1. Product Overview
The Ember Temperature Control Smart Mug 2 is designed to keep your hot beverages at your ideal drinking temperature for extended periods. With its advanced technology, you can enjoy every sip of your coffee or tea at the perfect warmth, whether you're at home or on the go. This smart mug combines innovative features with a sleek design to enhance your daily routine.

Figure 1: Ember Temperature Control Smart Mug 2 with Charging Coaster.
2. Setup Guide
2.1 Unboxing and Initial Charge
Upon unboxing your Ember Smart Mug 2, ensure all components are present: the mug, the redesigned charging coaster, and the power cable. Before first use, fully charge your mug by placing it on the coaster connected to a power outlet. The LED light on the mug will indicate charging status.

Figure 2: What's included in the Ember Mug 2 package.
2.2 App Installation and Pairing
For full functionality, download the Ember app from your device's app store. Once installed, open the app and follow the on-screen instructions to pair your mug via Bluetooth. This allows you to set precise temperatures, customize LED colors, and access additional features.

Figure 3: Ember app interface for temperature control.
3. Operating Instructions
3.1 Temperature Control
The Ember Mug 2 maintains your drink's temperature between 120°F (49°C) and 145°F (63°C). You can adjust this temperature directly through the Ember app. Without the app, the mug remembers your last-used temperature (default 135°F / 57°C out of the box).

Figure 4: The process of using your Ember Mug 2.
3.2 Battery Life and Auto Sleep
The 10 oz Ember Mug 2 provides up to 80 minutes of battery life on a full charge, or it can keep your drink warm all day when placed on its redesigned charging coaster. The mug features an auto-sleep function, intelligently sensing when to turn on and off. It enters sleep mode when empty or after 2 hours of inactivity and wakes up when it senses movement or liquid.

Figure 5: Extended battery life of the Ember Mug 2.

Figure 6: Ember Mug's Auto Sleep feature.
4. Maintenance
4.1 Cleaning Instructions
The Ember Mug 2 features an updated scratch-resistant coating and is IPX7 rated, making it fully submersible up to 1 meter deep. For cleaning, hand wash the mug only. Do not place it in a dishwasher or microwave.

Figure 7: Hand washing the Ember Mug 2.
5. Troubleshooting
If your Ember Mug is not functioning as expected, consider the following:
- Mug not heating: Ensure the mug is properly seated on the charging coaster and the coaster is plugged into a working power outlet. Check the LED light for charging indication (red usually means charging, white/blue means active/ready).
- App connectivity issues: Ensure Bluetooth is enabled on your device and the mug is within range. Try restarting both the app and your mug.
- Battery life shorter than expected: Ensure the mug is fully charged before use. Using higher temperatures or frequently removing the mug from the coaster can affect battery duration.
- LED light behavior: Refer to the Ember app for detailed explanations of different LED light colors and patterns.
6. Specifications
| Feature | Detail |
|---|---|
| Brand | Ember |
| Model Number | CM191000US |
| Color | Black |
| Size | 10 oz |
| Item Weight | 1 pounds |
| Product Dimensions | 6"W x 5"H |
| Special Features | Auto Sleep, Heat Reveal Technology, App Controlled, Scratch Resistant |
| Product Care Instructions | Hand Wash Only |
| Water Resistance | IPX7 (fully submersible up to 1 meter) |
| Battery | 1 Lithium Ion battery (included) |
7. Warranty
The Ember Temperature Control Smart Mug 2 comes with a manufacturer's warranty. For specific details regarding coverage and duration, please refer to the warranty information provided with your product packaging or contact Ember customer support.
8. Support
For further assistance, technical support, or to access the full user guide, please visit the official Ember website or refer to the User Guide PDF available online: Ember Mug 2 User Guide (PDF).





