1. Introduction
The Wilo Plavis 013-C-2G is an automatic condensate lifting system engineered for efficient and reliable removal of condensate from various heating and cooling systems. This includes condensation boilers, air conditioning units, and refrigeration systems. Its compact design, quiet operation (approximately 40 dBA), and low energy consumption (up to 20 W) make it suitable for residential and light commercial applications. The system features a rotatable cover and motor for flexible installation and simplified maintenance.
This manual provides essential information for the safe and correct installation, operation, and maintenance of your Wilo Plavis 013-C-2G condensate pump. Please read it thoroughly before installation and keep it for future reference.
Image 1.1: Wilo Plavis 013-C-2G Condensate Pump. This image shows the compact, white unit with its power adapter and outlet pipe.
2. Safety Instructions
Always observe the following safety instructions to prevent personal injury and damage to the equipment.
- Read this instruction manual completely before installation or operation.
- Installation and maintenance should only be performed by qualified personnel in accordance with local regulations and standards.
- Always disconnect the power supply before performing any work on the pump.
- Ensure the power supply matches the specifications of the pump (100-240 V, 50/60 Hz).
- The pump is rated IPX4, meaning it is protected against splashing water. Do not submerge the unit.
- This pump is suitable for condensate with a pH value of ≥ 2.5. Do not use with highly acidic or alkaline liquids.
- Do not operate the pump if it is damaged or if the electrical cable is frayed.
3. Package Contents
Carefully unpack the box and ensure all components are present and undamaged:
- Wilo Plavis 013-C-2G Condensate Lifting System (with level sensor, cover, and slider)
- Electrical cable (1.5 meters long)
- Granule chamber wall for neutralization (1x)
- Pressure side hose (8 mm diameter, 5 meters long)
- Adjustable rubber inlet connections (4x, suitable for diameters 8 mm to 32 mm)
- Screws (4x, diameter 4) and anchors (2x) for wall mounting
- Mounting and operating instructions (this manual)
4. Setup and Installation
The Wilo Plavis 013-C-2G features a 'Plug & Pump' system for straightforward installation. The rotatable cover and motor allow for flexible positioning of the inlet and pressure outlet connections.
4.1 Mounting the Unit
- Choose a suitable location near the condensate source (e.g., air conditioner, boiler).
- The unit can be placed on a flat surface or wall-mounted using the provided screws and anchors.
- Ensure there is sufficient space for connections and future maintenance.
4.2 Connecting the Condensate Inlet
- The integrated and adjustable inlet connection accommodates diameters from 18 mm to 40 mm.
- Connect the condensate drain line from your appliance to the pump's inlet. Use the appropriate rubber connections if needed.
- Ensure a secure and watertight connection to prevent leaks.
4.3 Connecting the Pressure Outlet
- Connect the provided 8 mm diameter pressure hose to the pump's outlet.
- Route the pressure hose to a suitable drain point, ensuring it has a continuous upward slope if pumping vertically, and no kinks or sharp bends.
- Secure the hose connections with clamps if necessary.
Image 4.1: Wilo Plavis 013-C-2G showing connection points. This image illustrates the various inlet and outlet ports on the condensate pump, highlighting its adaptability for different pipe sizes.
4.4 Electrical Connection
- Plug the 1.5-meter electrical cable into a grounded power outlet (100-240 V, 50/60 Hz).
- The pump is now ready for operation.
5. Operating Instructions
The Wilo Plavis 013-C-2G operates automatically based on its integrated level sensor. When condensate accumulates in the reservoir and reaches a predetermined level, the pump will activate to discharge the liquid.
- Automatic Operation: The pump will start and stop automatically as condensate levels rise and fall.
- Visual Alarm: The unit is equipped with a visual alarm to indicate high water levels or potential malfunctions.
- Alarm Contact: An adjustable alarm contact (normally open/normally closed) is available for connection to a boiler or building management system, providing an external alert or shutdown signal in case of an alarm condition.
6. Maintenance
Regular maintenance ensures the longevity and efficient operation of your condensate pump. The design allows for quick and easy maintenance.
6.1 Cleaning the Reservoir and Sensor
- Disconnect the pump from the power supply.
- Remove the removable cover to access the reservoir and level sensor.
- Clean the reservoir and sensor components with clean water and a soft brush to remove any sludge or debris.
- Ensure the integrated ball check valve is free of obstructions.
- Reassemble the unit, ensuring the cover is securely in place.
6.2 Inspection
- Periodically check all hose connections for leaks or damage.
- Inspect the electrical cable for any signs of wear or damage.
- Ensure the discharge hose is not kinked or blocked.
7. Troubleshooting
If your Wilo Plavis 013-C-2G is not functioning as expected, refer to the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not start | No power supply Level sensor blocked Motor malfunction | Check power connection Clean level sensor and reservoir Contact qualified service personnel |
| Pump runs continuously | Discharge hose blocked or kinked Check valve stuck open Level sensor malfunction | Clear obstruction in hose Inspect and clean check valve Contact qualified service personnel |
| Water leaks from unit | Loose connections Damaged housing or seals | Tighten all connections Inspect unit for cracks; contact service if damaged |
| Visual alarm activated | High water level (pump not discharging) Sensor malfunction | Refer to "Pump does not start" or "Pump runs continuously" solutions Contact qualified service personnel |
For issues not listed here or if the problem persists after attempting the solutions, please contact qualified service personnel or Wilo customer support.
8. Technical Specifications
| Model | Plavis 013-C-2G |
| Brand | Wilo |
| Power Supply | 100-240 V, 50/60 Hz |
| Power Consumption | ≤ 20 W |
| Media Temperature Range | +5 °C to +60 °C |
| Ambient Temperature Range | +5 °C to +40 °C |
| Protection Class | IPX4 |
| Condensate Drain Connection | Ø 8 mm to 10 mm |
| Adjustable Integrated Inlet Connection | Ø 18 mm to Ø 40 mm |
| Rubber Connections (Inlet) | Ø 8 mm to Ø 32 mm |
| Condensate pH Suitability | ≥ 2.5 |
| Tank Volume | 1.6 L |
| Usable Volume | 0.7 L |
| Tank Emptying Time | 20 s (at design point 3.2 m / 120 l/min with 5 m discharge length) |
| Noise Level | ≤ 40 dBA |
| Dimensions (L x W x H) | 21 x 12.3 x 13.9 cm |
| Weight | 1 kg |
9. Warranty and Support
Wilo products are manufactured to high-quality standards. For information regarding warranty terms and conditions, please refer to the documentation provided at the time of purchase or contact your local Wilo representative or authorized dealer.
For technical support, spare parts, or service inquiries, please contact the seller or Wilo customer service. Ensure you have your product model number (Plavis 013-C-2G) and purchase details available when contacting support.
