1. Introduction
This manual provides essential instructions for the safe and efficient operation, setup, and maintenance of your Konica Minolta Bizhub 224e multifunction device. The Bizhub 224e is designed to perform black/white copying, printing, and scanning functions, featuring a dual scan document feeder and two paper trays, supporting paper sizes up to 12 x 18 inches.
Please read this manual thoroughly before using the device and keep it in a safe place for future reference.
2. Safety Information
Observe the following safety precautions to prevent injury or damage to the device.
- Power Supply: Connect the device only to a grounded power outlet with the specified voltage. Do not overload power outlets.
- Placement: Place the device on a stable, level surface. Ensure adequate ventilation around the unit. Avoid locations with excessive dust, humidity, or direct sunlight.
- Handling: Do not attempt to disassemble or modify the device. Refer all servicing to qualified personnel.
- Moving the Device: When moving the device, ensure all trays are closed and secure. Use appropriate lifting techniques or equipment due to its weight.
- Children: Keep the device out of reach of children.
3. Package Contents
Verify that all items are present in the package:
- Konica Minolta Bizhub 224e Main Unit
- Power Cable
- User Manual (this document)
- Software/Driver CD (if included)
- Cabinet (if ordered as part of the configuration)
4. Setup
4.1 Unpacking and Placement
- Carefully remove the device from its packaging. Retain all packaging materials for potential future transport.
- Place the Bizhub 224e on a sturdy, level surface capable of supporting its weight. Ensure there is sufficient space around the device for ventilation and access to trays and connections.
- Remove all protective tapes and packing materials from the exterior and interior of the device, including paper trays and the document feeder.

Image 1: Front view of the Konica Minolta Bizhub 224e, showing the main unit with document feeder, control panel, and two paper trays with an optional cabinet base.
4.2 Power Connection
- Connect the power cable to the power inlet on the rear of the device.
- Plug the other end of the power cable into a grounded electrical outlet.
- Press the main power switch, usually located on the side or rear of the device, to turn it on. The control panel will illuminate.
4.3 Paper Loading
The Bizhub 224e features two universal paper trays. Refer to the labels inside the trays for supported paper sizes and types.
- Pull out the desired paper tray until it stops.
- Adjust the paper guides to match the size of the paper you are loading.
- Load the paper stack with the print side facing up (or as indicated by the tray diagram). Do not overfill the tray beyond the maximum fill line.
- Gently push the paper tray back into the device until it clicks into place.
- If prompted on the control panel, confirm the loaded paper size and type.
4.4 Network and USB Connection
The Bizhub 224e supports Ethernet and USB connectivity.
- Ethernet (Recommended for Network Use): Connect an Ethernet cable from the device's LAN port to your network router or switch. Configure network settings via the control panel or web interface if necessary.
- USB (Direct Connection): Connect a USB cable from the device's USB port to your computer's USB port.
4.5 Driver Installation
Install the necessary printer and scanner drivers on your computer.
- Insert the provided Software/Driver CD into your computer's CD-ROM drive, or download the latest drivers from the Konica Minolta official website (www.konicaminolta.com).
- Follow the on-screen instructions to complete the driver installation.
- For network connections, ensure your computer can detect the device on the network.
5. Operating Instructions
5.1 Control Panel Overview
The Bizhub 224e features an intuitive touch-screen control panel for accessing various functions and settings. Familiarize yourself with the main menu options for Copy, Scan, Print, and System Settings.
5.2 Basic Copying
- Place your original document face up in the Automatic Document Feeder (ADF) or face down on the scanner glass.
- On the control panel, select the Copy function.
- Adjust settings such as quantity, zoom, paper selection, and duplexing as needed.
- Press the Start button to begin copying.
5.3 Printing from a Computer
- Open the document you wish to print on your computer.
- Select Print from the application's menu (e.g., File > Print).
- Choose the Konica Minolta Bizhub 224e from the list of available printers.
- Adjust print settings (e.g., paper size, orientation, number of copies) in the printer properties/preferences.
- Click Print.
5.4 Scanning Documents
The Bizhub 224e supports scanning to various destinations, including email, SMB folders, and FTP.
- Place your original document face up in the ADF or face down on the scanner glass.
- On the control panel, select the Scan function.
- Choose your desired scan destination (e.g., Email, SMB, FTP) and configure settings such as resolution, file format (PDF, JPEG, TIFF), and color mode.
- Press the Start button to begin scanning.
6. Maintenance
6.1 Cleaning the Device
- Exterior: Wipe the exterior surfaces with a soft, damp, lint-free cloth. Do not use abrasive cleaners or solvents.
- Scanner Glass: Gently clean the scanner glass and the ADF glass strip with a soft cloth moistened with glass cleaner. Ensure no residue remains.
6.2 Toner Replacement
When the toner cartridge is low or empty, a message will appear on the control panel.
- Open the front cover of the device.
- Locate the empty toner cartridge.
- Carefully remove the empty cartridge by pulling it towards you.
- Unpack the new Konica Minolta genuine toner cartridge and shake it gently to distribute the toner.
- Insert the new cartridge into the slot until it clicks into place.
- Close the front cover.
6.3 Clearing Paper Jams
If a paper jam occurs, the control panel will display an error message and indicate the location of the jam.
- Follow the instructions on the control panel to open the relevant covers or trays.
- Carefully and gently pull out the jammed paper in the direction of the paper path. Avoid tearing the paper.
- Ensure all torn pieces of paper are removed.
- Close all covers and trays securely. The device should resume operation.
7. Troubleshooting
This section addresses common issues you might encounter. For more complex problems, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on | Power cable disconnected, power switch off, faulty outlet | Check power cable connection, ensure power switch is on, try a different outlet. |
| Paper jam error | Paper incorrectly loaded, foreign object, worn rollers | Follow on-screen instructions to clear jam (see Section 6.3). Ensure paper is loaded correctly. |
| Poor print/copy quality | Low toner, dirty scanner glass, incorrect settings, non-genuine toner | Check toner level, clean scanner glass (see Section 6.1), verify print settings, use genuine Konica Minolta toner. |
| Cannot print from computer | Incorrect drivers, network issue, USB cable issue | Reinstall drivers, check network cable/Wi-Fi connection, verify USB cable connection. Ensure device is online. |
| Scanning fails | Network connection issue, incorrect scan settings, destination not accessible | Verify network connection, check scan destination settings (e.g., SMB path, email address), ensure destination folder permissions are correct. |
8. Specifications
Key technical specifications for the Konica Minolta Bizhub 224e:
| Feature | Detail |
|---|---|
| Model Name | Bizhub 224e |
| Manufacturer | Konica Minolta |
| Functions | Copier, Printer, Scanner (Black/White) |
| Scanner Type | Document |
| Connectivity Technology | Ethernet, USB |
| Resolution | 1200 dpi or higher |
| Color Depth | 1 bpp |
| Minimum System Requirements | Windows 7 |
| Sheet Size | Super B/A3 |
| UPC | 796519180134 |
| ASIN | B07MCFP7MX |
9. Warranty and Support
For detailed warranty information, please refer to the warranty card included with your product or visit the official Konica Minolta website. Warranty terms and conditions may vary by region and reseller.
For technical support, driver downloads, or service requests, please visit the Konica Minolta support portal or contact your authorized Konica Minolta dealer. You can find contact information and resources on the official Konica Minolta website: www.konicaminolta.com/support.





