1. Introduction
This manual provides essential information for the safe and efficient operation of your new MEDION MD37378 washing machine. Please read it thoroughly before installation and first use, and keep it for future reference.
2. Safety Information
General Safety:
- Ensure the appliance is properly earthed.
- Do not allow children to play with the appliance.
- Keep packaging materials out of reach of children.
- Do not touch the plug with wet hands.
- Unplug the appliance before cleaning or maintenance.
- Do not open the detergent drawer during operation.
- Do not force the door open during a cycle.
Electrical Safety:
- Connect the appliance to a grounded power outlet with the correct voltage (230 VAC).
- Do not use extension cords or multiple adapters.
- If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
Water Safety:
- Ensure water inlet and drain hoses are securely connected to prevent leaks.
- The appliance is equipped with an Aqua Stop system for added safety against water leaks.
3. Product Overview
The MEDION MD37378 is a 7 kg capacity washing machine designed for efficient and thorough cleaning of your laundry. It features 16 wash programs, a maximum spin speed of 1400 RPM, an LED display, Aqua Stop functionality, and a delay start option.

Figure 3.1: Front view of the MEDION MD37378 washing machine, showing the control panel, detergent drawer, and drum door.
Key Features:
- Capacity: 7 kg for standard household laundry needs.
- Programs: 16 diverse wash programs for various fabric types and soil levels.
- Spin Speed: Up to 1400 revolutions per minute (RPM) for effective water extraction.
- Display: Intuitive LED display for program selection and status monitoring.
- Aqua Stop: Integrated safety feature to prevent water leaks.
- Delay Start: Allows scheduling wash cycles for convenience.
- Drum Cleaning Function: Helps maintain the cleanliness and hygiene of the washing machine drum.
- Child Lock: Prevents accidental changes to settings during operation.
- Adjustable Feet: For stable installation on uneven surfaces.
4. Installation and Setup
4.1 Unpacking
- Carefully remove all packaging materials.
- Inspect the appliance for any damage incurred during transport. Report any damage immediately to your retailer.
4.2 Removing Transport Bolts
Before using the washing machine, it is crucial to remove the transport bolts located at the rear of the appliance. These bolts secure the drum during transit and must be removed to prevent damage during operation.
- Locate the transport bolts on the back panel.
- Unscrew and remove all bolts.
- Insert the provided plastic caps into the holes.

Figure 4.1: Rear view of the washing machine, indicating the location of water hoses and where transport bolts are typically found.
4.3 Water Connection
- Connect the water inlet hose (with mechanical Aqua Stop) to a cold water tap. Ensure a tight seal.
- The drain hose is pre-mounted. Position it securely into a drain pipe or sink, ensuring it is not kinked or blocked.
4.4 Leveling the Appliance
Use the adjustable feet to ensure the washing machine is perfectly level. A level appliance reduces vibration and noise during operation.
- Adjust the feet by turning them clockwise or counter-clockwise.
- Use a spirit level to check for perfect horizontal alignment.
- Tighten the lock nuts on the feet to secure them in position.
5. Operating Instructions
5.1 Loading Laundry
Open the door and load laundry into the drum. Do not overload the machine; ensure there is enough space for clothes to tumble freely.

Figure 5.1: The washing machine door is open, ready for loading laundry.
5.2 Adding Detergent
Pull out the detergent drawer and add the appropriate amount of detergent and fabric softener to the designated compartments. Refer to detergent packaging for dosage recommendations.
5.3 Selecting a Program
Turn the program selector knob to choose one of the 16 available wash programs. The LED display will show the default settings for the selected program.
5.4 Adjusting Settings
Use the control panel buttons to adjust settings such as temperature, spin speed, and delay start, if desired. The LED display will update to reflect your selections.
5.5 Starting the Wash Cycle
Press the Start/Pause button to begin the wash cycle. The machine will automatically lock the door.
5.6 Child Lock Function
To activate the child lock, press and hold the designated buttons (refer to the control panel diagram in your full manual) for a few seconds. This prevents accidental changes to settings by children.
6. Maintenance and Cleaning
6.1 Drum Cleaning
Regularly use the drum cleaning function to remove detergent residue and prevent odors. Consult your full manual for specific instructions on activating this program.

Figure 6.1: Interior view of the washing machine drum, highlighting its design for effective cleaning.
6.2 Cleaning the Detergent Drawer
Remove the detergent drawer and rinse it under running water to clear any accumulated detergent or softener residue. Clean the drawer housing as well.
6.3 Cleaning the Door Seal
Wipe the rubber door seal after each wash to prevent mold and mildew buildup. Ensure no small items are trapped in the seal.
6.4 Cleaning the Drain Filter
Periodically clean the drain filter, usually located at the bottom front of the machine, to remove lint and foreign objects. Refer to your full manual for detailed steps to access and clean the filter.
7. Troubleshooting
Before contacting customer service, please check the following common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not start | Power cord not plugged in; door not closed properly; program not selected; Start/Pause button not pressed. | Check power connection; ensure door is firmly closed; select a program; press Start/Pause. |
| No water intake | Water tap closed; inlet hose kinked or blocked; water pressure too low. | Open water tap; straighten hose; check water supply. |
| Water not draining | Drain hose kinked or blocked; drain filter clogged. | Straighten drain hose; clean drain filter. |
| Excessive vibration/noise | Transport bolts not removed; appliance not level; uneven load. | Remove transport bolts; adjust feet to level machine; redistribute laundry in drum. |
| Error code on display | Specific malfunction. | Refer to the full user manual for a list of error codes and their solutions. |
8. Technical Specifications
| Specification | Value |
|---|---|
| Brand | MEDION |
| Model Number | MD37378 |
| Capacity | 7 Kilogram |
| Product Dimensions (D x W x H) | 52 x 59.5 x 85 cm |
| Weight | 57 Kilogram |
| Voltage | 230 Volt AC |
| Wattage | 2000.00 W |
| Noise Level (Wash) | 50 Decibels |
| Noise Level (Spin) | 78 Decibels |
| Special Features | Child Lock, Adjustable Feet |
| Installation Method | Freestanding |
| Control Type | Push Button |

Figure 8.1: Energy efficiency label for the MEDION MD37378, indicating A+++ rating and other consumption details.
9. Warranty and Customer Support
For warranty information, service requests, or technical support, please refer to the warranty card included with your product or visit the official MEDION website. Keep your proof of purchase for warranty claims.
MEDION Contact Information:
- Website: www.medion.com (Please check for local support contact details)





