1. Introduction
This manual provides comprehensive instructions for the HTC U12+ smartphone. It covers device setup, operation, maintenance, and troubleshooting to ensure optimal use of your device.
The HTC U12+ features a 6.0-inch display, 6GB RAM, and 128GB storage. It is equipped with a high-rated camera system, including a 16 MP front-facing camera and a 12MP UltraPixel rear-facing camera with optical image stabilization and Ultra speed autofocus. A key feature is Edge Sense, allowing interaction with the device through squeezes.
Image 1.1: Front and back view of the HTC U12+ smartphone. The front displays the screen with a digital clock and weather, while the back shows the dual camera setup, fingerprint sensor, and HTC logo.
2. What's in the Box
Verify that all items are present in the product packaging:
- HTC U12+ Smartphone
- Charger
- Earphones
- SIM Ejector Tool (typically included with manual)
- Quick Start Guide / Safety Guide
Image 2.1: The complete package contents for the HTC U12+, showing the phone, USB-C charger, USB-C earphones, and various printed materials including a quick start guide and safety information.
3. Initial Setup
3.1. Inserting the SIM Card
- Locate the SIM card tray on the side of your HTC U12+.
- Insert the SIM ejector tool into the small hole on the tray to open it.
- Place your Nano SIM card(s) into the tray with the gold contacts facing down. Ensure proper orientation as indicated on the tray.
- Carefully push the tray back into the phone until it clicks into place.
Image 3.1: A diagram illustrating the process of inserting a SIM card into the HTC U12+ using the provided ejector tool.
3.2. Charging the Battery
Before first use, fully charge the device battery.
- Connect the USB-C cable to the charging port at the bottom of the phone.
- Connect the other end of the USB-C cable to the power adapter.
- Plug the power adapter into an electrical outlet.
- The charging indicator will appear on the screen.
Image 3.2: The bottom edge of the HTC U12+ smartphone, highlighting the central USB-C port for charging and data transfer.
3.3. Powering On/Off
- To power on: Press and hold the Power button (located on the right side) until the HTC logo appears.
- To power off: Press and hold the Power button, then select "Power off" from the options on the screen.
4. Operating Your HTC U12+
4.1. Edge Sense 2
Edge Sense 2 allows you to interact with your phone by squeezing its sides. This feature can be customized to launch applications, take photos, activate voice assistants, and more.
- Short Squeeze: Perform a quick squeeze to launch a pre-assigned app or function (e.g., camera).
- Squeeze and Hold: Maintain a squeeze to activate a different function (e.g., Google Assistant).
- Double Tap: Tap the side of the phone twice to activate one-handed mode or other customizable actions.
To customize Edge Sense settings, navigate to Settings > Edge Sense.
4.2. Camera Functions
The HTC U12+ features a dual rear camera (12MP UltraPixel with OIS) and a dual front camera (16MP). It supports HDR Boost and Ultra Speed Autofocus.
- Launching the Camera: Use the camera icon on the home screen or a short squeeze via Edge Sense.
- Taking Photos: Tap the shutter button on the screen or use a short squeeze.
- Switching Cameras: Tap the camera switch icon to toggle between front and rear cameras.
- Modes: Explore various camera modes like Panorama, Pro mode, and Portrait mode for enhanced photography.
Image 4.1: The rear panel of the HTC U12+, displaying the dual camera lenses, LED flash, and circular fingerprint sensor below the cameras.
4.3. Display and Navigation
The 6-inch Super LCD display offers a resolution of 1440 x 2880 pixels. Navigation is primarily via the touchscreen and on-screen navigation bar.
- Touch Gestures: Tap, swipe, pinch-to-zoom are standard gestures.
- Navigation Bar: The on-screen navigation bar typically includes Back, Home, and Recent Apps buttons.
- Brightness: Adjust screen brightness from the Quick Settings panel or Settings > Display.
Image 4.2: The front of the HTC U12+ showing its vibrant display with the home screen, including app icons and a digital clock.
4.4. Audio Features
The HTC U12+ incorporates HTC BoomSound for enhanced audio experience. It does not feature a traditional 3.5mm headphone jack; audio output is via the USB-C port or Bluetooth.
- USB-C Earphones: Use the included USB-C earphones for wired audio.
- Bluetooth Audio: Pair with Bluetooth headphones or speakers via Settings > Connected devices > Bluetooth.
5. Care and Maintenance
To ensure the longevity and optimal performance of your HTC U12+, follow these care guidelines:
- Screen Protection: Consider using a screen protector to prevent scratches.
- Case Usage: The device features a glass design which can be prone to smudges and damage from drops. Using a protective case is highly recommended.
- Cleaning: Use a soft, lint-free cloth to clean the screen and body. Avoid harsh chemicals or abrasive materials.
- Temperature: Avoid exposing the phone to extreme temperatures (hot or cold) or direct sunlight for extended periods.
- Water Resistance: While the HTC U12+ may have some level of water resistance, it is not waterproof. Avoid submerging the device in liquids.
6. Troubleshooting
This section addresses common issues you might encounter with your HTC U12+.
6.1. Device Not Responding
- Restart: Press and hold the Power button for about 10-15 seconds to force a restart.
- Charge: Ensure the battery is not completely drained. Connect the charger and wait a few minutes before attempting to power on.
6.2. Network Connectivity Issues
- Check SIM Card: Ensure the SIM card is correctly inserted and activated.
- Airplane Mode: Toggle Airplane Mode on and off (from Quick Settings or Settings > Network & internet).
- Network Settings: Go to Settings > Network & internet > Mobile network and ensure your preferred network type is selected.
6.3. Battery Draining Quickly
- Background Apps: Close unnecessary background applications.
- Screen Brightness: Reduce screen brightness or enable adaptive brightness.
- Power Saver: Activate Battery Saver mode (Settings > Battery).
- App Usage: Check battery usage by app in Settings > Battery to identify power-hungry applications.
6.4. Apps Crashing or Freezing
- Restart App: Force close the app and reopen it.
- Clear Cache: Go to Settings > Apps & notifications > [App Name] > Storage & cache > Clear cache.
- Update App: Ensure the app is updated to its latest version from the Google Play Store.
7. Specifications
Detailed technical specifications for the HTC U12+ (Model: 2Q55100):
| Feature | Detail |
|---|---|
| Model Name | HTC U12+ |
| Dimensions | 6.17 x 2.91 x 0.34 inches |
| Item Weight | 6.6 ounces (187 grams) |
| Operating System | Android |
| Screen Size | 6 Inches |
| Resolution | 1440 x 2880 pixels |
| RAM | 6 GB |
| Memory Storage Capacity | 128 GB |
| Rear Camera | 12MP UltraPixel with OIS |
| Front Camera | 16MP |
| Battery Capacity (from input) | 4000 Milliamp Hours |
| Connectivity Technologies | USB, Cellular (2G, 3G, 4G) |
| Audio Jack | No headphone jack (USB-C audio) |
| Color | Flame Red |
Image 7.1: A label displaying various product details for the HTC U12+, including SAR values, power input/output specifications, and manufacturing origin (Made in Taiwan).
8. Warranty and Support
Please note that this is an International Version of the HTC U12+ and is explicitly stated as having No-Warranty from the seller. For any support or service inquiries, it is recommended to contact the original point of purchase or refer to HTC's official global support resources for general product information.
For further assistance, you may visit the official HTC website: HTC Support
