StarTech.com SV231DPU34K 2-Port DisplayPort KVM Switch User Manual

1. Introduction

The StarTech.com SV231DPU34K is a 2-Port DisplayPort KVM Switch designed to allow control of two DisplayPort-enabled computers from a single monitor, keyboard, and mouse. This device supports high-resolution video up to 4K at 60Hz and includes an integrated USB 3.0 hub for sharing additional USB peripherals between connected systems. It also features 3.5mm analog audio switching and offers flexible control via front-panel push buttons or hotkey commands.

2. Package Contents

1x KVM Switch (SV231DPU34K)
1x Universal Power Adapter (NA/JP, EU, UK, ANZ)
4x Rubber Foot Pads

3. Product Overview

3.1 Front Panel

The front panel provides convenient access to a USB HID port, a USB 3.0 port, and selection buttons for switching between connected computers.

Front view of the StarTech.com SV231DPU34K KVM Switch, showing HID USB port, USB 3.0 port, and two selection buttons labeled 1 and 2, along with a 'SELECT' button.

Image 1: Front Panel of the SV231DPU34K KVM Switch. Features include a USB HID port, a USB 3.0 port, and two computer selection buttons (1 and 2) with a 'SELECT' button.

3.2 Rear Panel

The rear panel houses the power input, console DisplayPort and USB HID ports, and dedicated DisplayPort, USB, and audio ports for each connected PC.

Rear view of the StarTech.com SV231DPU34K KVM Switch, showing DC power input, console DisplayPort, console USB HID ports, and PC1/PC2 DisplayPort, USB, and audio ports.

Image 2: Rear Panel of the SV231DPU34K KVM Switch. Connections include DC 9-12V power, Console DisplayPort, Console USB HID ports, and individual DisplayPort, USB 3.0 Type-B, and 3.5mm audio jacks for PC1 and PC2.

3.3 Labeled Diagram

This diagram provides a comprehensive view of all ports and their functions on both the front and rear panels.

Detailed labeled diagram of the StarTech.com SV231DPU34K KVM Switch, showing all front and rear ports with their respective labels, including 3.5mm Mini-Jack, USB Type-A (HID), USB 3.0 Type-B, and DisplayPort connections.

Image 3: Labeled diagram illustrating all ports on the SV231DPU34K KVM Switch, including console connections for monitor, keyboard, and mouse, and PC connections for two computers.

4. Setup Instructions

Follow these steps to set up your StarTech.com SV231DPU34K KVM Switch:

Power Off Devices: Ensure all computers, monitors, and peripherals are powered off before beginning the installation.
Connect Console Devices:
- Connect your DisplayPort monitor to the CONSOLE DisplayPort on the rear of the KVM switch.
- Connect your USB keyboard and mouse to the CONSOLE HID USB Type-A ports on the rear of the KVM switch.
- If using external speakers or a microphone, connect them to the CONSOLE 3.5mm audio jacks on the rear.
Connect Computers (PC1 and PC2): For each computer:
- Connect a DisplayPort cable from your computer's DisplayPort output to the corresponding PC1 DisplayPort or PC2 DisplayPort input on the KVM switch.
- Connect a USB 3.0 Type-A to Type-B cable from your computer's USB 3.0 port to the corresponding PC1 USB 3.0 Type-B or PC2 USB 3.0 Type-B input on the KVM switch.
- If using audio, connect 3.5mm audio cables from your computer's audio output/input to the corresponding PC1/PC2 3.5mm audio jacks.
Connect USB Peripherals: Connect any additional USB 3.0 peripherals (e.g., USB hub, printer, flash drive) to the USB 3.0 Type-A ports on the front or rear of the KVM switch.
Connect Power: Connect the included universal power adapter to the DC 9-12V power input on the rear of the KVM switch, then plug it into a power outlet.
Power On: Power on the KVM switch, then power on your monitor, and finally power on your connected computers.

