1. Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your KOQICALL Q12+O3-N 1+2 Number Calling System. Please read this manual thoroughly before using the product to ensure proper function and longevity.
2. Safety Information
- Keep the device away from water and high humidity environments.
- Do not attempt to disassemble or repair the device yourself. Refer to qualified personnel for service.
- Use only the provided power adapter to prevent damage.
- Ensure proper ventilation around the display unit.
- Keep out of reach of children.
3. Package Contents and Product Overview
3.1 Package Contents
The KOQICALL Q12+O3-N 1+2 system typically includes the following components:
- 1x Number Display Unit
- 2x Wireless Call Buttons
- 1x Remote Control
- 1x Power Adapter
- 1x CR2 Battery (pre-installed in remote)
3.2 Product Overview
The system consists of a main display unit, wireless call buttons, and a remote control for comprehensive management.
Figure 3.2.1: Main components of the KOQICALL Q12+O3-N 1+2 Number Calling System, including the display unit, two 'NEXT' call buttons, and the remote control.
Figure 3.2.2: Detailed dimensions of the display unit (11.4in x 6.1in), call button (2.36in diameter), and remote control (4.7in length).
4. Setup
4.1 Power Connection
- Connect the provided power adapter to the DC input port on the display unit.
- Plug the power adapter into a standard electrical outlet. The display unit will power on automatically.
4.2 Placement
The display unit can be placed on a desktop or mounted on a wall.
- Desktop Placement: Use the integrated stand on the back of the unit.
- Wall Mounting: Utilize the mounting holes on the back of the unit with appropriate screws (not included).
Figure 4.2.1: Options for placing the display unit: on a table using its stand or mounted on a wall.
4.3 Screen Protector Removal
A protective film is applied to the display screen. Gently peel off the screen protector before first use for optimal clarity.
Figure 4.3.1: Removing the screen protector from the display unit.
5. Operating Instructions
5.1 Basic Calling with NEXT Button
To call the next number in sequence, press the NEXT button on the wireless call button or the remote control. The system will increment the number and announce it.
Figure 5.1.1: Demonstrates the sequential calling function using the 'NEXT' button. The default sequence is 00-99.
Video 5.1.1: This video demonstrates the basic operation of the KOQICALL Now Serving System using the NEXT button to call sequential numbers.
5.2 Remote Control Functions
The remote control provides advanced functionalities for managing the calling system.
Figure 5.2.1: Overview of the remote control buttons and their primary functions.
5.2.1 Pause, Turn On/Off
- Pause: Press the green power button once to pause the system. The display will show "PAUSE".
- Turn Off: Press the green power button cumulatively 5 times. The display will show "BYE" and turn off.
- Turn On: Press the green power button directly. The display will show "HELLO" and turn on.
Video 5.2.1: This video demonstrates the remote control functions for pausing, turning on, and turning off the display unit.
5.2.2 Return to Zero (Reset)
To reset the current number back to the start number (default 00), press the RESET/ENT button on the remote control three times consecutively. The display will show "RESET" and then return to the start number.
Video 5.2.2: This video illustrates how to quickly return the queue number to zero (or the set start number) using the remote control.
5.2.3 Call Next, Last, or Recall Number
- Call Next: Press the NEXT button to advance to the next number.
- Call Last: Press the LAST button to display the previously called number.
- Recall Current: Press the RECALL button to re-announce the currently displayed number.
5.2.4 Quick Call Specific Number
To call a specific number temporarily, use the number pad on the remote control to enter the desired number (00-99), then press the NEXT button. This will display and announce the entered number.
5.2.5 Adjust Volume
Use the UP and DOWN arrow keys on the remote control to adjust the volume of the announcements. The volume level (0-20) will be displayed temporarily.
Figure 5.2.2: Volume adjustment controls and audio output port on the display unit.
5.2.6 Set Start and End Numbers
The system allows customization of the number range (default 00-99). To set a custom range (e.g., 10 to 50):
- While in standby mode, use the number pad on the remote to enter your desired start number (e.g., 10).
- Press RESET/ENT to confirm.
- Repeat for the end number (e.g., 50).
- The system will now cycle numbers within your defined range.
5.2.7 Change Standby Display Mode
The display unit has three standby modes: default (three dashes), blank, and a single red dot. To change the standby mode:
- Press and hold the SET key on the display unit until "F1" appears.
- Use the UP and DOWN keys to navigate to "F0".
- Press the SET key to confirm, then "E0" will appear.
- Press the SET key again. The display will show the current standby mode.
- Use the UP and DOWN keys to cycle through the modes (three dashes, blank, single red dot).
- Press the RETURN key to exit and save the setting.
Video 5.2.3: This video demonstrates how to change the content displayed on the standby page of the number calling system.
5.3 Power-off Memory
The system features a power-off memory function. When enabled, the last called number is automatically stored. Upon reconnection of power, the system will resume calling from "last number + 1".
6. Maintenance
6.1 Cleaning
Wipe the display unit and call buttons with a soft, dry cloth. Do not use abrasive cleaners or solvents.
6.2 Battery Replacement
The remote control uses one CR2 battery. If the remote control's range or responsiveness decreases, replace the battery with a new CR2 battery.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Display unit does not power on. | Power adapter not connected or faulty; power outlet not working. | Ensure power adapter is securely connected and plugged into a working outlet. Test with another outlet if possible. |
| Call buttons or remote control not responding. | Low battery in remote control; out of range; interference. | Replace the CR2 battery in the remote control. Ensure devices are within the 5-6 meter operating range. Minimize obstructions. |
| Numbers not resetting to 00 (or start number). | Incorrect reset procedure; start number set incorrectly. | Follow the "Return to Zero" instructions (Section 5.2.2). Verify the start number setting (Section 5.2.6). |
| Difficulty navigating settings menus. | Unfamiliarity with menu structure; short timeout period. | Refer to Section 5.2.7 for detailed instructions on changing standby display mode, which uses a similar menu navigation. Practice navigating quickly. |
| Display shows unexpected characters or behavior. | Temporary glitch; power fluctuation. | Unplug the unit, wait 10 seconds, then plug it back in to perform a soft reset. |
8. Specifications
- Brand: KOQICALL
- Model: Q12+O3-N 1+2
- Display Dimensions: 11.42 x 6.1 x 0.01 inches
- Item Weight: 1.8 pounds
- Color: Black with Red LED
- Material Type: Plastic
- Mounting Type: Tabletop, Wall Mount
- Light Type: LED
- Remote Control Battery: 1 CR2 battery (included)
- Operating Range (Remote): Within 5-6 meters from the display
- Operating Range (Call Buttons): Up to 100-150m outdoors (no obstacles), 30-50m indoors
9. Warranty Information
This product comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or contact KOQICALL customer support for specific details regarding warranty coverage and terms.
10. Customer Support
For any questions, technical assistance, or support regarding your KOQICALL Q12+O3-N 1+2 Number Calling System, please contact KOQICALL customer service. Contact details can typically be found on the product packaging or the official KOQICALL website.