GENBOLT GB202H

GENBOLT 5X Optical Zoom PTZ Outdoor WiFi Surveillance Camera User Manual

Model: GB202H | Brand: GENBOLT

1. Introduction

Welcome to the user manual for your GENBOLT GB202H 5X Optical Zoom PTZ Outdoor WiFi Surveillance Camera. This manual provides essential information for the proper installation, operation, and maintenance of your camera. Please read it thoroughly before using the product to ensure optimal performance and safety.

Safety Information

  • Ensure the power supply matches the camera's requirements (12V DC).
  • Do not expose the camera to extreme temperatures outside its operating range (-20°C to +50°C).
  • Avoid direct exposure to strong sunlight for prolonged periods, which may affect image quality.
  • Do not attempt to disassemble or modify the camera. Refer all servicing to qualified personnel.
  • Ensure all cables are properly secured and protected from environmental damage.

2. Package Contents

Please check the package for the following items:

  • GENBOLT GB202H PTZ Camera
  • Power Adapter
  • Ethernet Cable
  • Mounting Screws and Wall Plugs
  • User Manual
  • External Speaker (for two-way audio)
GENBOLT GB202H camera and accessories laid out

Image: Contents of the GENBOLT GB202H package, including the camera, power adapter, Ethernet cable, mounting hardware, user manual, and external speaker.

3. Product Overview

Familiarize yourself with the main components of your GENBOLT GB202H camera:

Diagram showing components of the GENBOLT GB202H camera

Image: Detailed diagram of the camera highlighting key components such as the 5X optical zoom lens, IR LEDs, WiFi antenna, water-resistant connector, and the internal TF card slot.

  • 5X Optical Zoom Lens: Allows for clear magnification without image degradation.
  • IR Array LEDs: Provide powerful infrared illumination for night vision up to 100 feet.
  • WiFi Antenna: For wireless network connectivity (2.4GHz only).
  • Water-Resistant Housing (IP66): Protects the camera from dust and water, suitable for outdoor use in various weather conditions.
  • TF Card Slot: Supports up to 128GB FAT32 for local video storage.
  • Console Control: Internal control board for camera functions.

4. Setup

4.1 Physical Installation

Choose a suitable outdoor location for mounting the camera, ensuring a clear field of view and access to a power source. The camera is designed for wall mounting.

  1. Mark the drilling points on the wall using the mounting bracket as a template.
  2. Drill holes and insert the wall plugs.
  3. Secure the mounting bracket to the wall with the provided screws.
  4. Attach the camera to the mounting bracket.
  5. Connect the 12V DC power adapter to the camera's power input.
GENBOLT GB202H camera mounted on a wall

Image: The GENBOLT GB202H camera securely mounted on an exterior wall, ready for surveillance.

4.2 Network Connection

The camera supports both WiFi and Power over Ethernet (PoE) connectivity.

WiFi Connection (2.4GHz Only)

  • Ensure your WiFi router operates on the 2.4GHz band. The camera does not support 5GHz WiFi.
  • Position the camera within effective range of your WiFi signal. The enhanced 5dBi antenna provides stable connection up to 50 feet (without obstacles).

PoE Connection (Optional)

If you have a PoE switch, you can power the camera and provide network connectivity through a single Ethernet cable.

  • Connect an Ethernet cable from your PoE switch to the camera's network port.
  • This method simplifies wiring by eliminating the need for a separate power adapter at the camera location.
Diagram illustrating both DC power and PoE connection options for the camera

Image: Visual representation of the camera's dual power options: direct DC power connection and Power over Ethernet (PoE) via a PoE switch.

4.3 App Installation & Initial Setup

To manage and view your camera, download the official GENBOLT CAM APP.

  1. Search for "GENBOLT CAM" in your smartphone's app store (iOS or Android).
  2. Download and install the app.
  3. Open the app and create a new account or log in if you already have one.
  4. Follow the in-app instructions to add your GB202H camera. This typically involves scanning a QR code on the camera or manually entering its ID.
  5. Configure network settings within the app if connecting via WiFi.

5. Operating Your Camera

5.1 PTZ Control and Zoom

The camera features Pan, Tilt, and Zoom (PTZ) capabilities, allowing you to remotely adjust its viewing angle and magnification.

  • Pan: Horizontal rotation of 320°.
  • Tilt: Vertical movement of 70°.
  • 5X Optical Zoom: Magnify the image up to 5 times without losing clarity.
  • 4X Digital Zoom: Further magnifies the image digitally, combining with optical zoom for a total 9X zoom.
Image demonstrating 9X zoom capability of the camera

Image: A street scene demonstrating the camera's 9X zoom capability, showing a magnified view of a distant license plate.

5.2 Intelligent Auto Tracking & Humanoid Detection

The camera is equipped with advanced features to enhance surveillance efficiency.

  • Humanoid Detection: Reduces false alarms by distinguishing human shapes from other moving objects like animals, rain, or falling leaves.
  • Auto Tracking: When a human is detected, the camera will automatically follow their movement within its pan and tilt range.
Image showing humanoid detection and auto tracking in a backyard setting

Image: A child playing in a yard, with a yellow box indicating the camera's humanoid detection and auto-tracking feature in action.