Diagram showing the connection flow for the StarTech.com SV231DPU34K KVM Switch, illustrating two computers connecting to the KVM via DisplayPort and USB, and the KVM connecting to a single monitor, keyboard, and mouse.

Image 4: Connection diagram for the SV231DPU34K KVM Switch, showing how two computers share one display and peripherals.

5. Operating Instructions

The SV231DPU34K KVM Switch offers two methods for switching between connected computers:

5.1 Front Panel Push Buttons

Press the corresponding SELECT button on the front panel of the KVM switch to switch to the desired computer (PC1 or PC2). The LED indicator for the selected computer will illuminate.

Front view of the StarTech.com SV231DPU34K KVM Switch highlighting the selection buttons.

Image 5: Front panel with computer selection buttons.

5.2 Hotkey Switching

The KVM switch supports hotkey commands for switching between computers. Refer to the quick start guide or the official StarTech.com product page for specific hotkey sequences.

6. Maintenance

To ensure optimal performance and longevity of your KVM switch, follow these maintenance guidelines:

Cleaning: Keep the device clean and free from dust. Use a soft, dry, lint-free cloth for cleaning. Avoid using liquid or aerosol cleaners.
Ventilation: Ensure adequate airflow around the KVM switch to prevent overheating. Do not block any ventilation openings.
Cable Management: Organize cables to prevent strain on ports and accidental disconnections.
Environmental Conditions: Operate the device within its specified temperature and humidity ranges. Avoid extreme temperatures or moisture.

7. Troubleshooting

If you encounter issues with your KVM switch, refer to the following common problems and solutions:

Problem	Possible Solution
No display or flickering display after switching.	Ensure all DisplayPort cables are securely connected. Verify that the monitor is powered on and set to the correct input. Try power cycling the KVM switch and then the computers. Check if the DisplayPort cables meet the required specifications for 4K 60Hz.
Keyboard or mouse not responding.	Ensure USB HID cables are securely connected to the KVM's console HID ports. Try connecting the keyboard/mouse directly to the computer to confirm functionality. For gaming mice or specialized keyboards, try connecting them to the USB 3.0 ports on the KVM. Power cycle the KVM switch.
USB 3.0 devices not detected or working intermittently.	Ensure the USB 3.0 Type-A to Type-B cables from the computers to the KVM are properly connected. Power cycle the KVM switch. Test the USB device by connecting it directly to a computer.
Audio issues (static, no sound).	Verify all 3.5mm audio cables are correctly connected. Check audio settings on both computers to ensure the KVM's audio output is selected. Consider using a ground loop isolator if static persists.
G-Sync or FreeSync not working.	Some KVM switches may not fully support adaptive sync technologies. Test by connecting the display directly to the computer. Ensure DisplayPort cables are certified for high bandwidth.

8. Specifications

Feature	Detail
Model	SV231DPU34K
Brand	StarTech.com
Video Interface	DisplayPort 1.2
Max Resolution	3840 x 2160 @ 60Hz (4K UHD)
MST Passthrough	Supported
USB Hub	2-Port USB 3.0 Hub
USB HID Ports	4x USB Type-A (for keyboard/mouse)
Audio	3.5mm Analog Audio Switching
Switching Methods	Push Button, Hotkey
Material	Steel
Dimensions (L x W x H)	3.9 x 6.3 x 1.6 inches (9.9 x 16.0 x 4.1 cm)
Item Weight	1.3 Pounds (0.59 kg)
Power Input	DC 9-12V, 18 Watts
Color	Black
Operating Temperature	0°C to 40°C (32°F to 104°F)
Storage Temperature	-20°C to 60°C (-4°F to 140°F)
Humidity	0-80% RH (non-condensing)

9. Warranty and Support

9.1 Warranty Information

This StarTech.com product is backed by a 2-Year Warranty. For detailed warranty terms and conditions, please refer to the official StarTech.com website.

9.2 Technical Support

For technical assistance, product documentation, or driver downloads, please visit the official StarTech.com support website:

startech.com/support