Twelve South 12-1809

Twelve South PowerPic Instruction Manual

Model: 12-1809

1. Introduction

1.1 Product Overview

The Twelve South PowerPic is an innovative picture frame that seamlessly integrates a 10W Qi wireless charger. Designed to blend naturally into any home or office environment, it allows for convenient wireless charging of compatible smartphones by simply placing the device against the glass. The frame is crafted from New Zealand Pine and accommodates any standard 5" x 7" printed photograph.

1.2 Key Features

  • Integrated 10W Qi-certified fast wireless charger.
  • Doubles as a modern 5x7 picture frame made from New Zealand pine.
  • Charges wirelessly through most phone cases up to 3mm thick.
  • Compatible with a wide range of wireless charging phones, including iPhone (X, XS, XS Max, XR, 8/8 Plus), Google Pixel 3, and Samsung Galaxy devices.
  • Features a status light to indicate charging status and detect foreign objects.
  • Connects via USB-C to USB-A cable (included) to any powered USB port.

2. Safety Information

Please read all safety instructions carefully before using the PowerPic. Failure to follow these instructions may result in electric shock, fire, or damage to the product.

  • Do not expose the device to liquids, moisture, or extreme temperatures.
  • Avoid placing metallic objects, credit cards, or other foreign materials between your phone and the charging surface, as this can interfere with charging and potentially damage the device. The PowerPic status light will indicate if a foreign object is detected.
  • Do not disassemble, modify, or attempt to repair the device yourself. Refer all servicing to qualified personnel.
  • Ensure the PowerPic is placed on a stable, flat surface to prevent accidental falls.
  • Use only the provided USB-C to USB-A cable or a certified equivalent. Ensure your power source provides adequate power (e.g., a standard USB wall adapter).

3. Package Contents

Verify that all items are present in your PowerPic package:

  • Twelve South PowerPic Frame
  • USB-C to USB-A Cable

4. Setup

4.1 Unpacking

Carefully remove the PowerPic from its packaging. Retain the packaging for future storage or transport.

4.2 Connecting to Power

  1. Locate the USB-C port on the back of the PowerPic frame.
  2. Connect the USB-C end of the included cable to the PowerPic.
  3. Connect the USB-A end of the cable to a powered USB port (e.g., a wall adapter, computer USB port, or power strip with USB outlets). A power source is required for the charger to function.

4.3 Inserting a Photo

The PowerPic is designed to hold a standard 5" x 7" printed photo. To insert or change a photo:

  1. Gently remove the back panel of the picture frame.
  2. Insert your desired 5" x 7" photo behind the glass.
  3. Replace the back panel securely.

5. Operating Instructions

5.1 Wireless Charging Your Device

To charge your wireless-compatible smartphone:

  1. Ensure the PowerPic is connected to a power source.
  2. Place your smartphone against the glass surface of the PowerPic frame. The phone should be centered vertically on the frame for optimal charging.
  3. The PowerPic's status light will illuminate to indicate that charging has begun. Your phone's display will also typically show a charging indicator.
  4. The PowerPic can charge through most phone cases up to 3mm thick. Thicker cases or those with metallic components may interfere with charging.
Twelve South PowerPic with a smartphone charging on its surface, displaying a 63% charge.

Image: A smartphone wirelessly charging on the PowerPic frame, showcasing the integrated design.

Twelve South PowerPic from a side angle, showing a smartphone charging on the frame.

Image: Side view of the PowerPic with a phone actively charging, highlighting its slim profile.

Twelve South PowerPic placed on a shelf next to other decorative items, with a phone charging.

Image: The PowerPic integrated into a home or office setting, demonstrating its aesthetic appeal as a picture frame and charger.

5.2 Status Light Indicator

The PowerPic features a status light that provides important feedback:

  • Solid Light: Indicates that a device is properly placed and is actively charging.
  • Flashing Light: Indicates that a foreign object (e.g., metal, credit card) is detected between the phone and the charging surface, or that the phone is not correctly aligned. Remove the object or adjust the phone's position.

6. Maintenance

6.1 Cleaning

To maintain the appearance and functionality of your PowerPic:

  • Wipe the frame and glass surface with a soft, dry, lint-free cloth.
  • Do not use abrasive cleaners, solvents, or chemical sprays, as these may damage the finish.

6.2 Storage

When not in use for extended periods, disconnect the PowerPic from its power source and store it in a cool, dry place, away from direct sunlight and extreme temperatures.

7. Troubleshooting

If you encounter issues with your PowerPic, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Device not charging.
  • Not connected to power.
  • Phone not properly aligned.
  • Phone case too thick or contains metal.
  • Foreign object on charging surface.
  • Phone not Qi-compatible.
  • Ensure USB cable is securely connected to PowerPic and a powered USB port.
  • Adjust phone position on the frame, ensuring it is centered.
  • Remove phone case or use a thinner, non-metallic case.
  • Remove any objects between the phone and the frame.
  • Verify your phone supports Qi wireless charging.
Status light is flashing.Foreign object detected or phone misalignment.Remove any foreign objects from the charging surface. Re-position your phone to ensure proper alignment.
Charging is slow.
  • Power source insufficient.
  • Phone case interference.
  • Ensure the USB power adapter provides sufficient output (e.g., 5V/2A or higher for fast charging).
  • Try charging without the phone case to see if speed improves.
Frame feels unstable.Improper assembly or placement.Ensure the frame is placed on a flat, level surface. Verify all components are securely assembled according to setup instructions.

8. Specifications

FeatureDetail
Product Dimensions8.5 x 1.25 x 6.5 inches
Item Weight1.1 pounds
Model Number12-1809
Connectivity TechnologyWireless, USB
Connector TypeUSB Type C
Special FeaturesFast Charging, Wireless Charging
Compatible DevicesQi-compatible smartphones including iPhone (X, XS, XS Max, XR, 8/8 Plus), Google Pixel 3, Samsung Galaxy (Note 9/S9/S9+), iPhone 13 Pro
MaterialNew Zealand Pine (frame)
Photo Size5" x 7"

9. Warranty and Support

Twelve South products are designed with quality and durability in mind. For specific warranty information, product registration, or technical support, please visit the official Twelve South website or contact their customer service directly. Keep your purchase receipt as proof of purchase.

Online Support: www.twelvesouth.com/support

© 2024 Twelve South. All rights reserved.

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