5.3 Preset Positions & Cruise

Set specific points of interest for the camera to monitor automatically.

  • You can preset up to 8 specific positions.
  • Activate the automatic cruise function via the app, and the camera will cycle through these preset positions, providing continuous surveillance of key areas.
  • To stop the cruise, simply use the pan/tilt controls or select a specific preset position.
Diagram illustrating preset cruise path around a house

Image: An overhead view of a house with arrows indicating a predefined cruise path between 8 preset surveillance positions.

5.4 Night Vision

The camera provides clear surveillance even in complete darkness.

  • Equipped with 10mil IR LEDs, the camera offers night vision up to 100 feet (30 meters).
  • The camera automatically switches between day and night mode based on ambient light conditions.
Comparison of day and night surveillance modes

Image: A split image showing the same scene during the day (color) and at night (black and white infrared), demonstrating 24/7 surveillance capability.

5.5 Recording & Storage

The camera supports local storage for continuous or event-triggered recording.

  • Insert a TF (microSD) card (up to 128GB, FAT32 format) into the designated slot.
  • The camera supports intelligent loop recording, overwriting the oldest footage when the card is full.
  • Recordings can include audio.

5.6 Notifications

Stay informed about detected activities.

  • Alarm Notifications: Receive instant alerts on your smartphone when motion or humanoid detection is triggered.
  • Email Alerts: Configure the camera to send email notifications with snapshots of the event.

5.7 Official Product Video

For a visual guide on setting up and using your GENBOLT camera, you can refer to the official product video:

Video Description: This video provides a quick setup guide for the GENBOLT HD Security Camera, demonstrating the initial steps to get your camera operational.

Watch Quick Setup Guide on YouTube

6. Maintenance

6.1 Cleaning

  • Regularly clean the camera lens and housing with a soft, damp cloth to ensure clear image quality.
  • Do not use harsh chemicals or abrasive cleaners.

6.2 Firmware Updates

  • Periodically check the GENBOLT CAM APP or the official GENBOLT website for available firmware updates.
  • Firmware updates can improve performance, add new features, and enhance security.

6.3 Weather Resistance

The camera is rated IP66 weatherproof, meaning it is protected against dust ingress and powerful water jets. It is designed to withstand outdoor conditions, including temperatures from -4°F to +122°F (-20°C to +50°C).

GENBOLT GB202H camera in a snowy environment, highlighting IP66 weatherproof rating

Image: The camera installed outdoors in a snowy landscape, emphasizing its IP66 weatherproof, cold-resistant, waterproof, sunproof, and dustproof capabilities.

7. Troubleshooting

If you encounter issues with your camera, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Camera not powering onNo power, faulty adapter, loose connection.Check power outlet, ensure adapter is securely connected, try a different outlet or adapter.
Cannot connect to WiFiIncorrect WiFi password, 5GHz network, camera too far from router, network interference.Verify password, ensure router is 2.4GHz, move camera closer to router, reduce interference.
Poor image qualityDirty lens, low light, network bandwidth issues.Clean the lens, ensure adequate lighting or check night vision, check network speed.
Frequent false alarmsSensitivity too high, non-human motion.Adjust motion detection sensitivity in the app, enable humanoid detection.
Recording not workingTF card full/corrupted, incorrect format, recording settings.Check TF card status, format to FAT32, verify recording schedule in app.

If the problem persists, please contact GENBOLT customer support for assistance.

8. Specifications

FeatureDetail
Model NumberGB202H
Video Resolution1080p (1920x1080 pixels)
Optical Zoom5X (2.8-12mm vari-focal lens)
Digital Zoom4X (Total 9X with optical zoom)
Pan Range320° Horizontal
Tilt Range70° Vertical
Night Vision RangeUp to 100 feet (30 meters) with IR LEDs
StorageSupports TF Card up to 128GB (FAT32)
Wireless ConnectivityWi-Fi (2.4GHz only) with 5dBi antenna
Wired ConnectivityEthernet (supports PoE)
Power Supply12 Volts, 10 Watts
MaterialMetal
Dimensions (L x W x H)12 x 6 x 15 cm (4.7 x 2.4 x 5.9 inches)
Weight1.23 kg (2.7 lbs)
Weatherproof RatingIP66
Operating Temperature-20°C to +50°C (-4°F to +122°F)

9. Warranty and Support

9.1 Warranty Information

  • 30-Day Exchange: Enjoy a 30-day exchange policy for any product defects or dissatisfaction.
  • 1-Year Limited Warranty: Your GENBOLT GB202H camera is covered by a 1-year limited warranty from the date of purchase, covering manufacturing defects.

9.2 Technical Support

GENBOLT is committed to providing excellent customer service.

  • 24/7 Technical Assistance: Free technical support is available around the clock to assist you with any questions or issues you may encounter.
  • For support, please visit the official GENBOLT website or contact their customer service team through the GENBOLT CAM APP.

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