Tork Twin Toilet Paper Roll Dispenser T24 (Model 55TR) Instruction Manual

1. Product Overview

The Tork Twin Toilet Paper Roll Dispenser T24, Model 55TR, is designed for commercial restroom environments. It features an enclosed design for improved hygiene and a modern aesthetic. This dispenser accommodates two standard toilet paper rolls, ensuring continuous availability.

Image 1.1: Front view of the Tork Twin Toilet Paper Roll Dispenser T24, Model 55TR, in smoke finish, with a single toilet paper roll visible at the bottom opening.

2. Safety Information

• Ensure the dispenser is securely mounted to a stable wall surface to prevent accidental detachment.
• Keep the dispenser key out of reach of children and unauthorized personnel.
• Do not use abrasive cleaners or solvents on the dispenser surface, as this may damage the finish.
• Avoid placing excessive weight on the dispenser.

3. Package Contents

Verify that all components are present before beginning installation:

• Tork Twin Toilet Paper Roll Dispenser (Model 55TR)
• Mounting hardware (screws, anchors) - May vary by package.
• Dispenser key

4. Installation (Setup)

Follow these steps for proper installation of your Tork Twin Toilet Paper Roll Dispenser:

1. Select Location: Choose a suitable wall location in the restroom, ensuring it is at an appropriate height and clear of obstructions.
2. Mark Drilling Points: Use the dispenser as a template to mark the desired drilling points on the wall. Ensure the dispenser is level.
3. Drill Holes: Drill pilot holes at the marked locations. Use appropriate drill bits for your wall material (e.g., drywall, tile).
4. Insert Anchors: If necessary, insert wall anchors into the drilled holes.
5. Mount Dispenser: Align the dispenser with the holes and secure it to the wall using the provided screws. Ensure it is firmly attached.

Image 4.1: The Tork Twin Toilet Paper Roll Dispenser T24 mounted on a tiled restroom wall, demonstrating its typical installation context.

Image 4.2: A close-up view of the Tork T24 dispenser mounted vertically, highlighting its compact design.

5. Operating Instructions

5.1. Loading Toilet Paper Rolls

1. Unlock Dispenser: Insert the dispenser key into the lock mechanism, usually located at the top or side, and turn to open the dispenser cover.
2. Remove Empty Cores: If present, remove any empty toilet paper roll cores.
3. Load New Rolls: Place new standard toilet paper rolls onto the internal spindles. The dispenser is designed to hold two rolls. Ensure the paper feeds correctly from the bottom of the roll.
4. Close and Lock: Close the dispenser cover firmly until it clicks into place. Turn the key to lock the dispenser.

Image 5.1: Example of conventional toilet paper rolls suitable for use with the Tork T24 dispenser.

5.2. Dispensing Toilet Paper

• Gently pull the exposed end of the toilet paper downwards from the dispensing opening.
• The dispenser features a waterfall dispensing style, allowing for easy access to the paper.
• When one roll is depleted, the second roll will become accessible for continuous service.

6. Maintenance and Cleaning

Regular cleaning helps maintain the dispenser's appearance and hygiene:

• Exterior Cleaning: Wipe the exterior surface with a soft, damp cloth and a mild, non-abrasive cleaning solution.
• Interior Cleaning: Periodically open the dispenser and wipe down the interior surfaces to remove dust or paper residue.
• Avoid Harsh Chemicals: Do not use strong chemical cleaners, abrasive pads, or solvents, as these can damage the smoke finish and plastic material.
• Refill Inspection: The translucent smoke finish allows for at-a-glance inspection of paper levels, indicating when a refill is needed.

7. Troubleshooting

• Paper Roll Gets Stuck:
  Solution: Ensure that the toilet paper rolls are properly seated on the spindles and are not misshapen. Rolls that are not perfectly round may cause dispensing issues. Adjust the roll position if necessary.
• Dispenser Will Not Open/Close:
  Solution: Verify that the correct key is being used and that the lock mechanism is not obstructed. Apply gentle pressure when closing the cover to ensure it latches correctly before locking.
• Missing Dispenser Key:
  Solution: If the dispenser key is lost, contact Tork customer support or your supplier for a replacement. Do not attempt to force the dispenser open, as this may cause damage.

8. Specifications

9. Warranty Information

For detailed warranty information regarding the Tork Twin Toilet Paper Roll Dispenser T24 (Model 55TR), please refer to the warranty card included with your purchase or visit the official Tork website. Warranty terms and conditions may vary by region and retailer.

10. Customer Support

If you require further assistance, have questions about your dispenser, or need to order replacement parts, please contact Tork customer support through their official website or the contact information provided in your product documentation.