1. Introduction
The WYZE Cam v2 is a 1080p Full HD indoor smart home camera designed for monitoring your home. It offers live streaming, two-way audio, motion and sound detection with free cloud storage, and night vision capabilities. This manual provides essential information for setting up, operating, and maintaining your camera.
What's in the Box:
- 1x WYZE Cam v2 Camera
- 1x USB Power Cable
- 1x Power Adapter
- 1x Metal Mounting Plate
- 1x Adhesive Tape
This image displays the WYZE Cam v2 camera along with its essential accessories: a USB power cable, a power adapter, a metal mounting plate, and adhesive tape, all necessary for setup and installation.
2. Safety Information
- The WYZE Cam v2 is designed for indoor use only and is not weatherproof.
- Ensure the camera is powered by the provided 110-240V (AC/DC) power adapter.
- Do not expose the camera to water or moisture.
- Keep the camera away from heat sources.
3. Setup
3.1. Download the Wyze App
Download the official Wyze app from the Apple App Store (for iOS devices) or Google Play Store (for Android devices). Create an account or log in if you already have one.
3.2. Powering the Camera
- Connect the USB power cable to the camera's micro USB port.
- Plug the other end of the USB cable into the power adapter.
- Plug the power adapter into a standard electrical outlet. The camera will power on and the indicator light will begin to flash.
3.3. Connecting to Wi-Fi
- Open the Wyze app and tap the '+' icon to add a new device.
- Follow the on-screen instructions to connect your camera to your 2.4GHz Wi-Fi network. The camera is not compatible with 5GHz Wi-Fi networks.
3.4. Mounting Options
The WYZE Cam v2 features a magnetic base and comes with an adhesive metal plate for flexible placement.
- Magnetic Base: The camera's base is magnetic, allowing it to attach directly to metallic surfaces.
- Adhesive Mounting: For non-metallic surfaces, use the included adhesive tape to attach the metal mounting plate, then secure the camera magnetically to the plate.
This image shows the front of the WYZE Cam v2, highlighting its compact design and the adjustable magnetic base that allows for versatile positioning.
4. Operating Instructions
4.1. Live Stream
Access 1080p Full HD live streaming from anywhere using the Wyze app on your mobile device. This allows you to view your home in real-time.
4.2. Two-Way Audio
While live streaming, use the two-way audio feature in the Wyze app to speak and listen through your camera.
4.3. Motion/Sound Recording & Free Cloud Storage
The camera automatically records 12-second video clips when motion or sound is detected. These clips are saved to the cloud for 14 days for free, with no subscription required. Mobile push notifications can be enabled to alert you when activity is detected.
4.4. MicroSD Card for Continuous Recording
For continuous recording, insert an 8GB, 16GB, or 32GB FAT32 microSD card (sold separately) into the camera's slot. This enables continuous recording regardless of motion or sound, and allows for custom time-lapse videos.
4.5. Night Vision
The camera features 4 infrared (IR) LEDs, providing night vision up to 30 feet in absolute darkness. Note: IR does not work through glass windows.
4.6. Motion Tagging
Utilize the Motion Tagging feature to easily identify and highlight moving objects in both live stream and playback video modes.
4.7. Voice Control
The WYZE Cam v2 is compatible with Amazon Alexa and Google Assistant (US only). Use voice commands to view the camera's live stream on compatible smart displays.
4.8. Sharing Camera Access
You can share access to your WYZE Cam v2 with multiple family members. They simply need to download the Wyze app and accept your invitation to view the live stream and video recordings.
5. Maintenance
5.1. Cleaning
To clean the camera, gently wipe the lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
5.2. Firmware Updates
Regularly check the Wyze app for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
6. Troubleshooting
- Connectivity Issues: Ensure your camera is within range of your 2.4GHz Wi-Fi network. Restart your camera and router if connection problems persist.
- Night Vision Clarity: If night vision is blurry or reflective, ensure there are no obstructions directly in front of the lens, especially if viewing through glass.
- Motion/Sound Detection: Verify that motion and sound detection settings are enabled in the Wyze app. Adjust sensitivity levels as needed.
7. Specifications
| Feature | Specification |
|---|---|
| Model Name | Wyze Cam v2 |
| Video Resolution | 1080p Full HD |
| Indoor/Outdoor Usage | Indoor |
| Connectivity | 2.4GHz Wi-Fi |
| Night Vision Range | Up to 30 feet (4 IR LEDs) |
| Two-Way Audio | Yes |
| Motion/Sound Detection | Yes (with 12-second free cloud storage) |
| MicroSD Card Support | 8GB, 16GB, 32GB FAT32 (for continuous recording) |
| Voice Control | Amazon Alexa, Google Assistant |
| Mounting Type | Magnetic, Adhesive |
| Power Source | Corded Electric (110-240V AC/DC) |
| Dimensions | 2.2 x 2 x 2 inches |
| Weight | 3.53 ounces |
8. Warranty and Support
8.1. Warranty Information
The WYZE Cam v2 comes with a 1-year limited warranty. Please refer to the official WYZE website for full warranty terms and conditions.
8.2. Customer Support
For further assistance, troubleshooting, or to access additional resources, please visit the official WYZE support page or their brand store on Amazon:
