Introduction
Welcome to the user manual for your La Nordica - Extraflame Viviana Evo 10 KW Pellet Stove. This manual provides essential information for the safe and efficient operation, installation, maintenance, and troubleshooting of your pellet stove. Please read this manual thoroughly before operating the appliance and keep it for future reference.
Important Safety Information
Your safety and the safety of others are paramount. Always adhere to the following safety guidelines:
- Read and understand all instructions before installation and use.
- Ensure proper ventilation and flue gas exhaust according to local regulations.
- Only use approved wood pellets as fuel. Do not use other materials.
- Keep combustible materials at a safe distance from the stove.
- Do not touch hot surfaces. Use protective gloves when handling the stove during operation.
- Keep children and pets away from the operating stove.
- Regularly inspect and clean the flue pipe and chimney.
- In case of fire, do not use water. Use a suitable fire extinguisher.
For detailed safety instructions, consult a qualified technician or your local fire safety authority.
Installation and Initial Setup
Installation of the Viviana Evo pellet stove should be performed by a qualified professional to ensure compliance with all local building codes and safety standards.
Unpacking
Carefully remove the stove from its packaging. Inspect for any damage that may have occurred during transit. Retain packaging materials for potential future transport.
Placement
Position the stove on a non-combustible surface, ensuring adequate clearance from walls and other combustible materials as specified in the installation guidelines. The stove features a lacquered steel casing and ceramic top.
Flue Connection
Connect the stove to a suitable and properly sized chimney or flue system. Ensure all connections are sealed and airtight to prevent smoke leakage.
Electrical Connection
Connect the stove to a grounded electrical outlet. The stove requires electrical power for its electronic controls and pellet feeding mechanism.
Initial Checks
Before the first use, verify that all components are correctly assembled and that the pellet hopper is free of foreign objects.

Figure 1: Front view of the La Nordica - Extraflame Viviana Evo 10 KW Pellet Stove, showcasing its design and the active flame within the combustion chamber.
Operating Your Viviana Evo Pellet Stove
Fueling the Stove
Open the pellet hopper lid and fill it with high-quality wood pellets. Ensure the hopper is not overfilled.
Starting the Stove
Follow the instructions on the control panel to initiate the startup sequence. The stove will automatically feed pellets and ignite them. The Electronic Air Control system ensures optimal combustion and high efficiency.
Adjusting Heat Output
Use the control panel to adjust the desired heat output. The Pellet Level Control system manages the pellet supply as needed to maintain the set temperature.
Room Temperature Control
The integrated Room Temperature Control feature allows for convenient temperature regulation using an ambient sensor, which helps reduce fuel consumption.
Shutting Down the Stove
To turn off the stove, follow the shutdown procedure on the control panel. The stove will cease pellet feeding and enter a cooling cycle.
Weekly Programmer
Utilize the integrated weekly programmer to set desired operating times and temperatures for automated operation throughout the week.
Maintenance and Cleaning
Regular maintenance ensures the longevity and efficient operation of your Viviana Evo pellet stove.
Daily Cleaning
- Clean Glass Control: The preheated airflow system helps prevent dirt deposits on the viewing glass. Wipe the glass with a suitable cleaner when the stove is cold.
- Empty the removable ash drawer as needed to maintain optimal airflow and combustion.
Regular Cleaning
- Auto Clean Checkup: This feature increases efficiency and reduces cleaning intervals for the burner. However, periodic manual cleaning of the burner pot and combustion chamber is still necessary.
- Clean the removable cast iron hearth to remove any accumulated residue.
- Inspect and clean the flue pipe and chimney regularly, as recommended by a qualified technician.
Component Inspection
Periodically check the durable cast iron doors for proper sealing and any signs of wear. Ensure the safety thermostat is functioning correctly.
Troubleshooting Guide
This section provides solutions to common issues you might encounter with your pellet stove.
| Problem | Possible Cause | Solution |
|---|---|---|
| Stove does not ignite | No pellets in hopper, igniter malfunction, blocked air intake. | Refill hopper, check igniter connection, clear air intake. |
| Low heat output | Incorrect pellet feed rate, dirty burner, poor quality pellets. | Adjust pellet feed settings, clean burner, use recommended pellets. |
| Excessive smoke | Blocked flue, improper air settings, wet pellets. | Clean flue, adjust air settings, use dry pellets. |
| Stove shuts down unexpectedly | Overheating (safety thermostat activated), power interruption, sensor error. | Allow stove to cool, check power supply. The Auto Restart feature will attempt to restart after a power interruption. If programming errors occur, use the Hard Reset Program to restore factory settings. |
Technical Specifications
Below are the key technical specifications for the La Nordica - Extraflame Viviana Evo 10 KW Pellet Stove:
| Specification | Value |
|---|---|
| Item Weight | 118 kg |
| Part Number | 1275104 |
| Material Type | Ceramic, Cast Iron, Steel Alloy, Glass |
| Power Source Type | Pellet Powered |
| Manufacturer | La Nordica - Extraflame |
| Item Model Number | 4250930180822 |
| Brand | La Nordica - Extraflame |
| Thermal Output | 10 Kilowatts |
| Ventilation Type | Non-ventilated |
Warranty and Customer Support
Your La Nordica - Extraflame Viviana Evo 10 KW Pellet Stove is covered by a manufacturer's warranty. Please refer to the warranty card included with your purchase for specific terms and conditions. For technical assistance, spare parts, or any inquiries not covered in this manual, please contact your authorized La Nordica - Extraflame dealer or customer support.
Always provide your model number (4250930180822) and purchase date when contacting support.