Introduction
Thank you for choosing the 360 Robot Vacuum and Mop Cleaner. This intelligent cleaning device is designed to provide efficient and thorough cleaning for your home, featuring advanced laser navigation, powerful suction, and smart app control. This manual will guide you through the setup, operation, and maintenance of your new robot vacuum to ensure optimal performance and longevity.

The 360 Robot Vacuum and Mop Cleaner, Model S6, shown with its companion mobile application interface.
Safety Information
- Read all instructions carefully before using the appliance.
- Do not allow children to operate the robot vacuum. Supervise children and pets when the robot is operating.
- Ensure the charging dock is placed on a flat surface against a wall, with clear space around it.
- Do not use the robot vacuum in wet environments or near liquids.
- Remove any loose cables, small objects, or fragile items from the floor before cleaning to prevent entanglement or damage.
- Do not use the robot vacuum to pick up large debris, sharp objects, or burning/smoking materials.
- Only use the original charger and battery provided by the manufacturer.
- Perform regular maintenance as described in this manual to ensure safe and efficient operation.
Package Contents
Verify that all components are present in the package:
- 360 Robot Vacuum and Mop Cleaner (S6)
- Charging Dock
- Power Adapter
- Water Tank
- Mop Cloth
- Side Brushes (2 pairs)
- Cleaning Tool
- User Manual
- Battery (pre-installed)
- Filter (pre-installed)
Product Overview
Familiarize yourself with the main components of your 360 Robot Vacuum and Mop Cleaner.

Overview of the robot vacuum's intelligent features including anti-collision, anti-drop sensors, long-lasting battery, LDS laser navigation, and SLAM algorithm for mapping.
Top View:
- LDS Laser Navigation Sensor: For accurate mapping and navigation.
- Power/Clean Button: Press to start/pause cleaning, long press to turn on/off.
- Recharge Button: Press to send the robot back to the charging dock.
- Dustbin Compartment: Located under the top cover.
Bottom View:
- Main Brush: For deep cleaning carpets and hard floors.
- Side Brushes: To sweep debris from edges and corners.
- Driving Wheels: For movement across various surfaces.
- Omni-directional Wheel: For steering.
- Charging Contacts: To connect with the charging dock.
- Cliff Sensors: To prevent falling down stairs.
- Wall Sensor: To sweep along walls and corners effectively.
Setup
1. Charging the Robot Vacuum
- Place the charging dock on a hard, level surface against a wall. Ensure there is at least 0.5 meters (1.6 feet) of clear space on both sides and 1.5 meters (4.9 feet) in front of the dock.
- Connect the power adapter to the charging dock and plug the other end into a power outlet.
- Place the robot vacuum onto the charging dock, ensuring the charging contacts align. The robot will announce that it is charging. For first use, fully charge the robot before operation.
2. Connecting to the 360 Robot App
- Download the "360 Robot" app from the App Store (iOS) or Google Play Store (Android).
- Open the app and create an account or log in.
- Follow the in-app instructions to add your device. This typically involves selecting your robot model, connecting to its Wi-Fi hotspot, and then connecting the robot to your home Wi-Fi network (2.4GHz only).
- Once connected, you can control the robot, view cleaning maps, set schedules, and access advanced features through the app.
Operating
Starting a Cleaning Cycle
- Via Robot Button: Press the Power/Clean button on the robot once to start a cleaning cycle. Press again to pause.
- Via App: Open the 360 Robot app and tap the "Clean" button. You can also select specific cleaning modes (e.g., Spot cleaning, Proximity cleaning) or set schedules.
- Via Voice Command (Alexa): If integrated with Alexa, you can use voice commands like "Alexa, ask 360 Robot to start cleaning."
Cleaning Modes

The robot vacuum is capable of both sweeping (vacuuming) and mopping, utilizing its main brush, side brushes, and mop cloth.
- Auto Clean: The robot intelligently maps your home and cleans systematically. It identifies carpet and automatically switches to Max Mode with 1800Pa suction power for deep cleaning.
- Spot Cleaning: Directs the robot to clean a specific small area intensively.
- Proximity Cleaning: Cleans a designated area around the robot.
- Mopping Mode: Attach the water tank with a damp mop cloth. The robot will mop hard floors. Note: The mopping function is designed for light mopping and not for heavy stains.
Advanced App Features

