1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your HP EX950 M.2 NVMe Solid State Drive. Designed for high performance and reliability, this SSD is an ideal upgrade for enhancing the speed and storage capacity of compatible desktop PCs, laptops, and netbooks. Please read this manual thoroughly before installation to ensure proper setup and optimal performance.
2. Product Overview
The HP EX950 M.2 NVMe SSD is a high-speed internal storage solution utilizing the M.2 2280 form factor. It features an HP controller with 8 flash memory channels, supporting PCIe 3.1 x4 and NVMe 1.3 protocols. This combination delivers exceptional sequential read/write speeds, significantly improving system responsiveness and data transfer rates.
Key features include:
- M.2 2280 form factor for compact integration.
- HP controller with 8 flash memory channels.
- PCIe 3.1 x4 interface and NVMe 1.3 support for high bandwidth.
- Sequential read speeds up to 3,500 Mbps and write speeds up to 2,900 Mbps.
- High reliability with an MTBF (Mean Time Between Failures) of 2 million hours.
- Enhanced endurance with a TBW (Total Bytes Written) rating of up to 1400 TBW.
- Advanced LDPC (Low-Density Parity-Check) error correction for data integrity.
- Full compatibility with Windows PCs and ideal for HP systems.
Product Views
Figure 2.1: Top view of the HP EX950 M.2 NVMe SSD, highlighting the product label with key specifications and certifications.
Figure 2.2: Angled view of the HP EX950 M.2 NVMe SSD, illustrating its compact M.2 form factor.
Figure 2.3: Bottom view of the HP EX950 M.2 NVMe SSD, showing the internal components.
Figure 2.4: Retail packaging and included components for the HP EX950 M.2 NVMe SSD.
3. Specifications
| Model | 5MS24AA#ABC |
| Digital Storage Capacity | 2 TB |
| Hard Disk Interface | NVMe |
| Hard Disk Form Factor | M.2 2280 |
| Connectivity Technology | eSATA (Note: Primary interface is NVMe via PCIe) |
| Hardware Platform | PC, Mac, Linux |
| Compatible Devices | Desktop, PC, Computer, Laptop, Netbook |
| Item Weight | 0.19 ounces |
| Product Dimensions (LxWxH) | 3.15 x 0.87 x 0.15 inches |
| Manufacturer | HP |
4. Setup and Installation
Installing the HP EX950 M.2 NVMe SSD requires opening your computer case. It is recommended to consult your computer's motherboard or laptop's service manual for specific M.2 slot locations and installation procedures. Always ensure your system is powered off and unplugged before beginning installation.
Safety Precautions:
- Always wear an anti-static wrist strap or frequently touch a grounded metal object (like the computer case) to discharge static electricity before handling components.
- Ensure the computer is completely powered off and disconnected from the power outlet.
- Handle the SSD by its edges to avoid touching the gold connectors or components.
Installation Steps:
- Prepare Your System: Power down your computer and unplug all cables. Open the computer case to access the motherboard or the designated M.2 slot in your laptop.
- Locate M.2 Slot: Identify an available M.2 slot on your motherboard. These slots are typically labeled "M.2" or "PCIe NVMe" and may have a small screw stand-off nearby.
- Insert the SSD: Gently align the notch on the HP EX950 SSD with the key in the M.2 slot. Insert the SSD at a slight angle (approximately 30 degrees) into the slot. It should slide in smoothly. Do not force it.
- Secure the SSD: Once fully seated, push the SSD down towards the motherboard. Secure it with the small screw provided with your motherboard or the SSD itself (if included).
- Close Case and Power On: Close your computer case, reconnect all cables, and power on your system.
- Initialize and Format (New Installation): For a new SSD, you will need to initialize it in Disk Management (Windows) or Disk Utility (macOS/Linux) and then format it before use.
- Migrate OS (Upgrade): If you are replacing an existing drive, you may use disk cloning software to migrate your operating system and data to the new SSD. Ensure your BIOS/UEFI settings are configured to boot from the new SSD.
5. Operating the SSD
Once installed and configured, the HP EX950 M.2 NVMe SSD operates as a standard storage device within your computer. Its high-speed capabilities will significantly reduce boot times, application loading times, and file transfer speeds compared to traditional hard disk drives (HDDs).
The SSD is compatible with various operating systems including Windows, macOS, and Linux. For optimal performance, ensure your operating system and motherboard drivers are up-to-date, especially the NVMe drivers.
6. Maintenance
Solid State Drives require less maintenance than traditional HDDs, but a few practices can help ensure longevity and sustained performance:
- Enable TRIM: Ensure TRIM is enabled in your operating system. TRIM helps the SSD manage data more efficiently, preventing performance degradation over time. Most modern operating systems enable TRIM by default for SSDs.
- Avoid Defragmentation: Do not defragment an SSD. Defragmentation is designed for HDDs and can reduce the lifespan of an SSD by causing unnecessary write cycles.
- Firmware Updates: Periodically check the HP or Monoprice support website for firmware updates for your SSD. Firmware updates can improve performance, stability, and compatibility.
- Maintain Free Space: While not strictly necessary, keeping some free space on your SSD (e.g., 10-15%) can help maintain optimal performance, as it provides room for wear leveling and garbage collection processes.
7. Troubleshooting
If you encounter issues with your HP EX950 M.2 NVMe SSD, consider the following troubleshooting steps:
SSD Not Detected:
- Check Physical Connection: Ensure the SSD is fully seated in the M.2 slot and the retaining screw is properly tightened.
- BIOS/UEFI Settings: Enter your system's BIOS/UEFI setup. Verify that the M.2 slot is enabled and configured for NVMe (PCIe) mode. Some motherboards may require specific settings or disable SATA ports when M.2 is in use.
- Driver Installation: Ensure your operating system has the necessary NVMe drivers. For Windows, these are usually built-in, but motherboard-specific drivers might be available.
- Disk Management (Windows): If detected by the system but not visible in File Explorer, check Disk Management. The drive may need to be initialized and formatted.
Slow Performance:
- TRIM Status: Verify that TRIM is enabled for the SSD.
- Firmware: Ensure your SSD has the latest firmware.
- PCIe Lane Configuration: Confirm that your M.2 slot is operating at its full PCIe x4 speed. Check your motherboard manual for potential lane sharing with other components.
- Overheating: While less common for M.2 SSDs without heavy loads, excessive heat can cause thermal throttling. Ensure adequate airflow in your system.
If issues persist, consider contacting technical support as detailed in the Warranty and Support section.
8. Warranty and Support
The HP EX950 M.2 NVMe SSD typically comes with a 5-year limited warranty. Please retain your proof of purchase for warranty claims. The warranty covers defects in materials and workmanship under normal use.
For technical support, warranty claims, or further assistance, please refer to the official support channels of Monoprice or HP, depending on your region and purchase agreement. Contact information can usually be found on their respective official websites.
Important Note: Not intended for use in HP workstations, as specified by the manufacturer.
9. What's in the Box
The retail package for the HP EX950 M.2 NVMe SSD typically includes:
- HP EX950 M.2 NVMe Solid State Drive
- Quick Start Guide / Warranty Statement (may vary by region)
