Twelve South 12-1809
Twelve South PowerPic Instruction Manual
Model: 12-1809
1. Introduction
1.1 Product Overview
The Twelve South PowerPic is an innovative picture frame that seamlessly integrates a 10W Qi wireless charger. Designed to blend naturally into any home or office environment, it allows for convenient wireless charging of compatible smartphones by simply placing the device against the glass. The frame is crafted from New Zealand Pine and accommodates any standard 5" x 7" printed photograph.
1.2 Key Features
- Integrated 10W Qi-certified fast wireless charger.
- Doubles as a modern 5x7 picture frame made from New Zealand pine.
- Charges wirelessly through most phone cases up to 3mm thick.
- Compatible with a wide range of wireless charging phones, including iPhone (X, XS, XS Max, XR, 8/8 Plus), Google Pixel 3, and Samsung Galaxy devices.
- Features a status light to indicate charging status and detect foreign objects.
- Connects via USB-C to USB-A cable (included) to any powered USB port.
2. Safety Information
Please read all safety instructions carefully before using the PowerPic. Failure to follow these instructions may result in electric shock, fire, or damage to the product.
- Do not expose the device to liquids, moisture, or extreme temperatures.
- Avoid placing metallic objects, credit cards, or other foreign materials between your phone and the charging surface, as this can interfere with charging and potentially damage the device. The PowerPic status light will indicate if a foreign object is detected.
- Do not disassemble, modify, or attempt to repair the device yourself. Refer all servicing to qualified personnel.
- Ensure the PowerPic is placed on a stable, flat surface to prevent accidental falls.
- Use only the provided USB-C to USB-A cable or a certified equivalent. Ensure your power source provides adequate power (e.g., a standard USB wall adapter).
3. Package Contents
Verify that all items are present in your PowerPic package:
- Twelve South PowerPic Frame
- USB-C to USB-A Cable
4. Setup
4.1 Unpacking
Carefully remove the PowerPic from its packaging. Retain the packaging for future storage or transport.
4.2 Connecting to Power
- Locate the USB-C port on the back of the PowerPic frame.
- Connect the USB-C end of the included cable to the PowerPic.
- Connect the USB-A end of the cable to a powered USB port (e.g., a wall adapter, computer USB port, or power strip with USB outlets). A power source is required for the charger to function.
4.3 Inserting a Photo
The PowerPic is designed to hold a standard 5" x 7" printed photo. To insert or change a photo:
- Gently remove the back panel of the picture frame.
- Insert your desired 5" x 7" photo behind the glass.
- Replace the back panel securely.
5. Operating Instructions
5.1 Wireless Charging Your Device
To charge your wireless-compatible smartphone:
- Ensure the PowerPic is connected to a power source.
- Place your smartphone against the glass surface of the PowerPic frame. The phone should be centered vertically on the frame for optimal charging.
- The PowerPic's status light will illuminate to indicate that charging has begun. Your phone's display will also typically show a charging indicator.
- The PowerPic can charge through most phone cases up to 3mm thick. Thicker cases or those with metallic components may interfere with charging.

Image: A smartphone wirelessly charging on the PowerPic frame, showcasing the integrated design.

Image: Side view of the PowerPic with a phone actively charging, highlighting its slim profile.

Image: The PowerPic integrated into a home or office setting, demonstrating its aesthetic appeal as a picture frame and charger.
5.2 Status Light Indicator
The PowerPic features a status light that provides important feedback:
- Solid Light: Indicates that a device is properly placed and is actively charging.
- Flashing Light: Indicates that a foreign object (e.g., metal, credit card) is detected between the phone and the charging surface, or that the phone is not correctly aligned. Remove the object or adjust the phone's position.
6. Maintenance
6.1 Cleaning
To maintain the appearance and functionality of your PowerPic:
- Wipe the frame and glass surface with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, solvents, or chemical sprays, as these may damage the finish.
6.2 Storage
When not in use for extended periods, disconnect the PowerPic from its power source and store it in a cool, dry place, away from direct sunlight and extreme temperatures.
7. Troubleshooting
If you encounter issues with your PowerPic, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not charging. |
|
|
| Status light is flashing. | Foreign object detected or phone misalignment. | Remove any foreign objects from the charging surface. Re-position your phone to ensure proper alignment. |
| Charging is slow. |
|
|
| Frame feels unstable. | Improper assembly or placement. | Ensure the frame is placed on a flat, level surface. Verify all components are securely assembled according to setup instructions. |
8. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 8.5 x 1.25 x 6.5 inches |
| Item Weight | 1.1 pounds |
| Model Number | 12-1809 |
| Connectivity Technology | Wireless, USB |
| Connector Type | USB Type C |
| Special Features | Fast Charging, Wireless Charging |
| Compatible Devices | Qi-compatible smartphones including iPhone (X, XS, XS Max, XR, 8/8 Plus), Google Pixel 3, Samsung Galaxy (Note 9/S9/S9+), iPhone 13 Pro |
| Material | New Zealand Pine (frame) |
| Photo Size | 5" x 7" |
9. Warranty and Support
Twelve South products are designed with quality and durability in mind. For specific warranty information, product registration, or technical support, please visit the official Twelve South website or contact their customer service directly. Keep your purchase receipt as proof of purchase.
Online Support: www.twelvesouth.com/support
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