Introduction
Welcome to the user manual for your new Primo hTRIO Water Dispenser. This appliance provides convenient access to piping hot and ice-cold water, along with integrated K-Cup coffee brewing. Please read this manual thoroughly before operation to ensure safe and efficient use.
Important Safety Information
- Always place the dispenser on a level, stable surface.
- Do not plug in the dispenser until the water bottle is properly installed and water fills the tanks.
- Keep the dispenser away from direct sunlight and heat sources.
- Ensure proper ventilation around the unit.
- The hot water dispenser is equipped with a child safety lock. Always engage this lock when not in use.
- Unplug the dispenser before cleaning or performing any maintenance.
- Do not immerse the dispenser, cord, or plug in water or other liquids.
- This appliance is for indoor use only.
Setup and Installation
Unpacking
Carefully remove the dispenser from its packaging. Inspect for any damage.
Placement
Place the dispenser on a hard, level surface. Ensure there is at least 4 inches of clearance from the back and sides for proper ventilation.
Image: The Primo hTRIO Water Dispenser positioned in a kitchen, demonstrating appropriate clearance from walls and furniture for optimal performance.
Water Bottle Installation
The Primo hTRIO features a bottom-loading design.
- Open the lower cabinet door.
- Insert the probe into a new 3 or 5-gallon Primo water bottle.
- Slide the bottle into the cabinet and close the door.
Image: A person demonstrating the bottom-loading feature by sliding a 5-gallon water bottle into the dispenser's lower compartment.
Priming the System
Before plugging in, dispense water from both the hot and cold spouts until water flows steadily. This ensures the tanks are filled and prevents damage to heating elements.
Power Connection
Plug the dispenser into a grounded 120V AC outlet.
Operating Instructions
Your Primo hTRIO Water Dispenser offers hot, cold, and K-Cup brewing functions.
Dispensing Cold Water
Place a cup under the cold water spout (blue lever). Press the blue lever to dispense cold water.
Dispensing Hot Water
Place a cup under the hot water spout (red lever). To dispense hot water, first slide the child safety lock (usually a button above the red lever) and then press the red lever.
Image: A user pressing the red lever to dispense hot water, illustrating the use of the child safety lock for safety.
K-Cup Coffee Brewing
- Open the top lid of the dispenser.
- Insert a K-Cup pod into the brewing chamber.
- Close the lid firmly.
- Select your desired brew size (6, 8, or 10 oz) using the buttons on the control panel.
- The dispenser will begin brewing.
- After brewing, remove the used K-Cup pod.
Image: A hand placing a K-Cup pod into the designated brewing slot on top of the dispenser.
Image: An overhead view of the dispenser's top, revealing the integrated storage for K-Cup pods and the control buttons for brewing.
Reusable Coffee Filter
The dispenser includes a reusable coffee filter for use with your own coffee grounds. Follow the same brewing steps, replacing the K-Cup pod with the filled reusable filter.
Maintenance and Cleaning
Regular Cleaning
Wipe down the exterior of the dispenser with a soft, damp cloth.
Drip Tray
The drip tray is removable and dishwasher-safe. Empty and clean it regularly to prevent overflow and maintain hygiene.
Descaling
Over time, mineral deposits may accumulate. Descale the hot water tank periodically using a food-grade descaling solution or a mixture of white vinegar and water. Follow the descaling product's instructions carefully.
Water Probe Cleaning
Periodically clean the water probe that enters the water bottle to ensure proper water flow and hygiene.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No water dispensing | Water bottle empty or not properly installed. Air lock in system. | Replace water bottle. Re-install bottle and prime system by dispensing from both spouts until water flows. |
| Water not hot/cold enough | Dispenser recently plugged in. Hot/cold switch off. | Allow 15-30 minutes for water to reach desired temperature. Ensure hot/cold switches on back are in "ON" position. |
| K-Cup not brewing | Lid not closed properly. No water in reservoir. | Ensure lid is firmly closed. Check water bottle level. |
| Leaking | Drip tray full. Water bottle cap not sealed. | Empty and clean drip tray. Ensure water bottle cap is properly sealed onto the probe. |
Specifications
| Feature | Detail |
|---|---|
| Model | 601225-B |
| Color | Black and Stainless Steel |
| Material | Stainless Steel |
| Capacity | 3 or 5 Gallon Bottles |
| Product Dimensions | 12.2"D x 14.2"W x 43.5"H |
| Weight | 40.3 Pounds |
| Wattage | 420 watts |
| Hot Water Temperature | Heats to at least 188.5 degrees Fahrenheit (up to 197.6 degrees Fahrenheit) |
| Cold Water Temperature | Cools to 39.2 degrees Fahrenheit |
| Power Source | AC |
| UPC | 817206012665 |
Warranty and Support
For warranty information and customer support, please refer to the warranty card included with your product or visit the official Primo website.
You can also visit the Primo Store on Amazon: Primo Store
Contact Information
For further assistance, please contact Primo customer service.
Note: Specific contact details (phone, email) are typically provided on the manufacturer's website or in the product packaging.
