Digital Yacht 4G Connect 2G/3G/4G LTE Internet Access Solution User Manual

1. Introduction

The Digital Yacht 4G Connect is a high-performance 2G/3G/4G LTE internet access solution designed to provide reliable and fast internet connectivity in challenging environments, such as marine vessels or remote locations. This device acts as a Wi-Fi hotspot and wired router, allowing multiple devices to connect to the internet via a cellular data connection. It is built for durability and ease of use, ensuring seamless communication wherever you are.

Figure 1: The Digital Yacht 4G Connect unit, showcasing its compact design, three external antennas for enhanced signal reception, and the LAN/WAN network ports at the base. The device label indicates default Wi-Fi settings and IP address.

2. Setup and Installation

2.1 Package Contents

• Digital Yacht 4G Connect Unit
• Three external antennas
• Power cable
• Mounting bracket and screws
• Quick Start Guide (refer to this manual for full details)

2.2 Physical Installation

1. Mounting: Select a suitable location for the 4G Connect unit, ensuring good ventilation and protection from direct elements. Use the provided mounting bracket and screws to securely attach the unit to a flat surface.
2. Antenna Connection: Carefully screw the three external antennas onto the corresponding connectors on the top of the 4G Connect unit. Ensure they are finger-tight.
3. SIM Card Insertion: Locate the SIM card slot (usually on the side or bottom, refer to device markings). Insert a standard size (2FF) or micro/nano SIM with an adapter, ensuring it clicks into place. The device supports 2G, 3G, and 4G LTE SIM cards.

2.3 Power and Network Connection

1. DC Power: Connect the supplied DC power cable to the "DC POWER" input port on the unit. Connect the other end to a compatible 12V or 24V DC power source.
2. LAN Network: For wired connections, connect an Ethernet cable from your device (e.g., computer, network switch) to the "LAN NETWORK" port on the 4G Connect unit.
3. WAN Network (Optional): If you wish to use the 4G Connect as a router for an existing wired internet source (e.g., shore-side Wi-Fi bridge), connect that source to the "WAN NETWORK" port.

2.4 Initial Configuration

The 4G Connect unit comes with default settings for easy initial access:

• Wi-Fi Network Name (SSID): 4GConnect
• Wi-Fi Password: 4GConnect
• Default IP Address: 192.168.1.1

To access the web interface for advanced settings:

1. Connect your computer or mobile device to the "4GConnect" Wi-Fi network or via an Ethernet cable to the LAN port.
2. Open a web browser and enter http://192.168.1.1 in the address bar.
3. Log in using the default username and password (refer to the device label or quick start guide for these credentials, typically "admin" for both).
4. It is highly recommended to change the default Wi-Fi password and router login credentials for security purposes.

3. Operating Instructions

3.1 Connecting Devices

• Wi-Fi Devices: On your smartphone, tablet, or laptop, search for available Wi-Fi networks and select "4GConnect". Enter the Wi-Fi password (default: 4GConnect) to connect.
• Wired Devices: Connect any Ethernet-enabled device directly to the "LAN NETWORK" port using an Ethernet cable.

3.2 Status Indicators

The 4G Connect unit features LED indicators to provide status information:

• Power LED: Solid green when powered on.
• Signal Strength LEDs: Multiple LEDs indicating cellular signal strength (e.g., 1-4 bars). More LEDs lit means stronger signal.
• Data LED: Flashes when data is being transmitted or received.
• Wi-Fi LED: Solid when Wi-Fi is active, flashes when devices are connected and active.

4. Maintenance

Regular maintenance ensures optimal performance and longevity of your 4G Connect unit.

• Cleaning: Periodically wipe the unit with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
• Firmware Updates: Check the Digital Yacht website (www.digitalyacht.co.uk) for available firmware updates. Keeping the firmware updated can improve performance, add features, and enhance security.
• Connection Checks: Ensure all cable connections (power, antennas, Ethernet) are secure and free from corrosion or damage.

5. Troubleshooting

5.1 No Internet Connection

• Check Power: Ensure the Power LED is solid green.
• Check SIM Card: Verify the SIM card is correctly inserted and active with a data plan.
• Signal Strength: Check the Signal Strength LEDs. If low or no signal, try repositioning the unit or antennas.
• APN Settings: Access the web interface (192.168.1.1) and verify that the correct APN (Access Point Name) settings for your mobile network provider are configured.
• Reboot: Power cycle the 4G Connect unit by disconnecting and reconnecting the power.

5.2 Slow Speeds or Intermittent Connection

• Signal Strength: Weak cellular signal is a common cause. Ensure antennas are optimally positioned.
• Network Congestion: Cellular network performance can vary based on local congestion.
• Interference: Other electronic devices might cause interference. Try to isolate the 4G Connect unit.
• Data Cap: Check if your mobile data plan has reached its data cap, which might result in throttled speeds.

5.3 Cannot Access Web Interface

• IP Address: Ensure you are using the correct IP address: http://192.168.1.1.
• Network Connection: Verify your device is connected to the 4G Connect's Wi-Fi network or LAN port.
• IP Conflict: Ensure your computer's IP settings are set to obtain an IP address automatically (DHCP).
• Firewall: Temporarily disable any firewall on your computer to rule it out as a cause.

6. Specifications

7. Warranty and Support

7.1 Warranty Information

The Digital Yacht 4G Connect comes with a manufacturer's warranty. For detailed information regarding warranty terms, conditions, and duration, please refer to the official warranty documentation included with your product or visit the Digital Yacht website.

7.2 Technical Support

For technical assistance, product inquiries, or support, please contact Digital Yacht directly:

• Website: www.digitalyacht.co.uk
• Email: Refer to website for contact forms or email addresses.
• Telephone: +44 1784 223456 (UK)
• Manufacturer Location: Manufactured in the UK

When contacting support, please have your product model number (ZDIG4GC-US) and a detailed description of your issue ready.