Introduction
This manual provides essential information for the safe operation, maintenance, and troubleshooting of your Strongway 4400-Lb. Capacity Pallet Jack, Model 3360562. Read and understand all instructions before use to ensure safe and efficient handling of materials.
Important Safety Information
Always prioritize safety when operating the pallet jack. Failure to follow these instructions may result in serious injury or property damage.
General Safety Guidelines
- Do not exceed the rated load capacity of 4400 lbs.
- Ensure the load is stable and centered on the forks.
- Do not operate the pallet jack on uneven, sloped, or unstable surfaces.
- Keep hands and feet clear of moving parts, especially the wheels and forks.
- Wear appropriate personal protective equipment (PPE), such as safety shoes and gloves.
- Inspect the pallet jack for damage or malfunctions before each use.
WARNING: Crushing Hazard. Keep hands and feet clear of wheels and moving parts during operation.
Image: Close-up of a warning label on the pallet jack, highlighting the crushing hazard near the wheels.
Setup and Assembly
The Strongway Pallet Jack typically requires minimal assembly. Follow these steps to prepare your unit for operation.
Initial Inspection
- Unpack all components and verify against the packing list.
- Check for any shipping damage. Report any damage immediately to the supplier.
Handle Assembly
- Insert the handle into the pump housing.
- Secure the handle using the provided pins or bolts, ensuring they are fully engaged.
- Verify that the control lever on the handle operates smoothly through its three positions (Lift, Neutral, Lower).
Image: Detailed view of the pallet jack's pump mechanism and the base of the handle, illustrating where the handle connects.
Product Overview and Operation Video
Operating Instructions
Control Lever Functions
The handle features a three-position control lever:
- Lift: Pull the lever up to engage the pump and raise the forks.
- Neutral: Position the lever in the middle for easy maneuvering without lifting or lowering.
- Lower: Push the lever down to release hydraulic pressure and lower the forks.
Image: Close-up of the pallet jack's handle, showing the ergonomic grip and the three-position control lever for lifting, neutral, and lowering functions.
Moving a Pallet
- Ensure the control lever is in the "Lower" position to fully lower the forks.
- Carefully guide the forks into the pallet opening until the back of the forks touches the pallet. The tapered ends and guide rollers facilitate smooth entry.
- Move the control lever to the "Lift" position. Pump the handle repeatedly to raise the pallet off the ground to the desired height.
- Move the control lever to the "Neutral" position.
- Push or pull the pallet jack to move the load. Utilize the 180-degree turning radius for maneuverability in tight spaces.
- To lower the load, move the control lever to the "Lower" position. The forks will descend smoothly.
Image: The Strongway Pallet Jack in its ready-to-use state, with forks lowered and handle upright.
Maintenance
Regular maintenance ensures the longevity and safe operation of your pallet jack.
- Lubrication: Periodically lubricate all moving parts, including axles, bearings, and pivot points, with general-purpose grease.
- Hydraulic Fluid: Check the hydraulic fluid level regularly. Use only recommended hydraulic oil. Refer to the pump housing for the fill plug location. Ensure the fluid is clean and free of contaminants.
- Cleaning: Keep the pallet jack clean and free of debris, especially around the wheels and hydraulic pump.
- Inspection: Regularly inspect for loose fasteners, worn wheels, damaged forks, or any other compromised components. Replace any damaged parts immediately with genuine Strongway replacement parts.
Image: Close-up view of the pallet jack's poly steering wheels and guide rollers, important components for smooth movement and maintenance.
Troubleshooting
Refer to the table below for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Forks do not lift | Low hydraulic fluid; Air in hydraulic system; Release valve open | Check and add hydraulic fluid; Bleed air from the system (refer to pump instructions); Ensure control lever is in "Lift" position |
| Forks lower slowly or uncontrollably | Release valve not fully closed; Worn or damaged seals in pump | Adjust control lever to ensure it's fully in the "Neutral" or "Lift" position; Contact service for seal replacement if issue persists |
| Difficulty steering or moving | Damaged or worn steering wheels/rollers; Obstruction | Inspect and replace wheels/rollers if necessary; Clear any obstructions from the wheels |
Specifications
- Model: 3360562
- Capacity: 4400 lbs.
- Lift Range: 3 in. – 7.5 in.
- Fork Length: 48 in.
- Width Between Forks: 14.375 in. (fixed)
- Overall Dimensions (L x W): 62 in. x 27 in.
- Steering Wheel Diameter: 6.375 in. (poly)
- Guide Rollers: 1.875 in.
- Pump Type: Fully welded, leak-resistant hydraulic
- Turning Radius: 180 degrees
- Item Weight: 147 lbs.
Warranty and Support
For warranty information, technical support, or replacement parts, please contact Strongway customer service. Keep your purchase receipt and model number handy for efficient service.
Visit the official Strongway store for more products and support: Strongway Store
