Fermax Way-fi Video Intercom Kit 1431 User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Fermax Way-fi Video Intercom Kit 1431. This system allows you to see and communicate with visitors at your door, and with its integrated Wi-Fi connectivity, you can manage calls and open the door remotely via your mobile device. Please read this manual thoroughly before installation and use to ensure proper functioning and safety.

2. Safety Information

• Electrical Safety: Installation must be performed by qualified personnel in accordance with local electrical codes. Disconnect power before performing any wiring or maintenance.
• Water Exposure: The outdoor panel is designed for outdoor use, but avoid direct high-pressure water jets. The indoor monitor is for indoor use only and must be protected from moisture.
• Temperature: Operate the device within specified temperature ranges to prevent damage.
• Cleaning: Use a soft, dry cloth for cleaning. Do not use abrasive cleaners or solvents.
• Modifications: Do not attempt to modify or repair the device yourself. Refer all servicing to authorized service personnel.

3. Package Contents

Verify that all components are present and undamaged upon unpacking:

• Fermax Way-fi Outdoor Video Panel
• Fermax Way-fi 7-inch Indoor Monitor
• Power Supply Unit
• Mounting Accessories (screws, wall plugs)
• User Manual (this document)

4. Product Overview

4.1 Outdoor Video Panel

The outdoor panel is the external unit of the video intercom system, typically installed near your entrance. It features a camera, microphone, speaker, and a call button for visitors to initiate communication.

Figure 1: Fermax Way-fi Outdoor Video Panel. This image shows the rectangular outdoor unit with a camera lens at the top, a speaker/microphone grille below it, and a circular call button at the bottom right.

4.2 Indoor Monitor

The indoor monitor is your primary interface for the system inside your home. It features a 7-inch capacitive touchscreen for intuitive control and integrated Wi-Fi for mobile connectivity.

Figure 2: Fermax Way-fi 7-inch Indoor Monitor. This image displays the white rectangular indoor monitor with a large 7-inch touchscreen showing a digital clock and various function icons like Camera, Photo, Video, Intercom, and Exit.

5. Setup and Installation

Important: Installation of this video intercom system involves electrical wiring. It is highly recommended that a qualified electrician performs the installation to ensure safety and proper functionality.

5.1 Planning the Installation

• Outdoor Panel Location: Choose a location near your entrance that provides a clear view of visitors and is protected from direct heavy rain. The recommended height for the camera is approximately 1.5 to 1.6 meters from the ground.
• Indoor Monitor Location: Select a central and easily accessible location inside your home, away from direct sunlight or heat sources.
• Wiring: Plan the routing of cables between the outdoor panel, indoor monitor, and power supply. Ensure sufficient cable length and protection.

5.2 Wiring and Mounting

1. Disconnect Power: Ensure the main power supply to the installation area is turned off before starting any wiring.
2. Mount Outdoor Panel: Secure the outdoor panel to the wall using the provided mounting bracket and screws. Connect the necessary wiring (power, video, audio, door lock control) according to the wiring diagram (refer to the separate installation guide for detailed diagrams).
3. Mount Indoor Monitor: Secure the indoor monitor to the wall. Connect the wiring from the outdoor panel and the power supply unit to the monitor.
4. Door Lock Connection: If connecting an electric door lock, ensure its power requirements are compatible with the intercom system. The system's door opener output typically provides a maximum of 250mA. If your door lock requires higher current (e.g., 3A), an external relay must be used to isolate the lock from the intercom board to prevent damage.
5. Power On: Once all connections are secure and verified, restore power to the system.

5.3 Wi-Fi and Mobile App Setup

1. Initial Monitor Setup: Follow the on-screen prompts on the 7-inch monitor to complete the initial setup, including language and time settings.
2. Connect to Wi-Fi: Navigate to the network settings on the indoor monitor and connect it to your home Wi-Fi network. Ensure a strong signal for reliable performance.
3. Download Mobile App: Download the official Fermax Way-fi mobile application from your smartphone's app store (iOS or Android).
4. Pair Device: Open the app and follow the instructions to pair your Fermax Way-fi system with your mobile device. This typically involves scanning a QR code displayed on the indoor monitor or entering a pairing code.

6. Operating Instructions

6.1 Receiving a Call

• On the Indoor Monitor: When a visitor presses the call button on the outdoor panel, the indoor monitor will ring and display the visitor's image. Touch the screen to answer the call and begin two-way communication.
• On Your Mobile Device: If the Wi-Fi connection is active and the app is configured, you will receive a notification on your smartphone. Tap the notification to answer the call, view the visitor, and communicate remotely.

6.2 Opening the Door

During an active call (either on the monitor or mobile app), an "Open Door" icon will be available. Tap this icon to activate the electric door lock and grant access to your visitor.

6.3 Intercom Function (if multiple monitors)

If you have multiple indoor monitors installed, you can use the intercom function to communicate between them. Refer to the monitor's on-screen menu for intercom options.

6.4 Monitor Settings

The 7-inch touchscreen monitor allows you to adjust various settings:

• Volume: Adjust ringtone and communication volume.
• Brightness/Contrast: Optimize screen display.
• Date/Time: Set the correct date and time.
• Recording: Some models may offer options to record video or capture images of visitors.
• Network: Manage Wi-Fi connection settings.

7. Maintenance

• Cleaning:
  • Wipe the outdoor panel and indoor monitor surfaces with a soft, slightly damp cloth.
  • Do not use harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish or electronic components.
• Software Updates: Periodically check the Fermax Way-fi mobile application or the indoor monitor's settings for available firmware updates. Keeping your system updated ensures optimal performance and security.
• Regular Checks: Occasionally check the outdoor panel for any obstructions to the camera or microphone, and ensure all connections remain secure.

8. Troubleshooting

Common Issues and Solutions:

• No Image/Sound on Monitor:
  • Ensure the system is powered on.
  • Check all wiring connections between the outdoor panel and indoor monitor.
  • Verify that the outdoor panel camera lens is clean and unobstructed.
• Door Not Opening:
  • Confirm the electric door lock is receiving power and is functioning correctly independently.
  • Check the wiring connection from the monitor to the door lock.
  • Important: Ensure the door lock's current requirements do not exceed the intercom system's output (max 250mA). If your lock requires higher current (e.g., 3A), an external relay is essential to prevent damage to the intercom. Consult a qualified electrician.
• Wi-Fi Connection Issues / No Mobile Notifications:
  • Verify your home Wi-Fi network is active and has internet access.
  • Check the Wi-Fi signal strength on the indoor monitor. If weak, consider relocating the monitor or using a Wi-Fi extender.
  • Ensure the Fermax Way-fi app on your mobile device has the necessary permissions (e.g., notifications, background data).
  • Restart your home router, the indoor monitor, and your mobile device.
  • If issues persist, try re-pairing the mobile app with the monitor.
• Poor Video Quality:
  • Clean the camera lens on the outdoor panel.
  • Ensure adequate lighting at the outdoor panel location.
  • Check wiring for any damage or loose connections that might affect video signal integrity.

9. Specifications

10. Warranty and Support

Specific warranty details for the Fermax Way-fi Video Intercom Kit 1431 are not provided in the product information. For warranty claims, technical support, or service inquiries, please contact your retailer or the official Fermax customer support channel. Keep your proof of purchase for any warranty-related requests.

Information regarding spare parts availability and guaranteed software updates is currently unavailable.