Introduction
This manual provides essential instructions for the setup, operation, maintenance, and troubleshooting of your Konica Minolta Bizhub C554e multifunction device. This device integrates copying, printing, scanning, and network fax functionalities to support various office tasks. Please read this manual thoroughly before using the device to ensure proper and safe operation.

Figure 1: Konica Minolta Bizhub C554e multifunction device. This image provides an overview of the device, showcasing its main unit, paper trays, and output tray. The control panel with a color touchscreen is visible on the right side of the main unit.
1. Setup
1.1 Unpacking and Placement
- Carefully remove the device from its packaging. Retain all packaging materials for future transport.
- Place the device on a sturdy, level surface capable of supporting its weight. Ensure adequate ventilation space around the unit.
1.2 Power Connection
- Connect the power cord securely to the device's power inlet and then to a grounded electrical outlet.
- Do not use extension cords or power strips unless specifically rated for the device's power requirements.
1.3 Network Connection
- For network functionality, connect an Ethernet cable from your network router or switch to the LAN port on the rear of the device.
- Consult your network administrator for IP address configuration if required.
1.4 Loading Paper
- Open the desired paper tray. Fan the paper stack to prevent misfeeds.
- Load paper with the print side facing up (or as indicated by the tray's guide). Adjust the paper guides to fit the paper size snugly.
- Close the paper tray. The device may prompt you to confirm the paper size and type.
1.5 Driver Installation
- Obtain the latest printer and scanner drivers from the Konica Minolta official website or the provided installation media.
- Follow the on-screen instructions to install the drivers on your computer.
2. Operating the Device
2.1 Control Panel Overview
The Konica Minolta Bizhub C554e features an intuitive color touchscreen control panel. Key functions such as Copy, Scan, Print, and Fax are accessible directly from the main screen. Navigate through menus by tapping the icons.
2.2 Copying Documents
- Place your original document face-up in the Automatic Document Feeder (ADF) or face-down on the scanner glass.
- On the control panel, select the 'Copy' function.
- Adjust settings such as quantity, color mode, duplex, and zoom as needed.
- Press the 'Start' button to begin copying.
2.3 Printing from a Computer
- From your computer, open the document you wish to print.
- Select 'Print' from the application's menu.
- Choose the Konica Minolta Bizhub C554e as your printer.
- Adjust print settings (e.g., paper size, orientation, duplex, number of copies) in the printer driver properties.
- Click 'Print'.
2.4 Scanning Documents
- Place your original document in the ADF or on the scanner glass.
- On the control panel, select the 'Scan' function.
- Choose your desired scan destination (e.g., Scan to Email, Scan to Folder, Scan to USB).
- Configure scan settings such as resolution, color mode, and file format.
- Press the 'Start' button to initiate the scan.
2.5 Network Faxing
The Bizhub C554e supports network fax capabilities. Configuration typically involves setting up fax lines and recipient addresses through the device's web interface or control panel. Refer to the detailed network fax guide for advanced setup.
3. Maintenance
3.1 Cleaning the Device
- Regularly wipe the exterior of the device with a soft, damp, lint-free cloth.
- Clean the scanner glass and ADF rollers with a mild glass cleaner applied to a cloth (never directly to the glass) to ensure clear scans.
3.2 Toner Replacement
- The device will display a warning when toner levels are low.
- Follow the on-screen instructions or the labels inside the toner compartment to replace empty toner cartridges with new, genuine Konica Minolta cartridges.
3.3 Clearing Paper Jams
- If a paper jam occurs, the control panel will display an error message indicating the location of the jam.
- Carefully open the indicated covers and gently pull out any jammed paper in the direction of the paper path. Avoid tearing the paper.
- Close all covers securely to resume operation.
4. Troubleshooting
4.1 Common Issues and Solutions
- Device Not Powering On: Ensure the power cord is securely connected to both the device and a working electrical outlet.
- Paper Jams: Refer to Section 3.3 for instructions on clearing paper jams. Ensure paper is loaded correctly and not creased.
- Poor Print Quality: Check toner levels. Perform a print head cleaning or calibration from the device's maintenance menu. Ensure you are using appropriate paper for your print settings.
- Network Connectivity Issues: Verify the Ethernet cable connection. Check network settings on the device and your computer. Restart the device and your network router.
4.2 Error Codes
If an error code appears on the control panel, note the code and consult the comprehensive service manual or contact technical support for specific guidance. Many error codes indicate specific issues that require professional attention.
5. Specifications
| Feature | Detail |
|---|---|
| Manufacturer | Konica Minolta |
| Model | Bizhub C554e |
| Functions | Copier, Printer, Scanner, Network Fax |
| Duplex Printing | Automatic |
| UPC | 647213808759 |
| ASIN | B07NJBTYMH |
| Date First Available | February 9, 2019 |
6. Warranty and Support
6.1 Warranty Information
This Konica Minolta Bizhub C554e device comes with a 90-day limited warranty. Please refer to the warranty documentation provided with your purchase for full terms and conditions.
6.2 Technical Support
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact the seller or an authorized Konica Minolta service provider. Have your device model and serial number ready when contacting support.





