1. Introduction
Thank you for choosing the TooQ TQR-210W External DNIe Card Reader. This device is designed to provide secure and convenient access to your electronic identification (DNIe) card and other smart cards. It is ideal for online government services, secure banking, digital signatures, and other applications requiring smart card authentication. Please read this manual carefully before using the device to ensure proper setup and operation.
2. Product Overview
The TooQ TQR-210W is a compact and portable external card reader. It features a sleek white design and connects to your computer via a USB interface. The device includes a slot for inserting smart cards, typically identified by a gold-colored chip.
Figure 2.1: Front and side view of the TooQ TQR-210W DNIe Card Reader. This image shows the compact white design of the card reader, with the DNIe logo and TooQ branding visible on the top surface. A slot for card insertion is present at the bottom front, and a side profile view highlights its slim form factor.
Figure 2.2: Angled view of the TooQ TQR-210W DNIe Card Reader. This perspective provides a clearer look at the card insertion slot and the overall dimensions of the device, emphasizing its low profile.
Figure 2.3: Top-down angled view of the TooQ TQR-210W DNIe Card Reader. This image highlights the top surface with the DNIe electronic chip icon and TooQ logo, along with the card slot at the front.
Figure 2.4: TooQ TQR-210W DNIe Card Reader in retail packaging. The packaging clearly displays the product model TQR-210W, "Smart Card Reader Series," and "USB 2.0" compatibility, along with the TooQ and DNIe branding.
3. Setup
- Unpack the Device: Carefully remove the TooQ TQR-210W card reader from its packaging.
- Connect to Computer: Plug the USB cable of the card reader into an available USB port on your computer. The device is USB 2.0 compatible.
- Driver Installation:
- For most modern operating systems (Windows 10/11, macOS, Linux), the device should be recognized automatically as a standard smart card reader, and drivers will be installed by the system.
- If automatic installation fails or for specific DNIe functionalities, you may need to download and install the official DNIe software and drivers from the relevant government website (e.g., www.dnielectronico.es for Spanish DNIe).
- Verify Installation: After connecting, check your computer's Device Manager (Windows) or System Information (macOS) to confirm that the smart card reader is listed and functioning correctly.
4. Operating Instructions
- Prepare Your Smart Card: Ensure your DNIe or other smart card is clean and free of debris. Locate the gold-colored chip on the card.
- Insert the Card: Gently insert the smart card into the slot on the TooQ TQR-210W reader with the chip facing upwards (or as indicated by the reader's design, usually chip-first). Push the card in until it is fully seated. Do not force the card.
- Access Applications: Open the application or website that requires smart card authentication (e.g., online banking portal, digital signature software, government e-services).
- Follow On-Screen Prompts: The application will typically prompt you to enter your PIN or password associated with the smart card.
- Remove the Card: Once your transaction or session is complete, safely remove the smart card from the reader. It is recommended to close any applications using the card before removal.
Note: The data transfer rate for this device is up to 480 Megabits per second (Mbps), ensuring efficient communication with your smart card.
5. Maintenance
- Cleaning:
- To clean the exterior of the card reader, use a soft, dry, lint-free cloth.
- Do not use liquid cleaners, aerosols, or abrasive solvents, as these may damage the device.
- Avoid getting moisture into any openings.
- Storage: When not in use, store the card reader in a cool, dry place, away from direct sunlight and extreme temperatures.
- Handling: Handle the device with care. Avoid dropping it or subjecting it to strong impacts.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not recognized by computer. |
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| Smart card not reading. |
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| PIN/Password not accepted. |
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7. Specifications
- Brand: TooQ
- Model: TQR-210W
- Interface: USB (USB 2.0 compatible)
- Data Transfer Rate: Up to 480 Mbps
- Color: White
- Power Source: USB Bus Powered (No external power required)
- Compatibility: DNIe (Electronic ID cards), various smart cards (PC/SC compliant)
- Operating System Support: Windows, macOS, Linux (driver dependent)
8. Warranty and Support
For warranty information, please refer to the warranty card included with your product or visit the official TooQ website. Support for DNIe specific functionalities and software should be sought from the official DNIe portal or your local government's electronic identification service provider.
If you experience issues not covered in this manual, please contact your retailer or the TooQ customer support for assistance. Keep your purchase receipt as proof of purchase for warranty claims.
