1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Creative Sound Blaster AE-9 internal sound card. The Sound Blaster AE-9 is designed to deliver high-fidelity audio performance for personal computers, enhancing your gaming, music, and movie experiences.
Please read this manual thoroughly before using the product to ensure proper setup and optimal performance.
2. Package Contents
- Creative Sound Blaster AE-9 Sound Card
- Audio Control Module (ACM)
- Quick Start Guide
- Installation CD (or download instructions for drivers/software)
- Various audio cables (e.g., RCA, optical)
- 6-pin PCIe power cable (if not integrated)
3. Setup and Installation
3.1 System Requirements
- Available PCIe x1 slot (or higher)
- Available 6-pin PCIe power connector from PSU
- Windows operating system (Windows 10 recommended)
- Minimum 4GB RAM
- Intel Core i3 or AMD equivalent processor
3.2 Hardware Installation
- Prepare your computer: Power off your computer and disconnect all cables. Open the computer case.
- Locate a PCIe slot: Identify an available PCIe x1, x4, x8, or x16 slot on your motherboard.
- Install the Sound Card: Carefully insert the Sound Blaster AE-9 card into the chosen PCIe slot until it is firmly seated. Secure it with the case screw.
- Connect Power: Connect a 6-pin PCIe power cable from your power supply unit (PSU) to the corresponding port on the Sound Blaster AE-9 card. This connection is crucial for the card's operation, especially for features like phantom power.
- Connect Audio Control Module (ACM): Connect the ACM to the sound card using the dedicated ACM Link cable. The ACM provides convenient access to headphone/microphone jacks and volume control.
- Close Case and Reconnect: Close your computer case and reconnect all peripherals and power cables.

Figure 3.2.1: Creative Sound Blaster AE-9 sound card with its rear panel connectors. This image highlights the various input and output ports available on the sound card itself, including RCA, optical, and the ACM Link port.

Figure 3.2.2: The 6-pin PCIe power connector on the Creative Sound Blaster AE-9 sound card. This connection provides the necessary power for the card's advanced features and high-fidelity audio processing.

Figure 3.2.3: The Creative Sound Blaster AE-9 sound card paired with its Audio Control Module (ACM). This image illustrates how the two main components of the system connect and function together.

Figure 3.2.4: Front view of the Audio Control Module (ACM). This module features a large volume knob, 3.5mm and 6.3mm headphone outputs, a 3.5mm microphone input, and an XLR microphone input with +48V phantom power.

Figure 3.2.5: Rear view of the Audio Control Module (ACM). This side of the ACM includes RCA auxiliary input jacks for connecting external audio sources.
3.3 Software Installation
- Power On: Turn on your computer. Windows should detect new hardware.
- Install Drivers and Software:
- Insert the provided installation CD and follow the on-screen instructions.
- Alternatively, visit the official Creative website (us.creative.com/support/downloads/) to download the latest drivers and the Creative Command Center software for the Sound Blaster AE-9.
- Restart: Restart your computer after the installation is complete to ensure all changes take effect.
4. Operating the Sound Blaster AE-9
4.1 Audio Control Module (ACM) Functions
- Volume Knob: The large knob on the ACM controls the master volume for all outputs.
- Headphone Outputs: Connect your headphones to either the 3.5mm or 6.3mm jack. The AE-9 features a powerful headphone amplifier.
- Microphone Inputs:
- 3.5mm Mic In: For standard PC microphones.
- XLR Mic In with +48V Phantom Power: For professional condenser microphones requiring phantom power. Press the "+48V" button to enable/disable phantom power.
- SBX Button: Toggles SBX Pro Studio effects on/off.
- IEM/High Gain Switch: Adjusts headphone gain for different impedance headphones. Use IEM for in-ear monitors or low-impedance headphones, and High Gain for high-impedance headphones.
- Auxiliary Input (Rear of ACM): RCA inputs for connecting external audio devices like media players or consoles.
4.2 Creative Command Center Software
The Creative Command Center software is your primary interface for customizing the Sound Blaster AE-9's settings and features. It allows you to:
- Adjust equalizer settings and apply audio profiles.
- Configure SBX Pro Studio effects (Surround, Crystalizer, Bass, Smart Volume, Dialog Plus).
- Manage microphone settings, including noise reduction and voice morphing.
- Switch between Direct Mode (pure, unprocessed audio) and processed audio.
- Configure speaker/headphone output modes (stereo, 5.1 surround, 7.1 virtual surround).
- Update firmware.
Note: Ensure the software is always up-to-date for the best performance and access to the latest features.
5. Maintenance
Regular maintenance helps ensure the longevity and optimal performance of your Sound Blaster AE-9.
- Cleaning: Use a soft, dry, anti-static cloth to gently wipe the sound card and ACM. Avoid using liquid cleaners or abrasive materials. Ensure the computer is powered off and unplugged before cleaning internal components.
- Driver and Software Updates: Periodically check the official Creative website for the latest drivers and Creative Command Center software updates. Keeping your software up-to-date can resolve bugs, improve performance, and add new features.
- Environmental Conditions: Ensure your computer case has adequate airflow to prevent overheating. Operate the sound card within recommended temperature and humidity ranges.
6. Troubleshooting
If you encounter issues with your Sound Blaster AE-9, refer to the following common troubleshooting steps:
| Problem | Possible Cause / Solution |
|---|---|
| No audio output. |
|
| Microphone not working or low volume. |
|
| Distorted or poor audio quality. |
|
| DTS Connect mode stops working. |
|
| Loud pop when switching between speaker/headphone. |
|
If problems persist, consult the Creative support website or contact their customer service.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | SB1780 |
| Product Dimensions | 8.27 x 4.41 x 7.56 inches |
| Item Weight | 2.73 pounds |
| Manufacturer | Creative Labs |
| Hardware Interface | PCIe |
| Audio Output Mode | Surround |
| Platform | Windows |
| Compatible Devices | Personal Computer, Laptop, Gaming Console, Speaker, Headphone, Microphone |
| Date First Available | December 20, 2018 |
8. Warranty and Support
Creative products are covered by a limited warranty. For detailed warranty information, terms, and conditions, please refer to the warranty card included with your product or visit the official Creative support website.
For technical support, driver downloads, FAQs, and further assistance, please visit the Creative support portal:





