or inaccurate
  • Ensure Wacom drivers are installed and up to date.
  • Restart your computer.
  • Check if the pen nib is worn and replace if necessary.
  • Recalibrate the pen in the Wacom Desktop Center.
  • If using HDMI/DisplayPort, ensure the USB-A data cable is also connected.
Touch gestures not working
  • Verify touch is enabled in the Wacom Desktop Center settings.
  • Ensure Wacom drivers are installed and up to date.
  • Restart your computer.
Color inaccuracy
  • Ensure your display is properly calibrated.
  • Check your computer's color profile settings.

7. Specifications

FeatureDetail
Model NumberDTH3220K0
Screen Size31.5 inches
Resolution3840 x 2160 (4K UHD)
Color Performance99% Adobe RGB, 97% sRGB, 1.07 billion colors (10-bit)
Pen TechnologyWacom Pro Pen 2
Pressure Sensitivity8192 levels
Tilt RecognitionSupported
Multi-TouchSupported
ConnectivityUSB-C, HDMI, Mini/DisplayPort
Operating System CompatibilityOS X 10.11 or later, Windows 7 or later
Item Weight42.4 pounds
Product Dimensions (LxWxH)33.62 x 19.92 x 2.1 inches
ColorBlack
Batteries1 Lithium Ion batteries (included)

8. Warranty & Support

For detailed warranty information, please refer to the warranty card included with your product or visit the official Wacom website. Wacom provides comprehensive support resources, including:

  • Online Knowledge Base: Access articles, FAQs, and tutorials.
  • Driver Downloads: Ensure you have the latest drivers for optimal performance.
  • Customer Service: Contact Wacom support for technical assistance or service requests.

Please visit www.wacom.com/support for the most up-to-date support information and resources.

© 2024 Wacom. All rights reserved.

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