ProGrade Digital SD UHS-II Dual-Slot Memory Card Reader User Manual

1. Introduction

This manual provides essential information for the proper setup, operation, and maintenance of your ProGrade Digital SD UHS-II Dual-Slot Memory Card Reader. Designed for professional filmmakers, photographers, and content creators, this reader offers high-speed data transfer and efficient workflow management.

2. Key Features

• USB 3.2 Gen 2 Speed: Achieves data transfer speeds up to 1250 MB/s, allowing full-speed simultaneous transfer from both cards.
• Dual SD UHS-II Slots: Supports two SD UHS-II cards for efficient parallel data offloading.
• Magnetic Plate: Includes an adhesive magnetic plate for secure attachment to laptops or other metal surfaces, creating a stable and mobile workstation.
• Quality Control: Features serialized tracking of key components, firmware, and manufacturing data for high quality assurance.

3. Setup

1. Connect the Reader: Use the provided USB-C cable to connect the ProGrade Digital card reader to an available USB 3.2 Gen 2 (or compatible) port on your computer.
2. Insert Memory Cards: Gently insert your SD UHS-II memory cards into the designated slots on the reader. Ensure they are fully seated.
3. Secure with Magnetic Plate (Optional): For enhanced stability, attach the included adhesive magnetic plate to a flat surface on your laptop or workstation. The reader's magnetic base will then securely attach to this plate.

Image: ProGrade Digital SD UHS-II Dual-Slot Memory Card Reader securely attached to a laptop.

Image: Setup diagram illustrating card insertion, USB connection, and magnetic attachment.

4. Operating Instructions

Once connected and cards are inserted, your computer should recognize the memory cards as removable storage devices. You can then access and transfer files using your operating system's file management tools (e.g., File Explorer on Windows, Finder on macOS).

• Data Transfer: Drag and drop files or folders from your memory cards to your desired location on your computer. The reader supports simultaneous high-speed transfers from both slots.
• Ejecting Cards: Always safely eject the memory cards from your computer's operating system before physically removing them from the reader to prevent data corruption.

Image: The card reader with two SD cards inserted, highlighting its dual-slot capability.

5. Maintenance

• Cleaning: Use a soft, dry cloth to clean the exterior of the card reader. Avoid using liquid cleaners or solvents.
• Slot Care: Keep the card slots free from dust and debris. Avoid inserting foreign objects into the slots.
• Storage: Store the reader in a cool, dry place when not in use.

6. Troubleshooting

• Device feels warm during operation: It is normal for the card reader to become warm during prolonged high-speed data transfers. This is due to the energy required for fast data processing and is not indicative of a malfunction.
• Slow transfer speeds: Ensure your computer's USB port supports USB 3.2 Gen 2 speeds. Using older USB ports (e.g., USB 2.0) will result in slower transfer rates. Also, verify that your memory cards are UHS-II compatible for optimal performance.
• Memory card not recognized: Try reinserting the card, using a different card slot, or connecting the reader to another USB port on your computer. Check the memory card for any visible damage.

7. Specifications

8. Warranty and Support

The ProGrade Digital SD UHS-II Dual-Slot Memory Card Reader comes with a two-year warranty, ensuring quality and reliability. For technical support, warranty claims, or any inquiries, please contact ProGrade Digital directly:

• Address: ProGrade Digital, 1900 McCarthy Blvd, Suite 101, Milpitas, CA 95035, USA
• Phone: 1.877.279.0263
• Email: support@progradedigital.com