ecobee Smart Sensor 2-Pack User Manual

1. Introduction

The ecobee Smart Sensor is designed to enhance the functionality of your ecobee smart thermostat by providing accurate temperature and occupancy readings in specific rooms. This allows your thermostat to make informed adjustments, optimizing comfort and energy efficiency throughout your home. The Smart Sensor detects when a room is occupied using infrared technology and communicates this information wirelessly to your ecobee smart thermostat, prompting automatic temperature adjustments.

Image: Two ecobee Smart Sensors, designed for discreet placement.

2. What's in the Box

Your ecobee Smart Sensor 2-Pack includes the following components:

• 2 x ecobee Smart Sensors
• 2 x Detachable Stands
• 2 x Self-adhesive Wall Mounting Brackets
• 2 x Lithium Metal Batteries (pre-installed)
• 1 x Installation Guide

Image: All components included in the Smart Sensor 2-pack packaging.

3. Setup and Installation

3.1 Pairing with your ecobee Thermostat

1. Ensure your ecobee smart thermostat is powered on and connected to Wi-Fi.
2. Open the ecobee app on your smartphone or tablet.
3. Navigate to the 'Sensors' section within the app.
4. Follow the on-screen instructions to add a new sensor. This typically involves scanning the QR code located on the back of the Smart Sensor.
5. Once paired, the sensor will appear in your ecobee app, and you can assign it to a specific room.

3.2 Placement Guidelines

Proper placement of your Smart Sensor is crucial for accurate readings and optimal performance.

• Height: Place the Smart Sensor at least 5 feet (1.5 meters) above the floor.
• Location: Position sensors in rooms where you want to monitor temperature and occupancy, such as bedrooms, living areas, or offices.
• Avoid Obstructions: Ensure the sensor has a clear line of sight within the room and is not blocked by furniture or curtains.
• Environmental Factors: Avoid placing sensors near heat sources (e.g., direct sunlight, lamps, vents) or cold drafts, as this can affect temperature accuracy.
• Mounting Options: Use the included satin-steel stand for tabletop placement or the self-adhesive wall mounting brackets for wall installation. The sensor attaches magnetically to either option.
• Range: The Smart Sensor communicates wirelessly with your ecobee thermostat from up to 60 feet, even through walls and floors.

Image: Simple installation process for the Smart Sensor.

Image: Sensors can be placed in various rooms to optimize comfort.

4. Operating Instructions

4.1 Temperature and Occupancy Detection

The Smart Sensor continuously monitors both temperature and occupancy in its assigned room. When occupancy is detected, the sensor communicates this to your ecobee thermostat. Your thermostat can then prioritize the temperature in that specific room, ensuring comfort where it's needed most. If no occupancy is detected, the thermostat can adjust settings to save energy.

Image: Placing a Smart Sensor in a bedroom helps maintain comfortable temperatures during the night.

4.2 Using the ecobee App

The ecobee app provides comprehensive control and monitoring capabilities for your Smart Sensors:

• View Room Temperatures: See the current temperature in each room where a Smart Sensor is placed.
• Adjust Settings: Modify which sensors your thermostat uses for temperature averaging, allowing you to prioritize comfort in occupied rooms.
• Occupancy History: Review occupancy patterns to understand energy usage.

Image: The ecobee app allows viewing and adjusting room temperatures from your smartphone.

4.3 Smart Security Features (Subscription Required)

When integrated with an ecobee Smart Security subscription, your Smart Sensors can detect unexpected motion, providing an additional layer of home security.

• Motion Detection: Sensors detect movement when your Smart Security system is armed.
• Real-time Alerts: Receive instant notifications on the ecobee app if motion is detected while you are away.
• Arm/Disarm Assistant: Reminders to arm your home when leaving and disarm upon return.

Image: Receive activity alerts on your ecobee app when motion is detected with Smart Security.

Image: Smart Security features enhance the functionality of your Smart Sensors.

5. Maintenance

5.1 Battery Replacement

Each Smart Sensor is powered by a single coin-cell lithium battery, designed to last up to 5 years under normal usage. When the battery level is low, you will receive a notification through the ecobee app.

1. Gently twist the back cover of the Smart Sensor to open it.
2. Remove the old coin-cell battery.
3. Insert a new CR2032 coin-cell lithium battery, ensuring the positive (+) side faces up.
4. Replace the back cover, twisting it until it clicks securely into place.

Image: Smart Sensors feature a long-lasting 5-year battery life.

5.2 Cleaning

To maintain optimal performance, periodically clean your Smart Sensor. Use a soft, dry cloth to wipe the exterior. Avoid using abrasive cleaners or solvents, as these can damage the sensor's finish or internal components.

6. Troubleshooting

If you encounter issues with your ecobee Smart Sensor, refer to the following common solutions:

• Sensor Not Connecting/Reconnecting:
  • Ensure your ecobee thermostat is online and powered.
  • Check the Smart Sensor's battery. Replace if low or depleted.
  • Bring the sensor closer to the thermostat to rule out range issues.
  • Try re-pairing the sensor through the ecobee app.
  • If power was interrupted, allow a few minutes for the sensor to attempt reconnection automatically.
• Inaccurate Temperature Readings:
  • Verify sensor placement. Ensure it is not in direct sunlight, near vents, or other heat/cold sources.
  • Allow up to 24 hours for the sensor to acclimate to its environment and provide stable readings.
  • Compare readings with a reliable thermometer placed in the same location.
• Occupancy Not Detected:
  • Ensure the sensor's view is not obstructed by furniture, plants, or other objects.
  • Confirm the sensor is placed at the recommended height (at least 5 feet from the floor).
  • Check the sensor's settings in the ecobee app to ensure occupancy detection is enabled for the desired comfort profile.

7. Specifications

8. Warranty Information

The ecobee Smart Sensor 2-Pack is covered by a 3-Year Limited Warranty. This warranty covers defects in materials and workmanship under normal use. For full details regarding warranty terms, conditions, and how to make a claim, please refer to the official ecobee website or contact customer support.

9. Customer Support

For further assistance, technical support, or to provide feedback, please visit the official ecobee support website or contact their customer service team. You can typically find contact information and FAQs on the ecobee website:

Visit ecobee Support