1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Ice-O-Matic CIM0836HA Elevation Series Air Cooled Half Cube Ice Machine. Please read this manual thoroughly before installing or operating the unit. Proper adherence to these instructions will ensure optimal performance and extend the lifespan of your ice machine.

Image 1.1: The Ice-O-Matic CIM0836HA Elevation Series Air Cooled Half Cube Ice Machine. This image displays the front view of the commercial ice machine, highlighting its compact design suitable for various food service environments.
2. Safety Information
Your safety and the safety of others are paramount. This section outlines important safety precautions. Always follow these guidelines to prevent injury or damage to the equipment.
- Electrical Hazard: Ensure the unit is properly grounded. Disconnect power before performing any service or maintenance. The unit requires a 208-230V/60Hz/1-ph electrical supply.
- Refrigerant: This unit uses R410a refrigerant. Only qualified personnel should handle refrigerant. Do not vent refrigerant into the atmosphere.
- Installation: Installation must be performed by a qualified technician in accordance with all local and national codes.
- Moving Parts: Keep hands and clothing clear of moving parts during operation.
- Hot Surfaces: The condenser coil and other components can become hot during operation. Avoid contact.
- Water Quality: Use potable water only. Install a water filter to ensure optimal ice quality and machine longevity.
3. Setup and Installation
Proper installation is critical for the performance and longevity of your ice machine. Consult a qualified technician for installation.
3.1 Unpacking
- Carefully remove the unit from its packaging.
- Inspect the machine for any shipping damage. Report any damage immediately to the carrier and your supplier.
- Retain packaging materials for future transport if needed.
3.2 Location Requirements
- Ventilation: As an air-cooled unit, ensure adequate airflow around the machine. Do not block air intake or exhaust vents. The unit features dual exhaust discharges from both the side and top.
- Clearance: Maintain minimum clearances as specified in the full installation guide (not included in this manual).
- Ambient Temperature: Operate the machine in an ambient temperature range of 50°F to 100°F (10°C to 38°C).
- Level Surface: Place the machine on a sturdy, level surface capable of supporting its weight (220 lbs) plus the weight of a full ice bin.
3.3 Electrical Connection
- Connect the unit to a dedicated 208-230V/60Hz/1-ph electrical circuit.
- Ensure the circuit is protected by a properly sized fuse or circuit breaker.
- All electrical connections must comply with local and national electrical codes.
3.4 Water Connection and Drain
- Connect the machine to a potable cold water supply with adequate pressure.
- Install an external water filter system to protect the machine and improve ice quality.
- Ensure proper drainage for melted ice and wastewater. The drain line must have a continuous downward slope and be properly vented.
3.5 Initial Cleaning
- Before first use, clean and sanitize the ice machine and ice storage bin according to the maintenance instructions provided in Section 5.
4. Operating Instructions
Once properly installed and cleaned, your Ice-O-Matic CIM0836HA is ready for operation.
4.1 Starting the Machine
- Ensure all water and electrical connections are secure and the water supply valve is open.
- Turn on the main power switch for the ice machine.
- The machine will initiate a self-check and then begin the ice production cycle automatically.
4.2 Ice Production Cycle
- Water flows over the evaporator plate, where it freezes into half-size ice cubes.
- Once the ice reaches the desired thickness, the machine enters a harvest cycle, releasing the ice into the storage bin below.
- The machine will continue to produce ice until the bin is full, at which point a sensor will pause production. Production will resume automatically as ice is removed from the bin.
4.3 Stopping the Machine
- To temporarily stop ice production, turn off the main power switch.
- For extended shutdown or maintenance, turn off the power switch and close the water supply valve.
5. Maintenance
Regular maintenance is essential for efficient operation, hygiene, and to prolong the life of your Ice-O-Matic CIM0836HA ice machine. Always disconnect power and shut off the water supply before performing any maintenance.
5.1 Daily/Weekly Maintenance
- Wipe down the exterior surfaces with a clean, damp cloth and mild soap.
- Ensure the ice scoop is clean and stored hygienically.
5.2 Monthly/Quarterly Maintenance
- Clean Condenser Coil: For air-cooled models, the condenser coil can accumulate dust and debris, reducing efficiency. Use a brush or vacuum cleaner to gently remove buildup from the fins.
- Check Water Filter: Inspect and replace the external water filter cartridge as recommended by the filter manufacturer or at least every 3-6 months, depending on water quality and usage.
5.3 Semi-Annual/Annual Professional Service
- Descaling and Sanitizing: The internal water system and ice-making components should be professionally descaled and sanitized to prevent mineral buildup and bacterial growth. This is crucial for maintaining ice quality and machine performance.
- System Check: A qualified service technician should inspect the refrigerant levels, electrical connections, and overall system operation.
Note: This machine is NSF certified, indicating it meets strict standards for public health protection. Regular cleaning and sanitizing are vital to maintain this standard.
6. Troubleshooting
Before contacting service, review the following common issues and solutions. Always disconnect power before inspecting the machine.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not start | No power; tripped circuit breaker; unit switch off | Check power supply, reset breaker, turn unit switch on. |
| No ice production | No water supply; clogged water filter; dirty condenser coil; high ambient temperature | Ensure water valve is open, replace filter, clean condenser, ensure proper ventilation. |
| Low ice production | Dirty condenser coil; low water pressure; high ambient temperature; mineral buildup on evaporator | Clean condenser, check water supply, improve ventilation, schedule professional descaling. |
| Unusual noise | Loose components; fan motor issue; compressor issue | Inspect for loose parts. If noise persists, contact a qualified technician. |
| Water leaks | Loose water connections; clogged drain line; damaged water line | Check all connections, clear drain line, inspect for damage. |
If the problem persists after attempting these solutions, contact a qualified service technician.
7. Specifications
Technical details for the Ice-O-Matic CIM0836HA Elevation Series Ice Machine.
- Model: CIM0836HA
- Brand: Ice-O-Matic
- Ice Production Capacity: Up to 896 lbs (406 kg) per 24 hours
- Ice Type: Half-size cubes
- Cooling Type: Air-cooled
- Dimensions (H x W x D): 27 in x 30 1/2 in x 24 1/4 in (68.6 cm x 77.5 cm x 61.6 cm)
- Electrical Requirements: 208-230V/60Hz/1-ph
- Refrigerant: R410a
- Item Weight: 220 lbs (100 kg)
- Material: Acrylonitrile Butadiene Styrene, Plastic
- Certifications: NSF
- Energy Efficiency: Exceeds new 2018 DOE regulations, up to 20% more energy efficient than other models.
8. Warranty Information
Ice-O-Matic provides the following warranty for the CIM0836HA model:
- Parts and Labor: 3-year warranty.
- Evaporator and Compressor: 5-year warranty.
This warranty is subject to the terms and conditions outlined in the official warranty document provided with your purchase. Keep your proof of purchase for warranty claims.
9. Customer Support
For technical assistance, service, or warranty inquiries, please contact your authorized Ice-O-Matic dealer or a qualified service technician. Ensure you have your model number (CIM0836HA) and serial number available when contacting support.





