1. Product Overview
The Nice RB400 is a robust motor designed for automating sliding gates weighing up to 400 kg. It operates on a 24 Vdc power supply and features an integrated control logic system utilizing Nice BlueBUS technology, which simplifies wiring and enhances system reliability.
This motor is an essential component for modern gate automation, providing smooth and reliable operation for residential and light commercial applications.

Figure 1.1: Nice RB400 Sliding Gate Motor. This image displays the main motor unit, characterized by its durable grey base and black upper casing, with the brand's logo prominently displayed.
2. Safety Information
Read all instructions carefully before installation and use. Failure to follow these safety guidelines may result in serious injury or property damage.
- Installation and maintenance must be performed by qualified personnel only.
- Disconnect power before performing any maintenance or service.
- Ensure all electrical connections comply with local and national electrical codes.
- Do not allow children to play with or operate the gate system.
- Keep hands and clothing clear of the gate and motor mechanism during operation.
- Ensure the gate is properly balanced and moves freely before installing the motor.
- Install safety devices such as photocells and safety edges to prevent entrapment.
3. Package Contents
Verify that all components are present and undamaged upon unpacking. Contact your supplier immediately if any items are missing or damaged.
- Nice RB400 Motor Unit with integrated control logic
- Mounting Plate and Fasteners
- Release Key for manual operation
- User Manual (this document)
- (Optional, depending on kit) Remote Controls, Photocells, Flashing Light, Rack Gear
4. Setup and Installation
Proper installation is crucial for the safe and efficient operation of the Nice RB400 motor. Refer to the detailed installation diagrams provided in the separate technical manual for specific wiring and mounting instructions.
4.1 Mounting the Motor
- Prepare a stable, level concrete foundation for the motor unit.
- Secure the mounting plate to the foundation using appropriate anchors.
- Mount the RB400 motor unit onto the mounting plate, ensuring it is aligned correctly with the gate's rack gear.
4.2 Electrical Connections
The RB400 operates on 24 Vdc. The integrated BlueBUS technology simplifies connections for accessories like photocells, flashing lights, and control devices.
- Connect the main power supply (24 Vdc) to the designated terminals on the control board.
- Connect BlueBUS compatible accessories to the BlueBUS terminals. Ensure correct polarity.
- Connect any external control devices (e.g., push buttons, key switches) as per the wiring diagram.
- Ensure proper grounding of the system.
4.3 Limit Switch Adjustment
Adjust the mechanical or magnetic limit switches to define the gate's open and closed positions accurately. Refer to the control unit's specific programming instructions for precise adjustment.
5. Operating Instructions
5.1 Normal Operation
Once installed and programmed, the gate can be operated using a remote control, push button, or other connected access control devices.
- Press the designated button on your remote control or access device to open or close the gate.
- The gate will move to its programmed open or closed limit.
- Safety features (e.g., photocells) will stop or reverse the gate if an obstruction is detected.
5.2 Manual Override
In case of power failure or malfunction, the gate can be manually operated by disengaging the motor.
- Locate the manual release mechanism on the motor unit.
- Insert the provided release key and turn it to disengage the motor.
- The gate can now be moved by hand.
- To re-engage, turn the key back to its original position and remove it. Operate the gate electrically once to ensure proper re-engagement.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your Nice RB400 motor.
- Monthly: Inspect the gate's movement for any obstructions or signs of wear on the rack gear. Clean any debris from the motor area.
- Quarterly: Check all electrical connections for tightness and corrosion. Test safety devices (photocells, safety edges) to ensure they are functioning correctly.
- Annually: Have a qualified technician inspect the motor, control unit, and all mechanical components for wear, lubrication, and proper adjustment.
Do not attempt to repair the motor unit yourself. Contact a qualified service technician for any repairs.
7. Troubleshooting
This section provides solutions to common issues. For more complex problems, consult a qualified technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Gate does not move. | No power; Motor disengaged; Remote battery dead; Safety device activated. | Check power supply; Re-engage motor; Replace remote battery; Check photocells for obstructions. |
| Gate stops unexpectedly. | Obstruction detected by safety device; Overload protection activated. | Remove obstruction; Check gate for free movement; Reduce friction. |
| Remote control not working. | Battery low/dead; Remote out of range; Remote not programmed. | Replace battery; Move closer to receiver; Re-program remote as per control unit manual. |
8. Specifications
| Feature | Detail |
|---|---|
| Model | RB400 (NC-10019) |
| Brand | Nice |
| Max Gate Weight | 400 kg |
| Power Supply | 24 Vdc |
| Control Logic | Integrated with Nice BlueBUS technology |
| ASIN | B07JDFZM2R |
9. Warranty and Support
For detailed warranty information, please refer to the official warranty card included with your product or visit the official Nice website. Warranty terms and conditions may vary by region.
For technical support, spare parts, or service inquiries, please contact your authorized Nice dealer or the manufacturer's customer service. Ensure you have your product model (RB400) and serial number (if applicable) ready when contacting support.
Manufacturer: Nice
Model Reference: NC-10019
Website: www.niceforyou.com (This is a general link, specific support contact details may vary)





