Product Overview
The VIVO DESK-V102EW is an ergonomic electric standing desk frame designed for DIY tabletops, offering height adjustment for a versatile workstation. It features a powerful single-motor lift system and a touch control panel with memory settings.
- Active Workstation Legs: Designed for customizable tables, providing desired height adjustment.
- Compatibility: Recommended for tabletops with a length of 38–80 inches, width of 23–39 inches, and thickness of 3/4 inch or greater.
- Solid 176 lbs Support: All-steel construction with a 3-part column support system ensures stability for weights up to 176 lbs.
- Electric Lift System: Smooth and powerful single-motor lift with 3-piece telescopic legs for a lift speed of 1.5 inches per second.
- Touch Control: Features an elegant touch-screen controller with customizable memory settings and programmable alarm reminders.
Setup and Assembly
Assembly of the VIVO DESK-V102EW desk frame is designed to be straightforward, though two people are recommended for ease of installation. Ensure you have adequate space and all components before beginning.
Before You Begin
- Unpack all components and verify against the parts list in the user guide.
- Ensure the tabletop you plan to use meets the recommended dimensions and thickness for proper stability.
- Keep hands and fingers clear of moving parts during assembly and adjustment.
Assembly Steps
- Attach the side brackets to the crossbar.
- Connect the legs to the crossbar assembly.
- Secure the feet to the bottom of each leg.
- Install the motor and control box, connecting all necessary cables.
- Carefully place your chosen tabletop onto the assembled frame and secure it using appropriate screws (not included with frame).
For detailed, step-by-step instructions and diagrams, please refer to the official User Guide (PDF).

Image: Main components of the VIVO Electric Stand Up Desk Frame, including the white frame and the black touch control pad.

Image: A diagram illustrating the adjustable dimensions of the desk frame, including length (37.3" to 60") and height (24.5" to 50.3").
Operating Instructions
The VIVO DESK-V102EW features an intuitive touch control panel for easy height adjustments and memory settings.
Basic Operation
- Adjusting Height: Use the up (▲) and down (▼) arrows on the control panel to raise or lower the desk to your desired height.
- Smooth Movement: The single-motor lift system provides a smooth and quiet transition between sitting and standing positions.
Memory Presets
The control panel allows you to save up to three preferred height settings for quick adjustments.
- Adjust the desk to your desired height using the up/down arrows.
- Press the 'M' button. The display will flash.
- Press one of the number buttons (1, 2, or 3) before the display stops flashing to save the current height to that preset.
- To recall a saved height, simply press the corresponding number button (1, 2, or 3).
Timer Reminder
Utilize the built-in timer to set reminders to switch between sitting and standing throughout your workday.
- Press the 'T' button to activate or adjust the timer. Refer to the full user guide for specific timer programming details.

Image: A close-up view of the smart control panel, highlighting the timer, sit-to-stand arrows, and three memory preset buttons.

Image: The desk frame showcasing its 3-stage legs, which provide a wide height range and stability, along with its 176 lb weight capacity.
Maintenance
To ensure the longevity and optimal performance of your VIVO Electric Stand Up Desk Frame, follow these simple maintenance guidelines:
- Regular Cleaning: Wipe down the frame with a soft, damp cloth to remove dust and debris. Avoid abrasive cleaners or solvents that could damage the finish.
- Check Connections: Periodically inspect all screws and bolts to ensure they are tight. Re-tighten if necessary to maintain stability.
- Cable Management: Ensure all cables are neatly managed and not pinched or strained, which can affect motor performance or cause damage.
- Avoid Overloading: Do not exceed the maximum weight capacity of 176 lbs to prevent strain on the motor and frame.
Troubleshooting
If you encounter any issues with your VIVO Electric Stand Up Desk Frame, refer to the following common troubleshooting tips:
- Desk Not Moving/No Power:
- Check if the power cord is securely plugged into both the desk control box and a working wall outlet.
- Ensure all connections between the control panel, motor, and control box are firm.
- Grinding/Clunking Noise During Movement:
- This may indicate a loose component within the legs or frame. Carefully inspect all assembly points and tighten any loose screws.
- Ensure the desk is balanced and the weight is evenly distributed on the tabletop.
- Wobbling at Standing Height:
- Verify that all frame connections are securely tightened.
- Ensure the desk is on a level surface. Adjust the leveling feet if necessary.
- Confirm that your tabletop is securely fastened to the frame and is within the recommended size and thickness.
- Control Panel Display Issues:
- If the display is not functioning correctly, try unplugging the desk for 30 seconds and then plugging it back in to reset the system.
If these steps do not resolve the issue, please consult the comprehensive user manual or contact VIVO customer support for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Brand | VIVO |
| Model Number | DESK-V102EW |
| Product Dimensions (D x W x H) | 23.5"D x 37.3"W x 24.5"H (frame) |
| Color | White Frame |
| Base Material | Alloy Steel |
| Finish Type | Powder Coated |
| Special Feature | Electric |
| Included Components | White Electric Single Motor Desk Frame |
| Item Weight | 41.8 Pounds |
| Minimum Height | 24.5 Inches (frame height) |
| Maximum Height | 50.3 Inches (frame height) |
| Maximum Weight Recommendation | 176 Pounds |
| Number of Height Positions | 3 (Memory Presets) |
| Required Assembly | Yes |
| Recommended Number of People for Assembly | 2 |
Warranty Information
The VIVO Electric Stand Up Desk Frame (Model: DESK-V102EW) comes with a 3-year manufacturer's warranty. This warranty covers defects in materials and workmanship under normal use.
For specific details regarding warranty claims and coverage, please refer to the official warranty documentation included with your product or contact VIVO customer support.
Customer Support
VIVO is committed to providing high-quality support for its products. If you have any questions, require assistance with assembly, or need troubleshooting help, please reach out to our customer support team.
- U.S. Based Support: Our sales and technical support team members are based in the U.S. to provide the highest quality support and availability.
- Contact Information: For direct assistance, please visit the VIVO Store on Amazon or refer to the contact details provided in your product packaging.
- Returns: VIVO offers 30-day easy returns.

Image: A visual representation of VIVO's U.S. based support and product protection.