True T-35F-HC Commercial Reach-In Freezer User Manual

Introduction

Thank you for choosing the True T-35F-HC Commercial Reach-In Freezer. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new freezer. Please read all instructions carefully before installation and use to ensure optimal performance and longevity of the unit.

The T-35F-HC is a high-performance, two-section reach-in freezer designed for commercial environments. It features a durable stainless steel exterior, an NSF approved aluminum interior liner with a stainless steel floor, and two self-closing solid doors. The unit maintains cabinet temperatures of -10°F, ensuring optimal preservation of frozen goods.

Image: Key features of the True T-35F-HC freezer, including its exterior digital display and NSF approved interior.

Image: Benefits of the natural refrigerant system, highlighting energy efficiency and superior temperature control.

Important Safety Instructions

To reduce the risk of fire, electric shock, or injury, always follow basic safety precautions when operating this appliance.

• Read all instructions before using the freezer.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• Ensure the freezer is properly grounded. Connect only to properly grounded outlets.
• Do not operate the freezer with a damaged cord or plug. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
• Unplug the freezer before cleaning or performing any maintenance.
• Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Setup and Installation

Unpacking

• Carefully remove all packaging materials, including tape and protective film.
• Inspect the freezer for any shipping damage. Report any damage immediately to the carrier and your dealer.
• Retain packaging materials until the unit has been inspected and found to be in good condition.

Location Requirements

• Place the freezer on a strong, level surface capable of supporting its weight (415 lbs empty).
• Ensure adequate air circulation around the unit. Maintain a minimum of 6 inches of clearance from walls or other equipment for proper ventilation of the condenser.
• Avoid direct sunlight or proximity to heat-generating equipment (ovens, fryers) to prevent reduced efficiency and increased energy consumption.
• The ambient temperature should not exceed 75°F (24°C) and relative humidity should not exceed 55% for optimal performance.

Electrical Connection

• The freezer requires a dedicated 115V/60Hz/1-phase electrical supply with a 12.4A rating.
• It comes with a 9 ft cord and a NEMA 5-15P plug. Ensure the outlet matches this configuration.
• Do not use extension cords or adapter plugs.
• A qualified electrician should verify the electrical supply if you are unsure.

Initial Cleaning

• Before initial use, clean the interior and exterior surfaces with a mild soap and warm water solution.
• Wipe dry with a soft cloth. Do not use abrasive cleaners or scouring pads.

Image: The True T-35F-HC freezer positioned in a commercial kitchen, demonstrating typical installation.

Operation

Powering On

• After installation and cleaning, plug the freezer into the dedicated electrical outlet.
• Allow the unit to run empty for at least 2-4 hours to reach its operating temperature of -10°F before loading with products.

Temperature Control

• The freezer is factory-set to maintain -10°F.
• Temperature adjustments can be made via the exterior digital display. Refer to the separate controller manual for detailed instructions on setting temperature parameters.
• Monitor the temperature regularly to ensure proper food safety.

Loading the Freezer

• Distribute products evenly on the six adjustable, heavy-duty PVC coated wire shelves.
• Do not block the air circulation vents inside the cabinet.
• Avoid overloading shelves to ensure proper airflow and temperature maintenance.

Door Operation

• The freezer features two self-closing, positive sealing swing doors with 12-inch long recessed handles.
• Ensure doors close completely after each use to maintain internal temperature and energy efficiency.
• Locks are standard for security.

Maintenance

Regular Cleaning

• Interior: Clean the interior weekly with a mild, non-abrasive detergent and warm water. Rinse thoroughly and dry completely to prevent odors and maintain hygiene.
• Exterior: Wipe down the stainless steel exterior with a soft cloth and a stainless steel cleaner or mild detergent. Avoid abrasive cleaners that can scratch the surface.
• Shelves: Remove and clean the PVC-coated wire shelves as needed.

Defrosting

• The freezer features an automatic defrost system. However, manual defrosting may be required if excessive ice buildup occurs.
• To manually defrost, turn off and unplug the unit. Remove all products. Allow ice to melt naturally. Do not use sharp objects to remove ice.
• Clean and dry the interior thoroughly after defrosting before restarting the unit.

Condenser Coil Cleaning

• The condenser coil should be cleaned regularly (monthly or quarterly, depending on environment) to ensure efficient operation.
• Unplug the unit. Locate the condenser coil (typically at the bottom front).
• Use a stiff brush or vacuum cleaner with a brush attachment to remove dust and debris from the fins.
• Failure to clean the condenser coil can lead to reduced cooling efficiency, increased energy consumption, and potential compressor failure.

Gasket Maintenance

• Inspect door gaskets regularly for cracks, tears, or stiffness.
• Clean gaskets with warm water and mild soap. Ensure they are pliable and seal properly.
• Damaged gaskets should be replaced promptly to prevent air leaks and maintain temperature.

Troubleshooting

Before calling for service, please check the following common issues and solutions:

If these steps do not resolve the issue, please contact customer support.

Specifications

Technical Specifications

Image: Dimensional overview of the True T-35F-HC freezer.

Warranty Information

The True T-35F-HC freezer comes with the following warranty coverage:

• 3-Year Warranty on Labor: Covers labor costs for repairs due to manufacturing defects.
• 3-Year Warranty on Parts: Covers replacement parts for repairs due to manufacturing defects.
• Additional 2-Year Warranty (5 Years Total) on Compressor: Extends coverage for the compressor unit.

Please retain your proof of purchase for warranty claims. For full terms and conditions, refer to the official warranty document provided with your unit or contact True Manufacturing customer service.

Customer Support

For technical assistance, parts, or warranty inquiries, please contact True Manufacturing customer support:

• Website: Visit the official True Manufacturing website for support resources and contact information.
• Phone: Refer to the contact details provided on the True Manufacturing website or your purchase documentation.
• When contacting support, please have your model number (T-35F-HC) and serial number ready.