HyperX HX-HSCA-RD/AM

HyperX Cloud Alpha Gaming Headset User Manual

Model: HX-HSCA-RD/AM

Introduction

The HyperX Cloud Alpha Gaming Headset is designed to provide an immersive audio experience for gamers across multiple platforms. Featuring dual chamber drivers, a detachable noise-cancelling microphone, and comfortable memory foam ear cushions, this headset is built for extended gaming sessions and clear communication. It is compatible with PC, PlayStation, Xbox, Nintendo Switch, and mobile devices.

What's in the Box

  • HyperX Cloud Alpha Gaming Headset
  • Detachable Noise-Cancelling Microphone
  • Detachable Braided Cable with In-line Audio Controls
  • PC Extension Cable (Y-splitter)
  • Headset Travel Bag
HyperX Cloud Alpha headset and included accessories

Image: HyperX Cloud Alpha headset, detachable microphone, cables, and travel bag.

Features

  • Dual Chamber Drivers: Separates bass from mids and highs for clearer, more dynamic sound.
  • Signature HyperX Comfort: Memory foam ear cushions and soft leatherette provide comfort for long gaming sessions.
  • Durable Aluminum Frame: Built to withstand daily use and travel.
  • Detachable Noise-Cancelling Microphone: Ensures clear voice communication and is Discord and TeamSpeak certified.
  • In-line Audio Controls: Conveniently adjust volume and mute the microphone directly on the cable.
  • Multi-platform Compatibility: Works with PC, PS5, PS4, Xbox Series X|S, Xbox One, Nintendo Switch, and mobile devices.

Setup Guide

1. Attaching the Microphone

Locate the microphone jack on the left earcup of the headset. Align the microphone's connector with the jack and firmly push it in until it clicks into place. Ensure the microphone is fully inserted for proper functionality.

Attaching the detachable microphone to the HyperX Cloud Alpha headset

Image: The detachable microphone being connected to the headset's left earcup.

2. Connecting to Your Device

The HyperX Cloud Alpha uses a standard 3.5mm audio jack for connectivity. The headset comes with a detachable braided cable with in-line controls and a PC extension cable (Y-splitter) for devices requiring separate audio and microphone inputs.

  • For Consoles (PS4, PS5, Xbox One, Xbox Series X|S, Nintendo Switch) & Mobile Devices: Connect the detachable braided cable directly from the headset to the 3.5mm audio port on your controller or device.
  • For PC:
    1. Connect the detachable braided cable to the headset.
    2. Connect the other end of the braided cable to the PC extension cable (Y-splitter).
    3. Plug the green connector of the Y-splitter into your PC's headphone jack and the pink connector into your PC's microphone jack.
Connecting the HyperX Cloud Alpha headset cable to a device

Image: A hand connecting the 3.5mm audio jack of the headset cable.

Operating Instructions

Volume Control

The in-line audio control unit on the detachable braided cable allows you to adjust the headset's volume. Slide the volume wheel up or down to increase or decrease the audio output.

Microphone Mute

To mute or unmute the microphone, use the switch located on the in-line audio control unit. Slide the switch to the 'microphone off' position to mute your voice, and slide it back to the 'microphone on' position to unmute.

Wearing the Headset

Adjust the headband to ensure a comfortable and secure fit. The earcups should fully enclose your ears. Position the flexible microphone boom approximately two fingers' width from your mouth for optimal voice pickup.

Maintenance and Care

  • Cleaning: Use a soft, dry cloth to wipe down the earcups and headband. For deeper cleaning, a slightly damp cloth can be used, but ensure no moisture enters the speaker grilles or microphone.
  • Storage: When not in use, store the headset in the provided travel bag to protect it from dust and scratches. Avoid storing in extreme temperatures.
  • Cable Care: Avoid sharp bends or excessive pulling on the cables to prevent internal damage.
  • Microphone Care: Handle the detachable microphone gently when attaching or detaching.

Troubleshooting

IssuePossible Solution
No audio from headset
  • Ensure the 3.5mm cable is fully inserted into both the headset and the device.
  • Check the in-line volume control and ensure it is not at minimum.
  • Verify device audio settings (e.g., default playback device on PC).
  • Test the headset with another device to rule out device-specific issues.
Microphone not working
  • Ensure the microphone is fully attached to the headset.
  • Check the in-line microphone mute switch and ensure it is not muted.
  • Verify device microphone settings (e.g., default recording device on PC, microphone permissions).
  • If using the Y-splitter on PC, ensure both green (headphone) and pink (microphone) jacks are correctly connected.
Sound quality is poor or distorted
  • Ensure the cable connections are secure.
  • Try adjusting the volume on both the headset and the device.
  • Test with another audio source to determine if the issue is with the headset or the source device.

Specifications

FeatureDetail
Model NameCloud Alpha
Connectivity TechnologyWired (3.5 mm Jack)
Noise ControlActive Noise Cancellation (for microphone)
Included ComponentsCable, Detachable Microphone
MaterialAluminum (frame)
Item Weight298 Grams (10.5 ounces)
Frequency Range13Hz-27kHz
Cable Length1.3 Meters
Audio Driver TypeDynamic Driver (Dual Chamber)
Ear PlacementOver Ear
Impedance65 Ohm
Compatible DevicesPCs, Gaming Consoles, Mobile Devices

Warranty and Support

This HyperX Cloud Alpha Gaming Headset is a renewed product. For specific warranty details and support, please refer to the terms provided by the seller, Renew4Me, or the Amazon Renewed program. Typically, renewed products come with a limited warranty or return policy from the seller or platform.

For technical assistance or further inquiries, please visit the official HyperX support website or contact their customer service. You may also refer to the Amazon product page for additional support options or to contact the seller directly.

  • Seller: Renew4Me
  • Amazon Renewed Return Policy: 90-day refund/replacement (as per product data)
  • Protection Plans: Optional 2-Year or 3-Year Protection Plans may be available for purchase separately.

© 2024 HyperX. All rights reserved. Information subject to change without notice.

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