JBL C50HI

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JBL C50HI Wired In-Ear Headphones User Manual

Model: C50HI

Introduction

Thank you for choosing the JBL C50HI Wired In-Ear Headphones. This manual provides essential information for setting up, operating, and maintaining your headphones to ensure optimal performance and longevity. Please read this manual thoroughly before using the product.

What's in the Box

  • 1 pair JBL C50HI headphones
  • 3 sets of ear tips (S, M, L)
  • 1 Warranty and safety card

Setup

Connecting Your Headphones

The JBL C50HI headphones connect via a standard 3.5mm audio jack. Simply plug the 3.5mm connector into the audio output port of your compatible device (smartphone, tablet, laptop, etc.).

Selecting and Fitting Ear Tips

For optimal sound quality and comfort, it is crucial to select the correct size of ear tips. The headphones come with three sizes (Small, Medium, Large). Experiment with each size to find the best fit for your ears. A good fit will provide better bass response and passive noise isolation.

  1. Gently pull off the pre-installed ear tips.
  2. Select a different size ear tip.
  3. Push the new ear tip onto the headphone nozzle until it is securely attached.
  4. Insert the headphones into your ears, ensuring a snug and comfortable seal.
JBL C50HI Wired In-Ear Headphones with 3.5mm jack and remote

Image: JBL C50HI Wired In-Ear Headphones showing the earbuds, inline remote, and L-shaped 3.5mm audio jack.

Operating Instructions

One-Button Universal Remote with Microphone

The JBL C50HI features an inline one-button remote and microphone for convenient control of music playback and calls.

  • Music Control:
    • Press once: Play/Pause music.
    • Press twice: Skip to the next track.
    • Press three times: Go to the previous track.
  • Call Control:
    • Press once: Answer an incoming call / End an active call.
    • Press and hold: Reject an incoming call.
  • Voice Assistant:
    • Press and hold (when not on a call): Activate Google Assistant or Siri (device dependent).
Close-up of JBL C50HI in-ear headphones showing the earbud design

Image: Close-up view of the JBL C50HI in-ear headphones, highlighting the ergonomic design of the earbuds.

Maintenance

Cleaning

  • Regularly clean the ear tips with a soft, damp cloth. Ensure they are completely dry before reattaching.
  • Gently wipe the headphone body and cable with a dry, soft cloth.
  • Do not use harsh chemicals or abrasive materials for cleaning.

Storage

When not in use, store your headphones in a clean, dry place away from extreme temperatures and direct sunlight. Avoid tangling the cable to prevent damage.

Troubleshooting

ProblemPossible Solution
No sound or low volume
  • Ensure the 3.5mm jack is fully inserted into your device.
  • Check the volume level on your device.
  • Test with another audio source or device to rule out device issues.
Microphone not working
  • Ensure the 3.5mm jack is fully inserted.
  • Check your device's audio settings to ensure the external microphone is selected.
  • Test with another application or device.
Poor sound quality
  • Ensure ear tips are correctly sized and fitted for a proper seal.
  • Clean ear tips and headphone nozzles to remove any debris.
  • Test with another audio source or device.

If you encounter issues not listed here, please refer to the Warranty and Support section for assistance.

Specifications

FeatureDetail
Model NameC50HI
Connectivity Technology3.5 mm Jack
Headphones Jack3.5 mm Jack
Frequency Range20Hz - 20kHz
Impedance30 Ohm
Noise ControlPassive Sound Isolation
Control TypeMedia Control; Call Control; Voice Control
Control MethodRemote
MaterialRubber
Item Weight13 Grams
Product Dimensions6 x 3 x 17.5 cm
Compatible DevicesAll 3.5mm Jack Devices
Ear PlacementIn Ear
Form FactorIn Ear
Water Resistance LevelNot Water Resistant

Warranty and Support

Manufacturer's Warranty

The JBL C50HI headphones come with a 1-year manufacturer's warranty from the date of purchase. This warranty covers manufacturing defects. Please retain your proof of purchase for warranty claims.

Customer Support

For technical assistance, warranty claims, or further inquiries, please contact JBL customer support. You can find contact details on the official JBL website or the warranty card included in your product packaging.

Visit the official JBL Store for more information.

© 2025 JBL. All rights reserved.

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