1. Introduction
The Wilo HiControl 1 is an electronic flow and pressure sensor designed for automatic control of pumps. It starts the pump when water is drawn and stops it when the flow ceases, providing constant pressure in domestic water supply systems. This device protects the pump from dry running and ensures efficient operation. Please read this manual carefully before installation and operation to ensure safe and correct use.
2. Safety Information
General Safety:
- Only qualified personnel should install and maintain this device.
- Disconnect power before performing any work on the device or pump.
- Ensure all electrical connections comply with local regulations and standards.
- Do not operate the device if it is damaged.
- Protect the device from frost and direct sunlight.
Electrical Safety:
- The device operates on 230 Volt AC/DC. Ensure the power supply matches the device's requirements.
- Proper grounding is essential to prevent electric shock.
- Do not immerse the device in water.
3. Package Contents
Verify that all components are present and undamaged upon unpacking:
- Wilo HiControl 1 Pump Controller (Model 4190896)
- Instruction Manual
4. Product Overview
The Wilo HiControl 1 is a compact unit designed for easy integration into existing pump systems. It features a robust housing and clear indicators for operational status.

Figure 1: Wilo HiControl 1 Cold Water Pump Controller. This image shows the compact black unit with visible inlet and outlet connections, and a power cable connection point.
Key Features:
- Automatic pump control based on flow and pressure.
- Integrated dry-running protection.
- Compact design for space-saving installation.
- Suitable for various cold water pump applications.
5. Setup
Proper installation is crucial for the optimal performance and longevity of the Wilo HiControl 1.
5.1 Mechanical Installation
- Mount the HiControl 1 vertically in the discharge line of the pump, ensuring the flow direction arrow on the device matches the water flow.
- Ensure the device is installed in a frost-free location and protected from direct weather exposure.
- Use appropriate sealing materials (e.g., PTFE tape) on threaded connections to prevent leaks.
- Ensure there are no air pockets in the system after installation. Bleed the system thoroughly.
5.2 Electrical Connection
- Connect the pump's power cable to the designated terminals on the HiControl 1. Refer to the wiring diagram inside the terminal box cover.
- Connect the main power supply (230V AC/DC) to the input terminals of the HiControl 1.
- Ensure all connections are secure and properly insulated.
- Verify that the power supply is protected by a suitable circuit breaker and residual current device (RCD).
6. Operating Instructions
The Wilo HiControl 1 operates automatically once properly installed and powered.
6.1 Initial Start-up
- Ensure the pump and the entire hydraulic system are filled with water and free of air.
- Switch on the main power supply to the HiControl 1.
- The pump will start automatically and run for a few seconds to pressurize the system.
- Open a tap to draw water. The pump should start.
- Close the tap. The pump should continue to run for a short period (run-on time) and then stop.
6.2 Normal Operation
- When a tap is opened and water is drawn, the HiControl 1 detects the flow and starts the pump.
- When the tap is closed and the flow stops, the HiControl 1 detects the cessation of flow and stops the pump after a short delay.
- The integrated dry-running protection will stop the pump if no water is detected, preventing damage.
7. Maintenance
The Wilo HiControl 1 requires minimal maintenance. Regular checks can help ensure reliable operation.
- Visual Inspection: Periodically check the device for any signs of damage, leaks, or corrosion.
- Electrical Connections: Ensure all electrical connections remain tight and free from corrosion.
- Cleaning: Clean the exterior of the device with a damp cloth. Do not use abrasive cleaners or solvents.
- Frost Protection: In cold climates, ensure the device and associated piping are protected from freezing.
8. Troubleshooting
This section provides solutions to common issues you might encounter with the Wilo HiControl 1.
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not start when tap is opened. | No power supply. No water in the system (dry running protection activated). Blocked inlet/outlet. | Check power connection and circuit breaker. Bleed the pump and system, ensure water supply. Check for obstructions in pipes. |
| Pump runs continuously. | Leak in the system. Tap not fully closed. Sensor malfunction. | Check all pipes and connections for leaks. Ensure all taps are completely closed. Contact qualified service personnel. |
| Pump starts and stops frequently (short cycling). | Small leak in the system. Air in the system. | Check for minor leaks. Bleed the system thoroughly to remove air. |
9. Specifications
| Feature | Specification |
|---|---|
| Manufacturer | WILO |
| Model Number | 4190896 (HiControl 1) |
| Product Dimensions | 7.7 x 9.3 x 6 cm |
| Weight | 1 kg |
| Voltage | 230 Volt |
| Energy Source | AC/DC |
| Color | Black |
10. Warranty and Support
Wilo products are manufactured to high-quality standards. For warranty information, please refer to the documentation provided with your purchase or visit the official Wilo website. For technical support, spare parts, or service, please contact your local Wilo dealer or authorized service center. When contacting support, please have your product model number (4190896) and serial number ready.