The 360 Robot app allows users to define and set up off-limit areas on the cleaning map, preventing the robot from entering specific zones.
- Multi-map Management: Save and manage multiple floor plans for different levels of your home.
- Off-limit Area: Draw virtual boundaries or no-go zones on the map to prevent the robot from entering specific areas.
- Scheduling: Set specific times for the robot to automatically start cleaning.
- Remote Control: Manually control the robot's movement using the app.
- Track Cleaning: Monitor the robot's real-time cleaning path and progress on the map.
- Suction Levels: Adjust suction power (Quiet, Normal, Powerful, Max) according to your cleaning needs.
Automatic Recharge and Breakpoint Resume

The robot automatically returns to its charging dock when the battery is low and resumes cleaning from the last uncleaned spot after recharging.
When the battery level is low during a cleaning cycle, the robot will automatically return to its charging dock. Once fully recharged, it will resume cleaning from where it left off, ensuring complete coverage of your home.
Maintenance
Regular maintenance is crucial for optimal performance and longevity of your robot vacuum.
1. Emptying the Dustbin
- Open the top cover of the robot and remove the dustbin.
- Open the dustbin lid and empty its contents into a trash can.
- It is recommended to empty the dustbin after each cleaning cycle.
2. Cleaning the Filter

The 360 Robot Vacuum features a washable HEPA filter, which helps maintain high filtration efficiency and contributes to cleaner indoor air.
- Remove the filter from the dustbin.
- Tap the filter gently to remove loose dirt.
- Rinse the filter under running water. Ensure it is completely dry before reinserting it into the dustbin. Do not use a brush or other tools to clean the filter, as this may damage it.
- It is recommended to clean the filter weekly and replace it every 3-6 months, depending on usage.
3. Cleaning Brushes
- Main Brush: Remove the main brush cover and then the main brush. Use the provided cleaning tool to remove hair and debris tangled around the brush. Reinstall the brush and cover. Clean weekly.
- Side Brushes: Check side brushes for tangled hair or debris. If necessary, remove them (they can be pulled off) and clean. Reinstall, ensuring they click into place. Replace if worn or damaged. Clean monthly.
4. Cleaning Sensors and Charging Contacts
- Wipe the cliff sensors (on the bottom of the robot), wall sensor (on the side), and charging contacts (on the robot and charging dock) with a clean, dry cloth. This ensures proper navigation and charging. Clean monthly.
5. Water Tank and Mop Cloth Maintenance
- After mopping, remove the water tank and empty any remaining water.
- Remove the mop cloth and wash it thoroughly. Allow it to air dry completely before reattaching or storing.
- Do not leave water in the tank when the robot is not in use for extended periods.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not turn on. | Battery is low or depleted. | Place the robot on the charging dock and ensure it is charging. |
| Robot cannot connect to Wi-Fi. | Incorrect Wi-Fi password; 5GHz network; robot too far from router. | Ensure correct 2.4GHz Wi-Fi password. Move robot closer to router. Restart robot and router. |
| Robot gets stuck frequently. | Obstacles on the floor; narrow spaces. | Clear obstacles. Use the app to set off-limit areas for problematic zones. |
| Poor cleaning performance. | Dustbin full; filter clogged; brushes tangled. | Empty dustbin. Clean or replace filter. Clean main and side brushes. |
| Robot does not return to charging dock. | Charging dock obstructed; charging contacts dirty. | Ensure clear space around the dock. Clean charging contacts on both robot and dock. |
Specifications
| Feature | Detail |
|---|---|
| Brand | 360 |
| Model Name | S6 |
| Special Features | Anti-Collision, Anti-Fall, Washable Filter |
| Colour | Multicolour |
| Filter Type | Cloth |
| Battery Life | 110 Minutes |
| Power Source | Battery Powered |
| Control Method | App |
| Compatible Devices | Alexa |
| Item Weight | 3 kg 490 g |
| Item Dimensions (LxWxH) | 35 x 35 x 10 Centimeters |
Warranty and Support
For warranty information and technical support, please refer to the warranty card included in your product packaging or visit the official 360 SmartAI website. You can also contact customer service through the 360 Robot app for assistance.
For additional resources and FAQs, please visit the 360 Store on Amazon.