Introduction
Thank you for choosing the JBL C50HI Wired In-Ear Headphones. This manual provides essential information for setting up, operating, and maintaining your headphones to ensure optimal performance and longevity. Please read this manual thoroughly before using the product.
What's in the Box
- 1 pair JBL C50HI headphones
- 3 sets of ear tips (S, M, L)
- 1 Warranty and safety card
Setup
Connecting Your Headphones
The JBL C50HI headphones connect via a standard 3.5mm audio jack. Simply plug the 3.5mm connector into the audio output port of your compatible device (smartphone, tablet, laptop, etc.).
Selecting and Fitting Ear Tips
For optimal sound quality and comfort, it is crucial to select the correct size of ear tips. The headphones come with three sizes (Small, Medium, Large). Experiment with each size to find the best fit for your ears. A good fit will provide better bass response and passive noise isolation.
- Gently pull off the pre-installed ear tips.
- Select a different size ear tip.
- Push the new ear tip onto the headphone nozzle until it is securely attached.
- Insert the headphones into your ears, ensuring a snug and comfortable seal.

Image: JBL C50HI Wired In-Ear Headphones showing the earbuds, inline remote, and L-shaped 3.5mm audio jack.
Operating Instructions
One-Button Universal Remote with Microphone
The JBL C50HI features an inline one-button remote and microphone for convenient control of music playback and calls.
- Music Control:
- Press once: Play/Pause music.
- Press twice: Skip to the next track.
- Press three times: Go to the previous track.
- Call Control:
- Press once: Answer an incoming call / End an active call.
- Press and hold: Reject an incoming call.
- Voice Assistant:
- Press and hold (when not on a call): Activate Google Assistant or Siri (device dependent).

Image: Close-up view of the JBL C50HI in-ear headphones, highlighting the ergonomic design of the earbuds.
Maintenance
Cleaning
- Regularly clean the ear tips with a soft, damp cloth. Ensure they are completely dry before reattaching.
- Gently wipe the headphone body and cable with a dry, soft cloth.
- Do not use harsh chemicals or abrasive materials for cleaning.
Storage
When not in use, store your headphones in a clean, dry place away from extreme temperatures and direct sunlight. Avoid tangling the cable to prevent damage.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| No sound or low volume |
|
| Microphone not working |
|
| Poor sound quality |
|
If you encounter issues not listed here, please refer to the Warranty and Support section for assistance.
Specifications
| Feature | Detail |
|---|---|
| Model Name | C50HI |
| Connectivity Technology | 3.5 mm Jack |
| Headphones Jack | 3.5 mm Jack |
| Frequency Range | 20Hz - 20kHz |
| Impedance | 30 Ohm |
| Noise Control | Passive Sound Isolation |
| Control Type | Media Control; Call Control; Voice Control |
| Control Method | Remote |
| Material | Rubber |
| Item Weight | 13 Grams |
| Product Dimensions | 6 x 3 x 17.5 cm |
| Compatible Devices | All 3.5mm Jack Devices |
| Ear Placement | In Ear |
| Form Factor | In Ear |
| Water Resistance Level | Not Water Resistant |
Warranty and Support
Manufacturer's Warranty
The JBL C50HI headphones come with a 1-year manufacturer's warranty from the date of purchase. This warranty covers manufacturing defects. Please retain your proof of purchase for warranty claims.
Customer Support
For technical assistance, warranty claims, or further inquiries, please contact JBL customer support. You can find contact details on the official JBL website or the warranty card included in your product packaging.
Visit the official JBL Store for more information.





